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Deploy ExpressRoute for Skype in Microsoft Office 365
9/28/ :22 AM BRK4011 Deploy ExpressRoute for Skype in Microsoft Office 365 Korneel Bullens Siunie Sutjahjo Sr. Customer Engineering Architect Sr. Program Manager © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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About Me Network Readiness Assessment At the booth all week! Dutch
Holland – The Netherlands 5+ Years in Microsoft 15 years in the field Skype Product Group Customer Experience & Deployment Network Readiness Assessment At the booth all week!
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About Me Siunie Born in Indonesia
9/28/ :22 AM About Me Born in Indonesia Always been a Microsoft gal (DEV, SDET, SDET Lead, PM, PM Lead) Great Passion for Real-Time Communication: OCS/Lync/SfB Background in AI, SQL, C#, Platform APIs, VoIP, DesktopSharing, Admin UX, IT Pro Tools Patents and Publications Former starlet, yogi, triathlete… Siunie Senior Program Manager Skype for Business © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Pre-Presentation Exercise!
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Todays Presentation “Are you ready to plan your ExpressRoute deployment with Skype for Business? In this session we review the process and requirements for deploying ExpressRoute with Microsoft Office 365 and Skype for Business. From BGP routing through segmenting traffic and planning your cutover, this session has everything you need for success with ExpressRoute and Skype for Business”
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But you promised exercise!
Everybody stand up Please keep standing if… You know all flavors of Express Route You know all connection options of Express Route You know all decision points for Express Route You know Express Route well enough to explain this to this audience
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We’re going to take a different approach
Todays plan: Explain Express Route Explain the benefits of using Express Route Explain how to test if Express Route is beneficial to you Explain the why behind Express Route, help you with the “if” and point you to the How of Express Route
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Agenda Intro into Express Route Express Route & Skype for Business
Internet & Customer Connectivity Express Route Decision Points Network Readiness Testing Tools Deployment Guidance
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Intro into Express Route
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What is Express Route? What is Express Route Benefits of Express Route
Managed connection Offered by qualified partners Between the customers Edge and the Office 365 Edge Benefits of Express Route Predictable performance Allows to apply Quality of Service and Enterprise-Grade Resilience
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Edges? (Network) Edge Skype for Business Edge
Device that serves as the delimiter between the internal and external network Customer Edge is where the customer traffic leaves the private network and enters the MPLS Cloud or Internet Microsoft Edge is the “Azure Front Door” where traffic leaves the internet or Express Route and enters the Azure Network Skype for Business Edge Defined Role in Skype for Business Physical or virtual server hosting the Edge Role Is the delimiter between the internal and external pieces of the SfB Topology Most Customers have their SfB Edge close to their Network Edge. Azure has their Edges (Azure Front Door) not necessarily close to the SfB Edge
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Express Route Benefits
Microsoft AzureCon 2015 9/28/ :22 AM Express Route Benefits Voice, video, data transfers need to be treated differently Voice and video sensitive to latency and jitter Classify traffic and tag with appropriate DSCP value Separate queue each traffic class Fully managed Connection Can offer a 99.9 percent financially backed SLA Voice Video and interactive Best effort © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Express Route Overview
Microsoft AzureCon 2015 9/28/ :22 AM Express Route Overview Customer’s network Customer’s connection Traffic to public IP addresses in Azure Traffic to Virtual Networks Traffic to Office 365 Services and CRM Online Microsoft Edge Customer or Partner Edge Express Route can connect up to 3 possible Microsoft destinations Each destination is for the complete service such as Office 365 © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Express Route connectivity models
Microsoft AzureCon 2015 9/28/ :22 AM Express Route connectivity models ExpressRoute ExpressRoute ExpressRoute MPLS Cloud Exchange Co-location Point-to-point Ethernet Connection Any-to-any (IPVPN) Connection © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Routing domains Microsoft Cloud Customer’s premises
Microsoft AzureCon 2015 9/28/ :22 AM Routing domains Internet Core Network DMZ / Extranet Internet edge Customer’s premises ExpressRoute Circuit Azure Public Peering Azure Private Peering Microsoft Peering Microsoft Cloud © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Microsoft Peering (Office 365) overview
Microsoft AzureCon 2015 9/28/ :22 AM Microsoft Peering (Office 365) overview Customer Network Connectivity Provider Microsoft Cloud ExpressRoute Microsoft Cloud Services NAT Client connectivity to Microsoft Cloud services (Microsoft peering) Customer must NAT all traffic into Microsoft with valid public IPv4 addresses Microsoft must be able to validate the ownership of the IPv4 Connectivity from Microsoft to Customer servers on public IPs (Microsoft peering) Example: ADFS server Customer must NAT all traffic from Microsoft destined to valid IPv4 addresses within the customer network Partner Edge Microsoft Edge © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Express Route Worldwide
Worldwide Coverage Express Route is available in all regions of the world Localized Office 365 Edges are available For geographically dispersed companies, per-region Express Routes are recommended Centralizing an Express Route Connection could add additional delays Recommended deployment scenario Verify if a location benefits from Express Route Choose the right connection model Don’t centralize traffic if possible Office Location Express Route Connection Point
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Express Route & SfB
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Performance goals For optimal Skype for Business media quality, the following network performance metrics should be met: Metric Client to Office 365 edge Customer edge to Office 365 edge Latency (one way) <50ms <30ms Latency (RTT or Round-trip Time) <100ms <60ms Burst packet loss <10% during any 200ms interval <1% during any 200ms interval Packet loss <1% during any 15s interval <0.1% during any 15s interval Packet inter-arrival jitter <30ms during any 15s interval <15ms during any 15s interval Packet reorder <0.05% out-of-order packets <0.01% out-of-order packets
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Impact of not meeting networking goals
Inside your network All client communication suffers reduced quality; includes PSTN calls, conference calls, peer-to-peer calls; can lead to connection issues and disconnects Between your network and Office 365 Conferences will suffer from quality issues; PSTN calling (if Cloud PBX with PSTN Calling is deployed) will suffer from quality issues; peer- to-peer calling should not be impacted Clients working remotely (home, coffee shop, hotel) All client communication can be impacted No, or almost no, control over this
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Why goals, not requirements?
Some goals might not be met ? Geographical distances Using a European-based Office 365 tenant for users in Australia means they will not meet all requirements Environmental circumstances Some countries have more advanced infrastructures Certain locations are connected via satellite or broadcast connections Some networks you have no control over (coffee shops, hotels) Investment cost versus gain (ROI) Meeting the goals with old equipment requires investment Some locations might only have a few users but require a very high investment While goals should be met, sometimes the costs outweigh the benefits
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Connecting to Skype Online demystified
Microsoft AzureCon 2015 9/28/ :22 AM Connecting to Skype Online demystified Customer Edge to Office 365 Edge Client to Office 365 Edge © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Performance goals (repeated)
For optimal Skype for Business media quality, the following network performance metrics should be met: Metric Client to Office 365 edge Customer edge to Office 365 edge Latency (one way) <50ms <30ms Latency (RTT or Round-trip Time) <100ms <60ms Burst packet loss <10% during any 200ms interval <1% during any 200ms interval Packet loss <1% during any 15s interval <0.1% during any 15s interval Packet inter-arrival jitter <30ms during any 15s interval <15ms during any 15s interval Packet reorder <0.05% out-of-order packets <0.01% out-of-order packets
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We Brought the Managed Network to you!
Microsoft AzureCon 2015 9/28/ :22 AM We Brought the Managed Network to you! Customer Network Internet Provider Network Local Azure Entry Point Microsoft Owned Azure Network with Maximum Performance SfB Online Services © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Internet & Customer Connectivty
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Microsoft AzureCon 2015 9/28/2017 11:22 AM
© 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Express Route Decision Points
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Road to Express Route Perform a Network Readiness Assessment with traffic simulation this will inventory any requirements for Express Route, either technical or functional the traffic simulation will highlight if the network metric goals are being met and if they could be met using Express Route The Network Readiness Assessment Essentials contains a traffic simulation that can be used for this Present Express Route to your customer Education on Express Route is key Express Route is more than “just” a managed connection A decision should be made on whether or not it helps the customer Express Route is not a default yes Walk through decision points & triggers After investigating your customer needs, present whether or not Express Route addresses those needs Express Route can address both technical as well as functional needs
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When to consider Express Route
If it improves network performance If a 99.9% SLA is required If a managed connection is required If a highly available connection is required When QoS is a requirement If guaranteed bandwidth is required
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Network Readiness Testing Tools
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Microsoft Skype for Business Network Readiness Tool
Download at Runs on Windows Client and Windows Server Server requires Desktop Experience Tool saves results in results.tsv User the results analyzer to analyze results
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IT Pro Tools Partners Who are they? Why did we choose them?
Key partners that have developed tools to extend SfB Admin capabilities Why did we choose them? Customer trusted Deep Networking, UC and Skype for Business experience Breadth in voice and video workloads What program offers? Tool specific category partners Evaluated by SfB team Tested and certified according to SfB test plan
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IT Pro Tools certification – online
Plan Deliver Operate Optimize Network Assessment IR Prognosis for Unified Communications (NEW) Nectar Perspective (NEW - in progress)
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Demo: IT Pro Tools partners – new tools
Siunie Sutjahjo
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Prognosis UC Assessor Complete Network Assessment and Troubleshooting Solution for Skype for Business Essentials: Auto-detect closest Skype for Business Online edge points Test round-trip performance between local sites to SFBO edge. Measure latency, packet loss, jitter, and more for audio, video, and app sharing traffic to SFBO edge and back. Visual performance results against SFBO requirements Track assessment through entire network path, with WiFi Signal Strength Centralized management and aggregated results across all testing sites Operate multiple tests from multiple sites at once. Advanced: Analyze and troubleshoot the identified performance problems across entire network 1-Click network device troubleshooting Comprehensive network health report with analysis of individual network device performance Root cause analysis and prescriptive remediation guidance Continual proactive ongoing assessment over time
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Perspective Microsoft Cloud Partner Perspective Controller Site
Designed for both short-term pre- deployment assessments and ongoing active monitoring, Perspective enables a network of certified partners to perform a network assessment that includes: Synthetic calls that mimic real UC traffic Peer-to-peer and conference traffic Real-time visibility of voice performance Powerful dashboards and analytics Virtual and hardware agent models Partner Perspective Controller Site Corporate HQ Enterprise Branch Office Strategic Home Office
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Examples
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Scenario 1 “Customer is planning on implementing Skype for Business Cloud PBX with PSTN Calling” The customer executes Network Readiness Essentials with Traffic Simulation Add-on During traffic simulation, it is found the network has an average packet loss of 4 percent An Advanced assessment is triggered and it is found that the wireless network is at fault. After remediation, the new traffic simulation shows <1 percent packet loss and all other metrics are also green over a 7 day period Network Readiness Essentials uncovers no business needs for Express Route Based on these actions, the customer decides that Express Route is not needed Note; even though packet loss was found, and the goals as set in the network metrics were not met, Express Route was not the correct way to move forward. By using the Network Readiness Assessment, the right solution was found and executed on.
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Scenario 2 “Customer is planning on implementing Skype for Business Cloud PBX with PSTN Calling” The customer executes Network Readiness Essentials with Traffic Simulation Add-on During traffic simulation over a 7 day period, the network metrics are all green. Network Readiness Essentials uncovers the business need for a connection into Office 365 that must be covered with a SLA The ISP is involved and the ISP can offer a 99.9 percent availability secured by a SLA when using Express Route Based on these actions, the customer decides that Express Route is needed. Note; even though all networking metrics were green, and Express Route was not needed to recover from possible networking issues, there was a clear business need for Express Route. Moving forward with Express Route was the right decision in this case.
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Deployment Guidance
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How to deploy Express Route
Decide if Express Route is for you Find a partner in your desired location Every customer will have different requirements and topologies. No single solution is available.
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Q&A
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Deploy, ramp-up on new services and onboard new users with Microsoft FastTrack:
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Join the Microsoft Tech Community to collaborate, share, and learn from the experts:
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Please evaluate this session
9/28/ :22 AM Please evaluate this session Your feedback is important to us! From your PC or Tablet visit MyIgnite at From your phone download and use the Ignite Mobile App by scanning the QR code above or visiting © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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9/28/ :22 AM © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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