1. Intervision Colleagues coaching colleagues Example of good practice

2. Intervision With intervision, employees coach and support one another. Employees are the coach one time, and the coachee another. The group generally has up to nine participants. The topics are always job-related, but can have either a factual or an interpersonal focus. Intervision

3. Areas of application Intervision can be used in a variety of areas. Employees on an equal professional level look for solutions to a concrete problem together. e. g. Teaching staff, trainer teams Integration experts, job coaches Social education workers from the residential sector Intervision

4. One colleague introduces a topic; the others provide support in finding a solution. The topics are varied: own personality a service user contact with employers methodical approaches cooperation within the team... Intervision

5. Procedure 1.Determine responsibilities 2.Present the case 3.Specify the key question 4.Question and answer round 5.Find solutions 6.Conclusion Intervision

6. Roles in intervision Person whose case is being discussed Facilitator Counsellor Intervision

7. Advantages of intervision improves communication and cooperation allows for professional exchange utilises others’ experience and knowledge secures and increases quality of work creates a culture of support means shared use of resources Intervision

8. Participants increase their soft skills, such as communication and counselling skills, or empathy Cooperation between employees is increased The colleagues confide in one another and support one another In the long term, the mutual professional exchange increases the quality of services Intervision

9. Prerequisites voluntary participation binding agreements duty of secrecy for all participants respect for the facilitator role acceptance that the facilitator/group will not provide fix-all solutions small groups (6 – 9 participants) space and time Intervision

10. Time for questions