1. Fred R. David Prentice Hall Ch 4-1 Functions of Management Five basic activities – – Planning – Organizing – Motivating – Staffing – Controlling

2. Fred R. David Prentice Hall Ch 4-2 Functions of Management Planning Stage When Most Important Function Strategy Formulation Organizing Strategy Implementation Motivating Strategy Implementation Staffing Controlling Strategy Implementation Strategy Evaluation

3. Fred R. David Prentice Hall Ch 4-3 Functions of Management Planning – Start of the process – Bridge between present and future – Increases likelihood of achieving desired results

4. Fred R. David Prentice Hall Ch 4-4 Planning Planning Forecasting Establishing objectives Devising strategies Developing policies Setting goals

5. Fred R. David Prentice Hall Ch 4-5 Functions of Management Organizing – Achieve coordinated effort – Defining task and authority relationships – Departmentalization – Delegation of authority

6. Fred R. David Prentice Hall Ch 4-6 Organizing Organizing Organizational design Job specialization Job descriptions Job specifications Span of control Unity of command Coordination Job design Job analysis Organizing Organizational design Job specialization Job descriptions Job specifications Span of control Unity of command Coordination Job design Job analysis Organizing Organizational design Job specialization Job descriptions Job specifications Span of control Unity of command Coordination Job design Job analysis

7. Fred R. David Prentice Hall Ch 4-7 Functions of Management Motivating – Influencing people to accomplish specific objectives – Communication is a major component

8. Fred R. David Prentice Hall Ch 4-8 Motivating Motivating Leadership Communication Work groups Job enrichment Job satisfaction Needs fulfillment Organizational change Morale

9. Fred R. David Prentice Hall Ch 4-9 Functions of Management Staffing – Personnel management – Human resources management

10. Fred R. David Prentice Hall Ch 4-10 Staffing Staffing Wage & salary admin Employee benefits Interviewing Hiring Firing Training Management development Safety Affirmative action EEO Labor relations Career development Discipline procedures Management

11. Fred R. David Prentice Hall Ch 4-11 Functions of Management Controlling – Ensure actual operations conform to planned operations

12. Fred R. David Prentice Hall Ch 4-12 Controlling Controlling Quality control Financial control Sales control Inventory control Expense control Analysis of variances Rewards Sanctions Management

13. Fred R. David Prentice Hall Ch 4-13 Management Audit Checklist Does the firm use strategic- management concepts? Are company objectives and goals measurable and well communicated? Do managers at all hierarchical levels plan effectively? Do managers delegate authority well? Is the organization’s structure appropriate?

14. Fred R. David Prentice Hall Ch 4-14 Management Audit Checklist Are job descriptions and job specifications clear? Is employee morale high? Are employee turnover and absenteeism low? Are organizational reward and control mechanisms effective?