1. Government E- Marketplace (GeM) An Introduction

2. What is GeM Government of India had launched an e-marketplace that aims to help all the government officials in purchasing goods and services that are of common use like air conditioning and heating equipment, writing instruments, water, projectors, desk and computer supplies and services like security, human resources, house-keeping, among others. At the moment, any ministry or department can buy goods of upto Rs 50,000 directly off the portal. For anything that costs beyond that, purchases have to be made through price comparison, bidding or reverse auction. The official portal, which is mostly referred to as GeM, was developed by DGS&D, in a span of five months, as a collaborative effort, and intends to bring in more transparency.

3. Advantages for Buyer and Seller Rich listing of products for individual categories of Goods/Services Search, Compare, Select and Buy facility Buying Goods and Services online, as and when required. Transparent and ease of buying Continuous vendor rating system User-friendly dash board for Buying and monitoring supplies and payments Easy Return policy Direct access to all Government departments. One stop shop for marketing with minimal efforts. One stop shop for bids / reverse auction on products / services New Product Suggestion facility available to Sellers Dynamic pricing: Price can be changed based on market conditions Seller friendly dashboard for selling and monitoring of supplies and payments Consistent and uniform purchase procedures For BuyersFor Sellers

4. Who Are The Buyers Authorised representatives of Central Government Departments/ State Governments/ PSUs/ Autonomous bodies can utilize the GeM. DGS&D authorises officers of the rank of Joint Secretary and equivalent for using the services of GeM. These officers can further authorise other officers of their Department to utilize the services of GeM.

5. Facilities For Seller Direct access to all Govt. departments. One stop marketing place with minimal marketing efforts. No need to watch for tenders of different govt. departments: Once you offer your product, Govt. Departments would themselves approach you. Freedom from product registration: No need to run for product and model registration etc. Products accepted against supplier’s guarantee / warrantee and generally free from regular consignment inspection testing and evaluation procedures. Freedom from fixed specifications: No need to customize to given specifications. Market your product with all features defined by you. Update and upgrade products as soon and as many times as you find it necessary. Dynamic pricing – price can be changed based on market conditions – no fixed price for whole year – no fear of fluctuation of raw material prices or exchange rate variations. Dynamic product listing – no need to run for model up-gradation / changes. List your latest products and market them based on features and your competitive prices. Get complete information of all Govt. requirements through Annual Procurement Plans. Timely payment guaranteed. Consistent and uniform purchase procedures and terms and conditions of contract.

6. Who Can Sell On Gem Any seller who produces and market genuine and proven products is welcome on G-eM and is also required to get registered with the portal G-eM. To start selling, you need to have the following: - PAN CARD Udyog Adhaar or MCA 21 registration VAT/TIN Number (if applicable) Bank Account & supporting KYC documents (ID proof, Address proof & cancelled cheque)

7. How to Sell On Gem To sell on GeM Register yourself at the portal GeM. List your products under specific product categories. Once an order is received, Supplier has to deliver the product to the consignee duly entering its details at the portal. Once an order is successfully delivered, G-eM will help in settling your payment. You can Sell both products and services to GeM There are no charges for listing your products, charges will be introduced after the modalities have been worked out.

8. Listing Categories in GeM There are many listings in GeM including a Laboratory centrifuge section where centrifuges can be listed.

9. Pricing on GeM Pricing the products on GeM, please include for logistics, packing & taxes, duties etc. along with a suitable margin to arrive at the Selling Price on all inclusive basis, indicating percentage of Excise Duty, Service Tax & CST/VAT as applicable, with delivery at site basis.

10. Payment Terms The payment will be made directly to your bank account on-line within 10 days after receipt and acceptance of the Good/ Services, after expiry of 10 days time prescribed for Return Policy should such Goods/ Services are rejected within this period. A penalty clause for delay in payment is being finalised shortly.

11. Shipping Wherever a customer places an order, GeM will send you an e-mail alert. You need to deliver within the time frame to the consignee with OEM’s Warranty/ Guarantee and as prescribed in the Contract/SO/PO. Provision has been made in e-bid and RA modules for indicating delivery period in terms of “number of days from date of placement of contract”. While stipulating delivery period in their bid documents,

12. Return Policy Incase of Damaged products returned by customer, no compensation will be paid to seller. Incase of damage or loss of product during transit, no compensation will be paid and it is the responsibility of the seller to deliver the product safely to the consignee.