1. Organizational Change Management
Critical Leadership Capability for Today’s SSU
Leadership Session # 1

2. Session # 1 Objectives What is changing? What is Bear Trax?
Why Bear Trax?
What is my role?
What is Organizational Change Management?
How do I support my employees?
Demonstration – Navigation & Employee self-service
What’s my role? Bear Trax? OCM & Beyond? – speak to Bear Trax, OCM & beyond

3. Introduction Activity:
Discuss one major organizational change your department has been through, going through, or will be going through.
What does each person know about Shawnee State’s transformation to Bear Trax?

4. Today’s Goals
Prepare for your leadership role in the Bear Trax implementation.
Begin to learn the skills required for all leaders in Organizational Change Management for Bear Trax & beyond.

5. Our business systems are insufficient!
Speak to students, employees & partners
Manual, Disconnected Processes
Insufficient Technology

6. SSU Building Success Strategic Plan
Performance (Organization & Individual)
BEARTRAX
TRAINING
BUDGET
OCM
Strategic Plan

7. Unified Oracle Cloud Solution
Building Success
Phase 3 +:
Future Considerations around Student Information Systems
Unified Oracle Cloud Solution
Budgeting & Planning
Payroll
Phase #2
Student
CRM
HCM
ERP
Phase #1

8. Development in progress
Project Overview
PHASE I
Deployed Summer 2016
Oracle Student Cloud
* Social * Marketing * Recruitment * Service
PHASE II
Development in progress
Oracle HCM Cloud
* Core HR * Benefits * Absence Management * Payroll * Time & Labor
Oracle ERP Cloud
* General Ledger * Fixed Assets * Cash Management * Expenses
* Accounts Payable * Accounts Receivable
Oracle Procurement Cloud
* Purchasing * Self-Service Procurement * Contracts (expansion of scope)
Oracle Planning & Budget Cloud Service

9. Project Timeline

10. Definition of Change Management
The process, tools and techniques to manage the people side of change to achieve the required business results.

11. Organizational Change Process
current
transition
future
Speak to…it’s all about the people

12. The Reality of Organizational Change
Individuals
Future
state
Organization
Current
state
Transition
state
Future
state
Current
state
Transition
state
Future
state
Future
state
Transition
state
Current
state
Transition
state
Future
state
Current
state
Transition
state
Current
state
Future
state
Current
state
Future
state
Transition
state

13. The Change Curves: Risk

15. Leaders’ Role During Change
Communicator
Liaison
Advocate
Resistance Manager
Coach

16. Building OCM Competencies
Performance Management
Leadership – Coaching via ADKAR
Leadership Communication Delivering the message
Innovation –
Realigning Business Processes
Problem Solving – Resistance Management
Speak to future sessions

17. You Are Important to Success
Employees Trust / Preferred Sender
Near the change
Identify and sort out resistance (vs. information)
Build support

18. The Five Building Blocks of Successful Change
Prosci® ADKAR® Model
Awareness
Awareness of the need for change
Desire
Desire to participate and support the change
Knowledge
Knowledge on how to change
Ability
Ability to implement required skills and behaviors
Reinforcement®
Reinforcement to sustain the change

19. So… what do I need to do? - Awareness
You are an employee first, so get yourself ready…
Ready. Set. Write….

20. Familiarize yourself with the changes Identify the impact on your team
Call to Action
Familiarize yourself with the changes
Identify the impact on your team
Understand why the changes are being made
Understand your role - CLARC

21. Next Steps Identify own areas of resistance Lead by example
Training
Communication (+/-)
Keep team focused on the end results
Begin organizational change process by creating Awareness with your staff
Use Employee Session # 1

22. Bear Trax Demonstration #1
Megan Ketter
Human Resources Coordinator
MBA
SSU alumni

23. Questions and Answers