1. HOW TO BE AN EFFECTIVE MANAGER What’s Your Managerial Style?

2. 5 KEY FUNCTIONS OF MANAGEMENT PLANNING ORGANIZING STAFFING LEADING CONTROLING

3. PLANNING FIGURING OUT WHAT NEEDS TO BE DONE AND MAKING A PLAN OF ACTION ("Basic Steps in the Management Planning Process | Chron.com," n.d.)

4. ORGANIZING Implementing a pattern of relationships among workers and making optimum use of the resources required to enable the successful carrying out of plans (McNamara, C., n.d.).

5. STAFFING Job analysis Recruitment and hiring of people Training ("Staffing Function of Management," n.d.)

6. LEADING Determining what needs to be done and getting people to do it. LEADING Determining what needs to be done and getting people to do it (Barnat, LLM., DBA, PHD, n.d.).

7. CONTROLLING Taking steps to ensure that plans are carried out, or, if conditions warrant, that the plans are modified. The major part of controlling is making sure other people do what should be done (Merchant, 1982).

8. 3 STYLES OF MANAGEMENT DIRECTING DISCUSSING DELEGATING a)Communication b)Coaching c)Decision making d)Recognition

9. DIRECTING Promotes learning through listening.

10. DISCUSSING Promotes learning through interaction.

11. DELEGATING Promotes learning through empowerment.

13. References Barnat, LLM., DBA, PHD, R. (n.d.). Strategic Management :: Leading. Retrieved from http://www.introduction-to- management.24xls.com/en110http://www.introduction-to- McNamara, C. (n.d.). Management Function of Organizing: Overview of Methods. Retrieved from http://managementhelp.org/organizing/index.htmhttp://managementhelp.org/organizing/index.htm McQuarrie, L. (n.d.). The Basic Steps in the Management Planning Process | Chron.com. Retrieved from http://smallbusiness.chron.com/basic-steps- management-planning-process-17646.htmlhttp://smallbusiness.chron.com/basic-steps- Staffing Function of Management. (n.d.). Retrieved from http://managementstudyguide.com/staffing-function.htm http://managementstudyguide.com/staffing-function.htm Merchant, K. (1982, July 15). The Control Function of Management. Retrieved from http://sloanreview.mit.edu/article/the-control-function-of-management/ http://sloanreview.mit.edu/article/the-control-function-of-management/