1. Navigating the Interview Todd Odgers, Principal NorQuest College Centre for Intercultural Education Kerry Louw, Project Lead

2. Navigating the Interview-Project Funder Government of Alberta - Foreign Qualification Recognition Innovation Fund Thank you!

3. CIE Activities

4. Part of the Solution Develop resources that improve labour market integration for immigrants and employers Help immigrants to access employment and move beyond entry level positions Engage and support employers to realize the benefits of hiring IEPs

5. Our project helps you support and develop Hiring Managers HR Professionals IEP Professionals International and Bridging Students

6. Navigating the Interview Resources 1. Interview Videos with: – 4 culturally diverse candidates – 3 Canadian panelist 2. Guides for HR and IEP candidates: – Culture Specific Framework – Canadian Unwritten Rules – Interview practices prior, during and post 3. Communication Choice Points – Online assessment activity

7. Perspective taking, pragmatics, and overcoming hidden bias

8. Both sides of the table Employers and candidates: 1.Recognize 2.Understand 3.Adapt

9. Two-perspectives approach Hiring Managers/HR Adapt practices and enable them to hire more effectively from a diverse talent pool IEP and Candidates Prepare and present themselves more effectively to prospective employers in Canada

10. Understanding the Unwritten Rules “It’s just what we do! “ “It’s common sense” So…What is it we do? What do we see as common sense?

11. To overcome hidden biases Build awareness Grow willingness Takes work, persistence, resilience Making the unconscious conscious

12. The intercultural interview Is a high stakes interactional space where different expectations meet https://www.youtube.com/watch?v=hpBXYh5WNUs&feature=youtu.be

13. Creates casual beginning Links the social and professional Builds rapport and comfort for the interview Softens directness and hierarchy Creates common ground opportunities Establishes turn-taking Transitions quickly into task Small Talk What it does (for Canadians)

14. And a framework

15. Lewis, R.D. language, communication and culture 2013

16. How to find it… Is online at http://www.norquest.ca/cie Please contact Kerry Louw with any content questions kerry.louw@norquest.ca

17. Thank you Todd Odgers Principal Centre for Intercultural Education | NorQuest College T 780.644.6757 | F 780.644.5815 | C 780.868.5243 10215-108 St | Room 723J Edmonton, Alberta, Canada T5J 1L6 www.norquest.ca/norquest-centres/intercultural- education-centre.aspx www.norquest.ca