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February 2011Archdiocesan Technology Conference Avalon1
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Used with MVHS faculty to Improve communication and the workplace by appreciating generational differences Learn about our students’ generation and how they use technology Validate the need to learn Web 2.0 tools for teaching and reaching our students Some data is MVHS specific September 2009Mercy Vocational High School Faculty Orientation2
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September 2009
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Be able to identify and appreciate generational differences Have a greater understanding of the communication challenges associated with generational diversity Be able to develop teaching strategies and tactics for our Gen Y students Help prepare our students for the workforce September 20094Mercy Vocational High School Faculty Orientation
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: the condition of being diverse : variety; especially : the inclusion of diverse people (as people of different races or cultures) in a group or organization (Merriam-Webster)diversevarietydiverse Many aspects of diversity exist in the workplace Generational diversity being addressed more and more in the workplace September 20095Mercy Vocational High School Faculty Orientation
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Each generation with different assumptions about how the world works and September 20096Mercy Vocational High School Faculty Orientation Traditionalist or Silent Born 1928 - 1945 Baby Boomer Born 1946 - 1964 Generation X Born 1965 - 1979 Generation Y (“milleniums”) Born 1980 - ~1998 and
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Mercy Vocational High School Faculty Orientation From Bureau of Labor and Statistics From Sally September 20097
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A key factor in human development Each generational grouping carries distinct characteristics and behaviors Based on “value programming”. Morris Massey, …”you are what you were when… Certain characteristics are predictable Not true for all people September 20098Mercy Vocational High School Faculty Orientation
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The Big 8 Media Popular Culture Technology Current Events Health/Wellness Personal Appearance Economy Diversity Keppler, 2004 September 20099Mercy Vocational High School Faculty Orientation
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Who or what influenced your generation (at least 5 for each)? People Events Technology How do you make decisions? What are your preferred methods of communication (pick two)? Face-to-face phone Email Texting Print Online Minimal face-to-face other September 2009Mercy Vocational High School Faculty Orientation10
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Events WWI and II Pearl Harbor The Depression D-Day The Bomb SS mandatory People Joe DiMaggio FDR The Little Rascals Betty Crocker Technology Radio Telephone TV Automobiles Source: Lancaster & Stillman (2003), Hicks & Hicks (1999), and Martin & Tulgan (2002) General Attributes September 200911Mercy Vocational High School Faculty Orientation
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Events Civil Rights JFK assassination MLK assassination Vietnam War Walk on the moon Watergate Women’s movement Sexual Freedom People JFK MLK The Beatles Richard Nixon Captain Kirk Technology Transistor Radio ENIAC TV boom Source: Lancaster & Stillman (2003), Hicks & Hicks (1999), and Martin & Tulgan (2002) General Attributes September 200912Mercy Vocational High School Faculty Orientation
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Events Fall of the Berlin Wall Iran/Contra .com boom AIDS Hip Hop culture People Ronald Reagan Bill Gates Madonna Beavis & Butthead Michael Jordan Technology PCs Internet Video games Source: Lancaster & Stillman (2003), Hicks & Hicks (1999), and Martin & Tulgan (2002) General Attributes September 200913Mercy Vocational High School Faculty Orientation
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Events SEP 11th Gulf Wars .com bust 2000 Election EU People Bill Clinton George W. Bush Britney Spears Barney Buffy Cartman Technology IM Cell phones Web cams Source: Lancaster & Stillman (2003), Hicks & Hicks (1999), and Martin & Tulgan (2002) General Attributes September 200914Mercy Vocational High School Faculty Orientation
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I text at least _____ times a day. (Get an average from the group) I’ve had _____ different jobs since I was 18. (average from the group) Interpret this: FWIW HAGD IYKWIM September 200915Mercy Vocational High School Faculty Orientation
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September 2009Mercy Vocational High School Faculty Orientation16 Workplace Behavior TraditionalistBoomerGen XGen Y TrainingThe hard way Too much and I’ll leave Required to keep me Continuous and expected Learning Styles ClassroomFacilitatedIndependent Collaborative and networked Communication Style Detail, Top-down GuardedHub and spokeCollaborative Problem Solving HierarchicalHorizontalIndependentCollaborative Decision Making Seeks approvalTeam informedTeam includedTeam decided Source: Lancaster & Stillman (2003)
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September 2009Mercy Vocational High School Faculty Orientation17 Workplace Behavior TraditionalistBoomerGen XGen Y Leadership Style Command and control Get out of the way CoachPartner Feedback No news is good news Once per yearWeekly/DailyOn Demand Technology Use UncomfortableUnsure Unable to work without it Unfathomable if not provided Job ChangingUnwiseSets me backNecessary Part of my daily routine Tactics Print, Face to face, Phone Print, Face to face, online Online,, minimal face to face Online, Seamlessly wired Source: Lancaster & Stillman (2003)
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“The tone had changed from ‘What can you do for me?’ to ‘Here’s what I can do for you’,” she says accomplished at juggling many tasks at once often eager to move to new roles or countries at the drop of a hat Knowledge of internet technology can also help companies save money Grown up with Facebook, MySpace and so forth, and who know how best to create buzz among their peers Need to provide regular feedback on what is happening in the workplace and why September 2009Mercy Vocational High School Faculty Orientation18
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Celebrate diversity Optimistic/realistic Self-inventive/individualistic Rewrite the rules Killer lifestyle Irrelevance of institutions Internet Assume technology Multitask fast Nurtured Friends = family Mentoring Do's Structured, supportive work environment Personalized work Interactive relationship Be prepared for demands, high expectations September 2009Mercy Vocational High School Faculty Orientation19
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Don Tapscott’s calls them the Net Generation Being online gets out the buzz Operation Katrina wiki and video reached over 10 countries ▪ US, CA, GB, AU, TH, IN, RU, NZ, others ▪ 4, 399 views as of February 2011 Will Richardson states “By the time they leave high school, students should be “Googleable,” associating their full names with their best work for a global audience to see.” Moving to a “need to share” world September 200920Mercy Vocational High School Faculty Orientation
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September 2009Mercy Vocational High School Faculty Orientation21 3,000 respondents asked how many hours per day: Being online, using a computer (not online), sending/receiving emails, instant messaging or chat, talking on phone, texting, listening to music, playing video games, watching TV From Education Leadership print edition February 2011
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Generation Next Generation Next September 200922Mercy Vocational High School Faculty Orientation
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