1. IBM mail support for MS Outlook Today, Tomorrow, Cloud and OnPrem Luis Guirigay WW Executive IT Specialist lguiriga@us.ibm.com | @lguiriga Barry Rosen Offering Manager Barry_rosen@us.ibm.com | @Barry_Rosen Scott Vrusho Development Manager scott_vrusho@us.ibm.com

2. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Please Note: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. ​

3. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How to position Hawthorn – Current Domino Customers 3 “IBM mail support for Microsoft Outlook” helps IBM Notes and Domino customers create more engaged employees, avoid rip-and- replace costs, and preserves value of existing IT, by allowing users to decide which email client works best for them – Outlook or Notes – with their existing Domino infrastructure...”

4. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. 4  No in-place upgrades –Very painful migrations (long and disruptive)  No one cares about Exchange. Not even the Outlook plugins  No live console! Every Exchange admin wants a “Domino” console  Going from Email to a Collaborative solution –XPages, LDAP, HTTP, Embedded Security, Workflow, etc.. etc… etc...  Gmail OnPrem? Anyone? What about current MS Exchange or Gmail customers?

5. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Microsoft Office has become so ingrained in our workplace, in schools and our daily lives. 5

6. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. IBM’s Open Strategy 6

7. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Bring your own client strategy IBM Client ApplicationAccess IBM Mobile Clients Notes SmartCloud Notes Web Connections Mail Verse (P) = On-premises only (P) IMAP access IBM mail support for Microsoft Outlook 7

8. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Who’s entitled to IMSMO? Customers current on S&S with a Domino Messaging or Enterprise CAL including 5724-Z08: IBM Domino Enterprise client access 5724-Z09: IBM Domino Messaging client access 5724-Z10: IBM Domino Messaging and Collaboration Express® IBM Connections Cloud S1 or SmartCloud Notes customers Dual Entitlement customers (Mail) 8

9. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Client Capabilities Draft Sync Send/Receive Email Folder Support Calendar Contacts Offline Support Summary Sync Search Notes Encryption Out-of-the-office Support Freebusy Lookup Quota Indicator Automatically Send/Receive Messages On network reconnection Room Finder

10. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Account Setup 10

11. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Launching Outlook Familiar login experience –Login session valid for 13 hours. 11

12. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Errors & Alerts 12

13. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Demo time!! 13

14. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Client Capabilities Summary Mail –Compose –Send/Receive Messages –Draft Sync –Quota Indicator –Summary Sync –Folder Support –Notes Encryption Calendar –Freebusy Lookup –Room Finder Contacts Client-wide features –Search –Automatic Client Updates –Automatic Send/Receive on network connection –Offline Support –Out of the office support 14

15. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. OnPrem Hawthorn LA Program (Now Closed) Primary communication via HTTP/ActiveSync –Mail, calendar, contacts, folders REST services expose advanced capabilities through the add-in –Out of office –Encryption –Room finder –Quota management –Delegate management Address book search via LDAP (Domino, AD, IDS, etc) 15 Domino (HTTPS) LDAP MS Outlook add-in REST EAS LDAP

16. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Key Outlook client IBM mail add-in Domino mail server + IMSA IMSA (http) IBM mail sync Freebusy Provider Technical Overview Mailfile LDAP Outlook data store (.ost) Microsoft code IBM code Corporate directory Server remains essentially the same SyncML used instead of EAS (Exchange ActiveSync) IBM mail sync and freebusy DLLs are added to the client SyncML 16

17. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How to activate IMSMO Cloud Activating less than 500 users –Send an email to CSG cloudcsg@us.ibm.comcloudcsg@us.ibm.com Requesting more than 500 users at once –Send an email to andy_yiu@us.ibm.com, barry_rosen@us.ibm.com and/or lguiriga@us.ibm.comandy_yiu@us.ibm.combarry_rosen@us.ibm.comlguiriga@us.ibm.com 17

18. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Architecture Guidelines for OnPrem Domino 9.0.1 and ID Vault is required. Outlook users must have a replica on the IMSMO servers Second IMSMO Server required for HA via Outlook –Load Balancer is also required. Outlook is dumb! You can build a cluster with IMSMO and non-IMSMO servers You can use the same DB2 server to host multiple DB2 instances. –Think one DB2 server for multiple IMSMO clusters –Also can use existing DB2 servers. Traveler, ST, etc. (Check reqs first) You must use a proper SSL certificate 18

19. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deploying IMSMO.OnPrem Server Code –2.0.0.1 Linux 64 (CNE8LML) –2.0.0.1 AIX 64 (CNE8KML) –2.0.0.1 Win 64 (CNE8JML) Client –2.0.0.1 Win 32/64 (CNE8IML) –2.0.0.1 MSI files for Admin pushed client Deployment solutions (CNE8MML) *NEW* 19

20. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deployment Options - Simple 20 DB2 IMSMO LDAP

21. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deployment Options - HA 21 DB2 IMSMO LDAP IMSMO 2 IMSMO 1

22. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deployment Options – Mixed Cluster/HADR 22 DB2 LDAP IMSMO 2 IMSMO 1 iNotes DB2 HADR

23. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Technical Overview IBM owns client sync code –Less reliance on Microsoft client implementation –Simplified calendar processing logic Client pre-processing removes complex timing scenarios –IBM client code has ability to tie into the sync process –Allows implementation of many current limitations Installed DLLs allow for expanded capabilities Support in IBM Connections Cloud –Full client choice including Verse and Outlook 23

24. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Platform Support MS Outlook 2010, 2013 and 2016 –2010 and 2016 support announced 08/18/16 –http://www-01.ibm.com/support/docview.wss?uid=swg21989448http://www-01.ibm.com/support/docview.wss?uid=swg21989448 Client Windows Support only –Outlook and Apple Mail on Mac is under investigation Server Level –Window, RHEL, AIX 24

25. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Features Under Future Consideration Delegation x.509 Offline Directory SSO Non-LDAP Address Provider Contact Attachments Smart card authentication Rich Text / Attachments in Calendar Entries Group Contact Sync Forwarding Calendar Entries 25

26. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Availability IMSMO (LA Program) - Closed –Not longer accepting new nominations. –Support to end January 2017 IMSMO.Cloud - GA –March 31 st 2016 IMSMO OnPrem - GA –June 28 th 2016 26

27. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. 27 SIMPLIFIED CHINESEHINDIJAPANESE ARABICRUSSIANTRADITIONAL CHINESETAMILTHAI FRENCH GERMAN ITALIAN SPANISH BRAZILIAN PORTUGUESE

28. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How Sync works (Cloud) Amber has been given access via Outlook on September 1st, 2016 and no matter how much data she had, we retrieved: her emails until August 2nd (30 days in the past) all her contacts all calendar entries in the future and up to 30 days of calendar entries in the past. August 2nd. 28

29. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How Sync works (Cloud) Six months later, on February 1st, 2017; she loses her laptop and needs to setup Outlook in the new laptop. Since she started using Outlook on September 1st, 2016; when she configures Outlook again, we will sync: all her emails starting August 2nd, 2016 all her contacts all calendar entries starting August 2nd, 2016 and all upcoming calendar entries in the future 29

30. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law Notices and Disclaimers

31. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document Management System™, FASP®, FileNet®, Global Business Services ®, Global Technology Services ®, IBM ExperienceOne™, IBM SmartCloud®, IBM Social Business®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®, pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®, StoredIQ, Tealeaf®, Tivoli®, Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at:. ​ Notices and Disclaimers cont.

32. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Sametime Integration –Enabled with Sametime stand alone client install Connections Integration –Download the Outlook plugins from the catalog : https://ibm.biz/BdXwTy https://ibm.biz/BdXwTy IBM Connections Desktop Plug-ins for Microsoft Windows IBM Connections Plug-in for Microsoft Outlook Resources