1. Tweet about the Conference: #crisisconf - @CrisisScotland

2. Creative approaches to preventing homelessness
Monday 15 May
#crisisconf

3. Margaret-Ann Brunjes, (Chair) Director of Glasgow Homelessness Network
Welcome
Margaret-Ann Brunjes, (Chair)
Director of Glasgow Homelessness Network

4. Panellists Samantha Dorney-Smith, Senior Nursing Fellow, Pathways,
Linda Gibb, DWP Edinburgh
Debbie Alexander, Service Manager, CHAP, Ayrshire
Diane Marr, Scottish Centre for Conflict Resolution

5. ESES Homelessness Strategy
Linda Gibb
Customer Service Leader
Edinburgh

6. ESES Homelessness Strategy
District Lead
Work Coach
Customer
Providers
Cluster Lead
Office Lead
Service Delivery
Providers

7. Edinburgh Homelessness Strategy
DWP Strategy: Increasing our awareness and understanding of homelessness issues by engaging and working with all partners and providers- Continuing to build Work Coach knowledge and capability -Ensuring that we identify claimants needs at the earliest opportunity- Preventing homelessness where possible - Making appropriate use of easements-Referring to sources of support and provision-Monitoring our activity-Improving the individual customer journey
DWP Key Roles: Homelessness Leads - Service Delivery Team Leaders - Work Coaches
CEC: Housing Options Team
DWP Engagement: Partner Forums, Working Groups, Events, Partnerships, Partners, providers, Awareness Visits, Community 10,000
Provider: The Rock Trust
Provider: Crisis Skylight
CEC: The Access Point Housing, Social Work and Health (Access to Hostels)
Provider: Shelter Scotland
DWP Awareness: Visits, Community 10,000 Placements, Instructions, DPT, Work Coach Digital Aide, Websites, Leaflets
Provider: Streetwork
CEC: Out of Hours Service
Provider: Armed Services Advice Project
CEC: Neighbourhood Support Service
Provider: Bethany Christian Trust
DWP Monitoring: Monthly MI
Provider: Freshstart
Providers: Homeless Prevention Service (South/East) – Cyrenians, Penumbra, Health in Mind, CHAI, Crossreach, CEC
DWP Partnership: DWP/DTTO Initiative
DWP, DTTO, NHS Lothian
Provider: Salvation Army
DWP Partnership: Benefit Cap Partnership
DWP, CEC, Partners, Providers
Provider: Home owners’ Support Fund
Providers: Edinburgh Crisis Centre – CEC, NHS Lothian, Penumbra, Edinburgh Carers Council, Edinburgh Crisis Centre Users
Providers: Edinburgh Housing Advice Partnership – CHAI, Granton Information Centre, Foursquare, Move On, Changeworks
DWP Partnership: Benefit Cap Working Group (Lone Parents)
DWP,CEC, OPFS, Making it Work

8. DEBBIE ALEXANDER SERVICES MANAGER

9. OVERVIEW OF CHAP
Established in 1997
Provides a variety of services across Ayrshire in regard to the prevention of homelessness
Also able to offer advice and assistance on welfare rights and debt issues

10. EDUCATION SERVICE
Delivering a Programme of homelessness education workshops to young people across North Ayrshire
Delivered since 2005
Service Level Agreement with North Ayrshire Council
Number of young people who have received input since start of project - 23,283 

11. AIMS OF EDUCATION WORKSHOPS
To prevent youth homelessness
Raise awareness of the reality of homelessness
To destigmatise the issue of homelessness
It is intended that the lessons will encourage young people to carefully consider their options before taking the decision to leave home and to enable them to identify who would be able to assist them with housing issues.

12. ALTERNATIVE CURRICULUM YOUTH GROUPS STUDENT ACCOMMODATION
SERVICES PROVIDED
PSE
ALTERNATIVE CURRICULUM
YOUTH GROUPS
STUDENT ACCOMMODATION

13. OVERVIEW OF WORKSHOPS
A general overview of the severity of homelessness in North Ayrshire
An interactive DVD to raise awareness of the reality of homelessness
Activities which aim to show that homelessness can happen to anyone and can occur for a variety of reasons
A brief overview of housing options available to young people
Examples of weekly budgets which highlight how challenging managing money can be and the financial reality of leaving home

14. Interactive activities/games/quizzes
METHODS OF DELIVERY
Interactive activities/games/quizzes
CHAP adapt workshops to meet the needs of the young people in the identified group (i.e. using visual aids to reduce the need for reading and writing)
The direct work with the young people is complimented by the youth website which CHAP have developed. The website provides young people with a way of retrieving information and advice on various issues surrounding homelessness and leaving home.

15. EVALUATION
All young people who have received input are asked to complete an evaluation form
Teachers and group leaders are also asked to provide feedback
Independent evaluation carried out annually by the North Ayrshire Youth Council
Workshops and resources are developed continuously as a result of feedback

16. FEEDBACK FROM YOUNG PEOPLE
From all the young people that the project has worked with since 2005, 96% have conveyed that they found the sessions useful
As well as enjoying the sessions, 95% of the young people have indicated that they would consider leaving home more carefully as a result of CHAP’s input
“It’s much harder to stay in my own house by myself than I originally thought”
”I learned that homelessness can happen at anytime, anywhere and to anyone”

17. FEEDBACK FROM SCHOOLS/YOUTH GROUPS
“Excellently led programme that keeps pupils interested and hopefully be beneficial in the future”
“Course delivered in a pupil centred way. All encouraged to participate”
“An excellent programme educating young people about the realities of leaving home”
“The talks the school have from CHAP are both entertaining and interesting. The pupils react very positively during these sessions and are always keen to get involved with the lessons”

18. FOR FURTHER INFORMATION PLEASE CONTACT: DEBBIE ALEXANDER
Services Manager
www. chap-at-the-door.org.uk

19. Margaret-Ann Brunjes, (Chair) Director of Glasgow Homelessness Network
Interactive session
Margaret-Ann Brunjes, (Chair)
Director of Glasgow Homelessness Network

20. Questions for discussion on tables
Do you have any reflections on the examples you’ve just heard?  What works or could work in your area?
What services are likely to encounter people who are at risk of homelessness but who haven’t yet reached crisis point? How might they gather this information?
What action can be taken at this early stage to prevent these people becoming homeless?  Who should be responsible for this and how would we make sure it happens?

21. Feedback / Q & A