1. goodwillcolumbus.org From Care Givers To Career Consultants Training & Transitioning Staff

2. goodwillcolumbus.org 23 Years of Service 2010-2015 Director Sheltered work, facility, behavior management 6 Years of Services Project Manager Staff Development Coordinator David King Jessica Garrett

3. goodwillcolumbus.org Background 650 Individuals 3 Programs: Seniors, Young Adults, Behavioral 5 Locations 20 person-350 person 2 Sheltered Workshops Workforce Development

4. goodwillcolumbus.org Topics I. Key aspects of training program & tools used. II. Do’s & Don’t’s

5. goodwillcolumbus.org Larry’s Story “Difficulty listening to female staff. Does not follow the chain of command.” “Excessive staring at supervisor in an aggressive manner.” “ Refuses to work, walks away from staff.”

6. goodwillcolumbus.org Larry’s Story Larry Seay - Retail FROM THE NOMINATION: "He greets guests in donations with a smile. He is communicating his great personality without words only body language and gestures... Larry received a compliment in from a customer of how he made her day with his sunny disposition. A man who communicates with happiness and pride of the work he does. Larry has taught me a barrier is not a road block to your limitations, but a stepping stone to what you can do to overcome them."

7. goodwillcolumbus.org Approach Job Title August 2014 Training Begins November 2014 Discovery Training April 2015 Softskills Classes June 2015 Staff Move September 2015 First Job Offer August 2015

8. goodwillcolumbus.org Training Program Reading Mentor Work Individual Work Classroom Time

9. goodwillcolumbus.org Training Program 7 Weeks 3 Hour Classes 6 Experiences 6 Mentor Meetings

10. goodwillcolumbus.org Training Program How you can… 1.Before or after services. 2.Free staff up for one day per week. 3.Automated or On-line training. 4.Class at a local college. 5.Partner with VR for mentors. 6.Collaborate with other providers.

11. goodwillcolumbus.org Module Topics Employment First Career Exploration Work Readiness Informational Interviews Systematic Teaching Professionalism

12. goodwillcolumbus.org Module 1:Employment First Belief System Olmstead Decision/ Policy Changes Pro/Cons of Sheltered Work Historical Perspective Website

13. goodwillcolumbus.org Employment First How you can… 1.Provide history of services. 2.Generate website find. 3.Facilitate conversation about sheltered work. 4.Bring in a guest speaker.

14. goodwillcolumbus.org Module 2: Career Exploration Guest Speaker-Home Visits, Observations Vocational Profile Practice Profile

15. goodwillcolumbus.org Career Exploration How you can… 1.Vocational Profile 2.Take pictures of residence 3.1:1 Activity, Debrief 4.Neighborhood visit. 5.Venn Diagram Scenarios

16. goodwillcolumbus.org Career Exploration How you can…

17. goodwillcolumbus.org Career Exploration How you can… Interests Skills Preference

18. goodwillcolumbus.org Module 3: Work Readiness 5 Day Class Job Skills Resume Cover Letter Interviewing Applications

19. goodwillcolumbus.org Work Readiness How you can… 1.Resume Examples 2.Create Resume 3.Cover Letter 4.Coursera

20. goodwillcolumbus.org Module 4: Informational Interviews Questions for Interview Observe Practice Self Assessment

21. goodwillcolumbus.org Module 5: Business Relations Article Self Assessment

22. goodwillcolumbus.org Interview/Relations How you can… 1.Generate a script. 2.Questions 3.Network Tree 4.Shadow Experience 5.Send staff to business association

23. goodwillcolumbus.org Informational Interview

24. goodwillcolumbus.org Module 6: Systematic Instruction Observation Task Analysis

25. goodwillcolumbus.org Systematic Instruction How you can… 1.Demonstrate task 2.Document steps 3.Define coaching role.

26. goodwillcolumbus.org Module 7: Personal Statement Generate statement Set goals

27. goodwillcolumbus.org Mentor Program Mentor Training Survey Monkey Paid Stipend

28. goodwillcolumbus.org Things we missed… Facilitation skills Professional Writing Leadership Delegation Staff are not born facilitators Professional writing skills are a skill to be developed. Staff shifting from do-ers to leaders.

29. goodwillcolumbus.org Things we wish we knew… Stick to your steps Early successes Staff double dipping Empower staff Get resources early Fading support Staff are not born facilitators Professional writing skills are a skill to be developed. Staff shifting from do-ers to leaders.

30. goodwillcolumbus.org Things To Plan Implementation Plan Communication Plan Training Plan

31. goodwillcolumbus.org Scenarios Parent tells the team in front of their son or daughter they won’t be able to work competitively because they’re lazy, but they need to get a job.

32. goodwillcolumbus.org Scenarios Job seeker is ready for employment, but their team says they can not work because transportation is not available.

33. goodwillcolumbus.org Scenarios Team does not believe individual can work in the community because their assessment notes a history of being a sexual predator.

34. goodwillcolumbus.org Not Always Roses “Sweet disposition, motivated to work…” “Works as an usher at church.” “ Well dressed, happy go- lucky guy.”

35. goodwillcolumbus.org Not Always Roses Don’t let failures define you.

36. goodwillcolumbus.org Contact Information David King 614-583-0103 David.King1@gwcols.com Jessica Garrett 614-583-0354 Jessica.Garrett@gwcols.com