1. Digital Asset Management & Storage Program Program Summary
January 2017

2. Digital Asset Management Strategy Goals
Digital Asset Management Today
Digital Asset Management Tomorrow
Data the way IT needs it
Architected for legacy style applications
Little knowledge about the data
Complex architecture and technologies
Adapt the data/need to available solutions
Technology driven
Organizational consolidation
Minimum customer disruption
Stable established suppliers
Primarily campus based
Not readily adaptable to new use cases
Difficult to upgrade
Islands of technology
Capacity constrained
Not suited to mobile access
Low agility -  High cost
Data the way the user wants it
Defined end user services: Digital Asset Management and Collaboration
Data location invisible to consumer
More delivery options 
Better knowledge of our data
Harvard Mission driven
IT/Consumer partnerships
Proactive to user needs
Support the mobile knowledge worker
Primarily Cloud based
Cloud based solutions
Facilitates collaboration
Managed services (SaaS)
Data storage locations based on value
Very agile – University cost savings
Complex, rigid, out-of-date
Simple, agile, modern 2

3. Storage Services Vision Key Performance Indicators
1/3/17
Digital Asset Management and Storage Services Vision
Storage Services Vision
To provide a flexible suite of digital asset management and collaboration services that use common underlying storage services while reducing costs and increasing service delivery abilities.
Strategic Objectives
Guiding Principles
Key Performance Indicators
Design a common and reusable digital asset management and storage architecture
Develop new enterprise digital asset management services related to video, research, and the library
Review strategy for group file shares in coordination with Collaboration
Implement cloud-based storage services for backup and archiving
Publish retention and security policies to reduce complexity and risk
All services shall align with the overall University cloud strategy and enterprise architecture standards
Services shall be secure, highly scalable, highly available, easily accessible, and self-service
Reduce premised based storage footprint and service time to deliver
All services shall have a clear and transparent fee for service rate model
Provide University cost savings over time
Customer satisfaction
Adoption rate of cloud services
Time to execute data asset management and storage requests
Service cost recovery
Reduction in legacy storage footprint
Develop a range of secure, highly scalable, storage services with improved access, availability and self-service tools

4. Future State Services and Offerings
Current Service
# offerings
End User Computing
Collaboration Services
3 offerings
and Calendars
6 offerings
Field Support Services
Network Services
Phone Services
IT Provider Services
Cloud Services
HUIT Support Tools and Systems
Identity and Access Services
4 offerings
Server Administration
Web Hosting
IT Security
Information Security Education and Consulting
Information Security Operations and Engineering
Future Service
# offerings
End User Computing
Collaboration Services
4 offerings
Digital Asset Management (NEW)
3 offerings
Field Support Services
Network Services
Phone Services
IT Provider Services
Cloud Services
HUIT Support Tools and Systems
Identity and Integration Services
Storage (NEW)
2 offerings
Web Hosting
IT Security
Information Security Education and Consulting
Information Security Operations and Engineering
FUTURE OFFERINGS
Collaboration Services
Account and HarvardKey Services
and Calendar
Groups and Guests
File sharing
Digital Asset Management
Video
Research (Data Verse)
Library
Storage
Backup
Archive

5. Future State Services and Offerings
Digital Asset Management 1
Collaboration 1
Video
Individual
End User Services
Research
Group
Library
External
Management & Workflow features
File shares
Backup 2
IT Provider Service
Archive 3
Policy (Retention & Security) 4

6. Team Descriptions Team Key Roles and Responsibilities
Storage Architecture
Create a consolidated and coherent architectural approach for storage governance teams
Create and review proposed storage designs
Partner with Enterprise Architecture to review new standards and policies
Digital Asset Management
Develop comprehensive strategy and plan for Library (Preservation), Video, and Research storage
Collaboration Executive Committee
Develop comprehensive strategy and plan to migrate individual file shares to OneDrive
Evaluate approaches and develop strategy for group file shares
Backend Storage
Create comprehensive strategy and plan for storage backup and archive services
Procure and implement replacement technology in support of cloud adoption
Retention and Security Policy
Ensure services meet University Security, Audit, and University Record Management requirements and policies – led by Christian, Alan, and James
Review and interpret information lifecycle requirements and existing policies around data retention

7. Pre-Launch (Jan ‘17 - Mar ‘17)
1/19/16
Approach
Pre-Launch (Jan ‘17 - Mar ‘17)
Phase I (Apr ‘17 - Jun ‘17)
Phase II (Jul ‘17 - Dec ‘17)
Phase III (Jan ‘18 - Jun ‘18)
Collaboration
DAM
Storage
Policy
Individual File Share
Group File Share Strategy
Group File Share Implementation
Digital Video (FAS)
Expand Video Services
Create Initiative Artifacts
Develop DAM Strategy
DAM Implementation (ITCRB)
Identify Backup Strategy
Implement Backup Solution
Retire SunGard
Implement Archive Solution
Storage Cloud Migration
Redo business analys
Publish Storage Architecture
Storage Rationalization / Re Architect
Define Retention Policies
Define Security Policies

8. Next Steps Validate approach with SLT team members
1/3/17
Next Steps
Validate approach with SLT team members
Identify program owner, cross-team members, and funding for moving forward
Define charters for each each team that clearly defines expectations and outcomes
Begin defining material for launch of enterprise program
Begin team sessions with critical decisions needed to:
Drive to decisions on cloud backup solution
Kickoff personal data migration to OneDrive
Identify cohesive video storage approach