1. Demand Response Software and Hardware
Case study
Focused on how as an agency we’ve diversified our services to meet our local rider needs. The focus of my presentation is on fixed-route diversification but we have a very developed mobility management program which you can hear more about during sessions tomorrow.
Pre-Bid Conference
December 6, 2016

2. Background – Programs and Contractors

3. Background – Current Software
Trapeze Pass (Version 14) - Paratransit
Microsoft Access – Marin Catch A Ride
Travel Navigators
Assisted Rides – Volunteer Driver
Transtrack Data Management System
**Will remain in place

4. Background – Statistical Information
Paratransit Ridership
Fiscal Year 2016
 162,669
Catch-A-Ride Ridership
 16,520
Volunteer Driver Ridership
 16,570
Vehicles in Fleet (Paratransit)
Paratransit 60
Vehicles in Maximum Service 42
Number of Workstations
Paratransit Schedulers 9
Paratransit Dispatch 1
Paratransit Admin
Marin Transit Staff 2
Catch A Ride Staff 3
Travel Navigators 4
Total Workstations 28
Number of Required Individual Logins 25 5 6
Total Logins 41
See Page 70 of the RFP

5. Scope of Work - Element 1 – Base System
Client Database (manage customer and eligibility information)
Paratransit Scheduling
Paratransit Dispatch
MDT / AVL System
Statistical Reporting
Fare Calculation
Web Hosting
Back Office System Requirements

6. Scope of Work - Element 2 – New Features
IVR / Callout System
No Show Tracking
Planning Tools
Customer Web Interface
Site Web Interface
Rider Payment Accounts
Central Scheduling System for Multiple Providers
Brokerage
Dispatch Across Programs

7. Scope of Work - Element 3 – Software Customization
Integration with Marin Transit Website
Catch-A-Ride Integration
Volunteer Driver Integration

8. Scope of Work - Element 4 – Optional Components
Third Party System Integration for Integrated Trip Planning
Clearinghouse/ Trip Exchange Functions
Regional Eligibility Database (RED) Integration

9. Checklist
See Page 40 of the RFP

10. See Attachment A:Cost Proposal
Pages of the RFP

11. Evaluation Criteria See Page 11 of the RFP Criteria Points
Scheduling Software 40
Cost - Software 20
Cost - Ongoing 10
Project Staff / Implementation Plan
Ongoing Maintenance and Support
References / Site Visit
Total
100
Optional Components
(up to 5 Bonus)
See Page 11 of the RFP

12. Proposal Timeline Task Date
Request for Proposals issued by Marin Transit
November 29, 2016
Pre-proposal meeting
December 6, 2016
Deadline for receipt of written questions and requests for addenda
December 15, 2016
Marin Transit responses and addenda issued
December 21, 2016
Proposals due – 3:00 p.m.
January 18, 2017
Oral Interviews
Week of January 30, 2017
Contract Award
February 27, 2017

13. Questions

14. Thank You Jon Gaffney Senior Mobility Analyst– Marin Transit