1. PALAMA Training Programmes and Courses Presentation of PALAMA’s Training Programmes and Courses to ANNUAL CONGRESS OF THE 3rd PUBLIC SECTOR ECONOMISTS’ FORUM Presented by: Dr Thami Shezi 29 November 2011 Kruger Gate Protea Hotel 1

2. Content  Introduction  PALAMA’s Mandate  Strategic Partnerships  Delivery Agreement for Outcome 12  Organisational Priorities for 2011-12  Administration Training  Management Training  Induction  Leadership Training  Conclusion 2

3. Introduction  South Africa is working towards a developmental state.  Being developmental requires of the State to be able to lead in the strategic orientation of the country.  For the State to lead, technical and organizational capabilities are key.  Such capability must allow the State to translate broad objectives into programmes and projects for implementation, which requires –  Proper training at all levels,  Leadership development both at executive and civil service levels,  Re-orientation, engendering new doctrines, culture and practices at all levels, and  Acquiring and retaining skilled personnel. 3

4. PALAMA’S Mandate  In terms of the Public Service Act of 1994 (as amended)  There shall be a training institution listed as a Schedule 1 national department  The management and administration of such institution shall be under the control of the Minister for Public Service and Administration  Such institution  Shall provide such training or cause such training to be provided or conduct such examinations or tests or cause such examinations or tests to be conducted as the Head of the institute may with the approval of the Minister decide or as may be prescribed as a qualification for the appointment or transfer of persons in or to the public service;  May issue diplomas or certificates or cause diplomas or certificates to be issued to persons who have passed such examinations 4

5. Strategic Partnerships  PALAMA has established strategic partnerships with other government departments to support the rollout of key strategic programmes, e.g.  DPSA for the Service Delivery Improvement Plans  National Treasury for Standard Chart of Account (SCOA) training and Municipal Finance Management Programme (MFMP) for Local government  Collaborative arrangements also exist between PALAMA and a number of HEIs, in particular in the delivery of the EMDP, AMDP and Executive Development programmes.  Key to these partnering arrangements is the understanding and support for PALAMA vision, strategic thrusts and approach to training delivery for the public service 5

6. PALAMA’S Mandate cont..  In the words of the Minister for Public Service and Administration at the last Budget Vote speech (26 May 2011) he said: 6 Notable also is the fact that PALAMA will soon become a preparatory school for our public servants

7. Delivery Agreement for Outcome 12 Background  In 2009, Government introduced the outcome-based performance approach and outlined 12 outcomes for achievement during this electoral cycle  The outcome directly impacting on the portfolio for Public Service and Administration relates to Outcome 12: An efficient, effective and development oriented Public Service and an empowered, fair and inclusive citizenship  In terms of the Delivery Agreement entered into by the Minister for the Public Service and Administration, the outcome covers the following key strategic areas: Service Delivery Quality and Access; Human Resource Management and Development; Business Process, Systems, Decision Rights and Accountability; Tackled Corruption Effectively; Nation Building and National Identity; Citizen Participation; and Social Cohesion 7

8. Delivery Agreement for Outcome 12..cont Outputs and sub-outputs contained in the delivery agreement  Output 1 (Service delivery quality and access)  Sub-outputs : service user satisfaction; access to government services; responsiveness; value for money  Output 2 (Human resource management and development)  Sub-outputs : performance development, performance agreements and assessments; recruitment, retention & career pathing; discipline; HR planning, skills development and cadre development  Output 3 (Business processes, systems, decision rights and accountability)  Sub-outputs : PERSAL functionality; SITA effectiveness; supply chain management including procurement; implementation of PAIA & PAJA; delegations & decision rights; financial management; organisational design; business processes  Output 4 (Corruption tackled effectively)  Sub-outputs : anti-corruption capacity; enforcement, monitoring and evaluation 8

9. Organisational Priorities for 2011-12 PALAMA’s Programme Structure and Business Focus  PALAMA remains structured into Programme 1 (Support) and Programme 2 (Core)  Four training streams are established in Programme 2 to support departments in meeting their training objectives: 1.Leadership, with emphasis on Executive Development, Mentorship & Coaching; Foundation, Emerging and Advanced Management Development Programmes 2.Management, with emphasis on Financial Management; Human Resource Management; Project Management; Supply Chain Management; Monitoring & Evaluation; Planning; and Organisation Design 3.Administration, with emphasis on Excellent Customer Service for frontline staff, Project Khaedu; Gender Mainstreaming in the Public Service, Ethics Management in LG 4.Induction, with emphasis on Public Service Induction, Re-Orientation to the Public Service; Breaking Barriers to Entry and Wamkelekile Induction for SMS 9

10. Administration Training Programme/ CourseTarget Audience Accredita- tion status DurationPrice (Excl. venue & catering) Project KhaeduMiddle and Senior Management Credit bearing2 modules of 5 days each = 10 days R13, 940.00 Excellent Customer Service for Frontline Staff Note: Soon available as an e-learning course. Frontline Staff and supervisors that manage frontline services Credit bearing3 daysR2, 820.00 Diversity ManagementJunior, middle and project managers Non credit bearing 3 daysR1, 320.00 Promoting Anti-Corruption in the Public Service All public sector employees Credit bearing4 daysR2, 080.00

11. Administration Training (cont….) Programme/ CourseTarget Audience Accredita- tion status DurationPrice (Excl. venue & catering) Ethics Management for Local Government Section 57 managers, their direct reports and councilors Non credit bearing 2 daysR1, 600.00 Mainstreaming Gender in the Public Service Middle and senior managers in the public sector who are strategically placed to mainstream gender Credit bearing4 daysR2, 080.00 Implementing the PAJA for managers in the Public Sector All Public Sector managers Non credit bearing 3 daysTo be confirmed

12. Management Training Programme /Course Target Audience Accreditation status DurationPrice (Excl. venue & catering Advanced Acquisition Management JMMS Operating in SCM Environments Non credit bearing5 daysR1, 980.00 Contract Management (MFMA) JMMS operating in SCM environments in LG Non credit bearing3 daysR 1, 380.00 Managing HIV & AIDS in the workplace Junior & Middle Managers credit bearing2 daysR 1, 480.00 Integrated HIV&AIDS and TB Govt Planners, Managers, HR Officers & wellness practitioners credit bearing3 daysR 1, 480.00

13. Management Training (cont…) Programme/C ourse Target AudienceAccreditation status DurationPrice (Excl. venue & catering) Demand Management SCM Practitioners across all levels Non credit bearing3 daysR 1, 380.00 Hearing ProcedureHRM and Labour Relations practitioners Non credit bearing4 daysR 3, 046.81 HR PlanningHRD & Labour Managers Non credit bearing5 daysR 4, 276.72 Intro to HR Management HR Practitioners & Managers Non credit bearing5 daysR 3, 808.57 Designing Curr & Learning Materials for PS PS responsible for curriculum & materials design Credit bearing8 days (2 modules presented over 4 days) R 4, 400.00

14. Management Training (cont…) Programme /Course Target Audience Accreditation status DurationPrice (Excl. venue & catering) Programme for M&E practitioners M&E practitioners & Managers Credit bearingOffered in 4 blocks of 2 to 6 days each Price range: R 1,770.00 - R 2, 062.00 Core & Job Descriptions HRD Practitioners and Managers Non credit bearing 2 daysR 1, 314.87 JE InitialPublic servants managing job evaluation Non credit bearing 5 daysR 3, 015.97

15. Management Training (cont…) Programme/ Course Target Audience Accreditation status DurationPrice (Excl. venue & catering) SCOA and ERF for Practitioners & budget managers SCOA & ERF Practitioners Non credit bearing3 daysR 3, 480.00 SCM for Public Service JMMS & MMS in SCM environments Credit bearing5 daysR 2, 560.00 Understanding HIV/ AIDS in the workplace General employees in Public Service Credit bearing2 daysR 1, 480.00 Contract Management (PFMA) JMMS doing SCM work at national & provincial departments Non credit bearing3 daysR 1, 380.00

16. Management Training (cont…) Programme /Course Target Audience Accreditation status DurationPrice (Excl. venue & catering) JE Follow upPublic servants managing job evaluation Non credit bearing 3 daysR 2, 285.11 JE PanelPublic servants involved in job grading decisions Non credit bearing 2 daysR 1, 710.69 Logistics Management JMMS operating in SCM environments Non credit bearing 5 daysR 1,980.00 Municipal Supply Chain Management SCM officials in LGCredit bearing5 daysR 5, 762.00

17. Management Training (cont…) Programme/ Course Target Audience Accreditation status DurationPrice (Exc l. venue & catering) Bid Committee (PFMA) Officials who serve in bid committees & SCM practitioners Credit bearing5 daysR 4,560.00 Bid Committee (MFMA) Officials who serve on bid committees in LG Credit bearing5 daysR 4, 155,00 Bid Committee (PFMA – eLearning) Officials who serve in bid committees Credit bearing6 weeksR 1, 805.00 Bid Committee (MFMA – eLearning) Officials who serve on bid committees in LG Credit bearing6 weeksR 1, 805.00

18. Management Training (Cont…) 18 Monitoring and Evaluation: Introduction to Monitoring & Evaluation (3 days, non accredited) Programme for M&E Practitioner (NQF level 5 and 6; 20 credits)  Course 1: Orientation to M&E ( 3 days)  Course 2: Use of Indicators for managing performance in govt (3 days)  Course 3: Quantitative research methods for M&E (4 days)  Course 4: Information management for M&E (3 days)  Course 5: Qualitative research methods for M&E (2 days)  Course 6: Data analysis and presentation methods for M&E (2 days)  Course 7: Report writing for M&E (2 days)

19. Induction Programme/ Course Target Audience Accreditation status DurationPrice (Excl. venue & catering) Public Service Induction (PSI) 1 – 5 Levels One of the requirements for confirmation of probation Non credit bearing2 daysR 1,039.51 Public Service Induction (PSI) 6-12 LevelsNon credit bearing2 daysR 981.05 Wamkelekile Induction for new SMS SMS levelsNon credit bearing2 daysR1, 710.96 Breaking Barriers to Entry into the PS Unemployed youthNon Credit bearing5 daysFree

20. Leadership Training Programme/ Course Target AudienceAccreditation status DurationPrice (excl. venue & catering) EMDP6 – 8 LevelsCredits recognised by HEIs 15 days (3 blocks) R 8,400.00 AMDP9- 12 LevelsCredits recognised by HEIs 15 days (3 blocks) R 8, 400.00 EDPSMSCredits recognised by HEIs 12 months (1 module of 3 days each) Depends on modules taken (total 10) Mentoring and Coaching for Public Service Managers MMSCredit bearing3 daysR 3, 420.00

21. Thank You For more information on our training and services: To speak to a consultant : Tel 012 441 6777 Written Correspondence: Fax 012 441 6054 To request a quotation: contactcentre@palama.gov.zacontactcentre@palama.gov.za Or visit our web site: www.palama.gov.zawww.palama.gov.za Dr Thami Shezi Director: Marketing 082 415 3390