1. Business English An Introduction

3. What do you think is the most important aspect of business English?

4. Business English

5. Small talk Small talk is used to start a conversation before getting into details. It is particularly beneficial in Business English as it helps to form relationship. It is important to know what to say and what not to say

6. Bless You! How to excuse yourself and come out of embarrassing situations like Burp, Yawn, Hiccup or Sneeze? Some one sneezes. What do you say? Excuse Me!

7. How to ask someone to repeat something? How to greet someone you haven't seen for a long time I am sorry I didn’t quite catch that. Could you say that again? Haven’t seen you since ages

8. Someone thanks you for something. What do you say? How to refuse an invitation politely? You’re welcome! It was a pleasure! A pleasure! My pleasure! I’d love to come, but I’m afraid, I have to….

9. Introducing Someone Else I like to introduce you to.. I would like you to meet..

10. Your friend is ill. What do you say? I hope you feel better soon. I hope you get better

11. Express preferences in English are as follows: “I tend to prefer -ing… to -ing… ” or “I tend to prefer X to Y” e.g. I tend to prefer learning English to learning Spanish. You’re late for a meeting. What do you say? I am very sorry, but I am running late. I hope to be there in about 5 minutes.

12. Would you like to … ? Would you mind going to…? What do you think about going to the swimming pool ? Suggestions Acceptance: Decline: Yes, it’s a great idea. I agree. It sounds great. Yes, let’s do that/it. I’m sorry, but I have to learn. Sorry, but I cannot make it today. I’m afraid I don’t like that idea. Hmm, I don’t think…

13. While interacting with somebody, you’ve seen someone you want to talk to: Expressions for making complaints Listen, I’ve just seen (Name) over there. Excuse me a moment, I really need to catch him. I’d like to complain about …

14. Someone has passed away, what do you say to the family? My condolences to you and your family. I'm really sorry to hear about your loss, I send my condolences to you and your family, if you need anything you can ask me. BM Consultants India

15. Moving from small talk to business Put forward plans and proposals decide on Well, I suppose we should make a start. So, shall we get down to business? I would like to put forward a proposal that …

16. Basic Business Greeting…