1. 10 Feedback Providers Individual Line manager Direct reports OthersPeers

2. 360 Feedback process How it works Nominate feedback providers Complete online assessment Review results with external coach Produce individual development plan Attend leadership development programme

3. 360 Ratings 5 = this is a strength of this individual 4 = always does this / does this well 3 = often does this / does this adequately 2 = sometimes does this / needs to develop this more effectively. 1 = seldom / rarely does this Unable to say / Not applicable Free format text for comments to support your ratings

4. Feedback tips Make it to the point Uses language well Make positive suggestions Aware of cognitive bias Start with positive intent Be objective Base it on specific observations

5. It is not….. It is not: Hurtful Accusatory Unhelpful Undermining Judgemental General and too focused on personal issues Too much to take in at once Vague and woolly Only focused on the negatives

6. Roll out Phase 1: Cohort 1 and 2 (360 feedback) - was completed by end of April 2015 Leadership Development programme ran from May 2015 and is ongoing Next Phases: I, J and Hb (Professional Services)– 2016

7. Any Questions?

8. Ref. University NSW, May 2011 & Winning Teams – Winning Cultures by Larry Senn and Jim Hart, 2006

9. “Be the change you wish to see in the world.” Mahatma Gandhi