1. http://www.fitchburgstate.edu/offices-services- directory/capital-planning-maintenance/who-we-are-and- how-we-can-help-you/ Work Order Request System

3. Returning users must create password

4. New users must register and create password FSU Account # 365420052 Must submit your first request to be registered !

5. The Work Request Page serves as your Home page for myschoolbuilding.com Across the top of the page you’ll notice 3 tabs labeled Maint Request, My Requests, & Settings Maint Request Steps 1-3

6. Maint Request Steps 4-7 Step 4 – Please use as much detail as possible! Step 5 – Purpose will always be Housing & Residential Services or your department Step 6 – fsc - for all submittals Step 7 - Submit Department you work in or Housing for all Residential This password is ALWAYS fsc not your personal password fsc

7. My Requests Tab – will list all work orders you have submitted

8. Settings Tab – used to change your information Only need to input this once. fsc fsc

9. WORK ORDER STATUS DEFINITIONS 1.New Request: All work orders initially are set to New Request. 2.Work in Progress: Any work order assigned or scheduled to be completed would be considered as work in progress. 3.Complete: A complete status signifies that all the actual work has been done. This will alert requesters that the work order has been done. 4.Declined: The declined status defines any work orders that will not be done. 5.Parts on Order: This defines any work order waiting for parts before continuing. 6.Duplicate Request: Any work order entered twice or previously requested. 7.On Hold: Work placed on hold for any reason besides waiting on parts would have this status. 8.Waiting for Information: You may encounter this status if we need more information from you the requester.

10. Important Reminders 1.Personal Access : password to enter the system is your own personal password. 2.Password to Submit Work Order (submittal password) : is not the same as your personal password to access the system. Submittal password is fsc (as in Fitchburg State College). 3.Purpose: Housing & Residential all others please put the department you work for. 4.Account Number: 365420052 5.Thank you for using School Dude!!