1. Follow Me I’m Right Behind You Jody Urquhart www.idoinspire.com

2. Mature- Plastic couch (Veterans, Silent Generation): Born ; 16% Baby Boomers: Born ; 26% Generation X (Xers): Born ; 22% Generation Y (Millennials, Echo Boomers): Born after 1981; 36%1

3. Baby Boomers The Boomer generation was the first to be raised with television. The oldest among them grew up during a period of peace and prosperity in the -and then a period of civil unrest and change, followed by inflation and corporate downsizing idealism, individualism, self-improvement, and high expectations.

4. Qualities of baby boomers: Pay their dues Strong work ethic Make Personal Sacrifices Highly educated Value respect Loyal to company

5. Social conditions for Generations X and Y have been characterized by dramatic increases in choices, greater flexibility, and more revolutionary technological change

6. Qualities of Gen X: (were Latch key kids, had Divorced parents and dual income families) Thus tend to: fend for themselves want to be creative do it on their own

7. Qualities of Gen Y: Fiercely independent Rules and policy make them crazy Want to see immediate results Technology driven Want to be involved, advocates and need to know why Seek lots of attention Less respect for authority Love to Multitask Flexible, Diverse, Expressive Short term attention span

8. Managing the Generation Gap One size does not fit all- Taylor your message to appeal to the interests and needs of each generation. Understand and draw upon each generation's unique perspectives and experiences. Position yourself to value and embrace diversity. .

9. Communicate with Generation Y They want to be heard They want immediate results and to take ownership (very entrepreneurial) They like appreciation Coach, support and give them lots of information Give them flexibility Give them multiple streams of information Use technology Like informal dialogue Pull out your blackberry and look up property value information- they will be impressed!

10. Let them know that their opinion matters
Let them know that their opinion matters Tell them the truth – don’t try to pull the wool over their eyes. In order to get ‘buy in’, explain the ‘why’ of what you are asking them to do ( or presenting them) and tell them what’s in it for them. Learn their language – communicate in terms they understand.     

11. 4 Behavioral Types: Very fast paced and productive
1)     Director
Very fast paced and productive
Works well under pressure
Great at delegating
Winning is important
Challenges:
May take on too much and get overwhelmed
Does not tend to balance appreciation with criticism
Tend to look over your shoulder
Can be bad listeners (far too busy to listen)

12. 2)     Socializer
Likes fun, excitement and recognition
Can be very persuasive and have the gift of gab
Tend to have a positive and sunny disposition
Challenges:
Not detail oriented
Tends to jump into things without preparation (let’s just see what happens)
May be disorganized and not get stuff done
May exaggerate and leave out important details

13. 3)     Steady Relater
Strives for stability and tries to blend in
Likes close one- on- one relationship
Loyal and reliable
Great listeners
Challenges:
Tends to avoid conflict
Feelings may get hurt easily
Doesn’t like change

14. 4)     Cautious Thinker
Likes order, accuracy and analysis
Tend to be planners, very systematic and intellectual
Highly detail oriented and rational
Challenges:
May procrastinate
Take a long time to make decisions
Can be a perfectionist – Tasks need to be done
Can be very critical and pessimistic in nature

15. If you created a work team with all 4 personality types, how would they solve a problem?

16. The Director- Would quickly create and delegate his plan to others The Socializer- Would want to express his opinion, discuss and get agreement The Relater- Would need for the group to bond first and would not want to rock the boat or make any abrupt changes The Thinker- Would need proper data, time and analysis to think this through

17. The best acknowledgment has 4 qualities:
1) immediate
2) specific
3) genuine
4) spontaneous

18. THE REWARD IS WITHIN
The contest lasts for moments Though the training's taken years, It wasn't the winning alone that Was worth the work and the tears The applause will be forgotten The prize will be misplaced But the long hard hours of practice Will never be a waste For in trying to win You build a skill You learn that winning Depends on will You never grow by how much you win You only grow by how much you put in So any new challenge You've just begun Put forth your best And you've already won.