1. The Royal Australasian College of Medical Administrators Hints for the oral examination

2. The Royal Australasian College of Medical Administrators Knowledge spheres General management principles Current health policy initiatives Legal issues in health services management Financial management in health services Planning of health services Recent advances in health care Analytical and presentation skills Personal attributes of leadership

3. The Royal Australasian College of Medical Administrators Core competencies Self-management Strategic flexibility Strategic planning Financial management Leadership Decision making HR management Staff development Health system Population health Communication Staff recruitment Conflict management Administration Organisation culture Health care reform Medico-legal Information management Quality management

4. The Royal Australasian College of Medical Administrators Exam case scenarios (Exam 2002) Critical incident management Clinical governance Quality improvement New technology Clinical trials Rural workforce Service planning HR management What will be on the Exam in 2003??

5. The Royal Australasian College of Medical Administrators Hot Topics Headings: Money Policy People Technology & Practice Safety & Quality Identify topics under each of the headings

6. The Royal Australasian College of Medical Administrators Within every topic: Policies, politics, people Organisation, structures, processes Management (clinical, HR, IR, crises, communication, leadership, quality, media, disaster) Finance (issues, risks, options) Utilisation (issues, risks, options) Medico-legal Ethics Public health Social impact

7. The Royal Australasian College of Medical Administrators Management Identifying the issues is only 50% of the task. Management is the art and science of anticipating the need for, and of leading productive change. Rosabeth Moss Kanter