1. Over View of Fare and Ticketing

2. Travel Agent Type BSP or IATA agent Non-BSP Agent/Sub agent Wholesale Agent or IATA agent (appointed agent from Airlines)

3. Introduction to Amadeus Fares Amadeus fares is a computerized air travel pricing system. Its database stores over 57 million public fares,17 million negotiated net fares and 40 million negotiated selling fares. The fares are received from ATPCO,SITA,IATA and direct on tape. The fares Quote system can construct an unlimited number of fares through the dynamic add-on processing facility. Cr: Amadeus Fares training Module

4. Fare sources (Amadeus system) Fare Server ATPCO Received by transmission IATA Ticket Point Maximum Permitted Rates of Received on End use Terminal SITA received by Transmission Manual Specific airline input directly by airlines Amadeus fares Fresh Daily Cr: Amadeus Fares Training Module

5. Sources of Information SourceFrequency of TransmissionContents SITA4 loads daily (Mon-Fri) Transmissions are in Atlanta time (USA) Fares, fare notes/rules text, routing and ticket codes ATPCO (Airline Tariff publishing company) 10 times a day (Mon-Fri) 3 times on Sat-Sun Transmission are in Washington, DC(WAS) time 1.International=international fare from/to US/Canada 2.Domestic products=Domestic US/Canada All fare Products=other than International or Domestic The fares provides by ATPCO have automated fare notes/rules. AirlinesVariesInformation specific to each airline IATAAll adds :2 per years in Apr and OCT Change 4 maximum per year on irregular basis MPM Maximum permitted mileages TPM Ticket point mileages NUC Neutral units of construction Cr: Amadeus Fares Training Module

6. What is IATA? The International Air Transport Association (IATA) is an international trade body, created over 69 years ago by a group of airlines. Today, IATA represents some 240 airlines comprising 84% of the international scheduled air traffic. The organization also represents, leads and serves the airline industry in general. The International Air Transport Association (IATA) is an international trade body, created over 69 years ago by a group of airlines. Today, IATA represents some 240 airlines comprising 84% of the international scheduled air traffic. The organization also represents, leads and serves the airline industry in general. Credit ; www.iata.org www.bsplink.iata.org

7. What is the Billing Settlement Plan (BSP)?  BSP is a system designed to facilitate and simplify the selling, reporting and remitting procedures of IATA Accredited Passenger Sales Agents, as well as improve financial control and cash flow for BSP Airlines.  A truly worldwide system facilitating the settlement operations for airlines and agents, BSP operates in some 140 countries and territories. Over 80% of worldwide airline revenues are ticketed via IATA travel agencies in the BSP system.

8. How a BSP/IATA works Preparation to sell on behalf of airlines The BSP assigns ticketing authorities of BSP Airlines on whose behalf the Agent will issue neutral Standard Traffic Documents (STDs). Agents need to have access to an IATA-approved ticketing system such as a Global Distribution System (GDS) The Agent makes just one net remittance covering all its BSP transactions for that period for all BSP Airlines Captures the tickets and refunds data from the coupons/refund notices sent in by the agent, and/or from data files that have been transmitted by the GDS/ticketing system Processes all relevant data and produce an “Agents Billing Analysis” for each agent. This analysis is compiled from the information of one or more reporting periods. Forwards a statement of sales made by Agents to each BSP Airline. This statement is compiled from the information of one or more reporting periods. The accounting department of each airline audits incoming data and addresses debit/credit accounting memoranda (ADM/ACM) to agents as necessary. IATA Airlines BSP Agent

10. Billing settlement plan diagram(BSP) Low cost airline/LCC Participants Cruise Lines Tour Operators Hotel Properties Car Rental Suppliers Car Rental Locations Amadeus/Abacus/Galileo GDSs IATA/ BSP Non-BSP agent BSP agent ALL GDSs/Segments Premium airline Participants

11. Air Ticket Selling System in Thailand Airlines Passenger IATA fare or Special fare Sub Agent Passenger IATA or Agent Consolidator agent Sub Agent Passenger Airlines Website

12. Regional Data Processing Center ( RDPC ) IATA UNISIS Abacus Amadeus Galileo WorldSpan Sabre Airlines Bank Agencies GDSs BSP LINK Communicate by BSP LINK B illing Settlement Plan separate for 3 channels 1. Agencies 2. Airlines 3. IATA Billing Settlement Plan/Payment Process Communicate by BSP LINK

13. How airlines get money? Airlines are IATA member Control by IATA/IATA Clearing House (THAILAND) Agencies are member of IATA Bank Guarantee