1. Course Introduction Government Contract Quality Assurance Fundamentals
15November2013

2. Lesson Objective
Upon completion of this Course Introduction, you will be able to describe the classroom dynamics and course structure of the Government Contract Quality Assurance Fundamentals course.

3. What’s In It For Me (WIIFM)?
This lesson:
Introduces you to your instructors
Explains the classroom logistics
Describes how the course is structured
Introduces you to your classmates

4. Welcome Lesson Topics: Welcome Administrative Details
Prerequisite Training
Course Description and Structure
Assessments and Activities
Quality Assurance in DCMA

5. TOPIC 1: Welcome Instructor Introduction Instructor 1 Instructor 2
Phone number
address
Instructor 2

6. DCMA Quality Bumper Sticker Exercise
CMQ101 - Course Introduction
10/1/2017
DCMA Quality Bumper Sticker Exercise
Students work in pairs
Develop a Defense Contract Management Agency (DCMA) Quality Assurance motto “bumper sticker”
Answer “Tell Us About Yourself” questions on next slide
Be prepared to introduce yourselves and your motto to the class
Time: 10 minutes
I Y DCMA

7. CMQ101 - Course Introduction
10/1/2017
Tell Us About Yourself
What’s your name and nickname (if applicable)?
Where are you from?
What’s your assigned DCMA office?
What’s your series?
What’s your work history?
(DCMA and non-DCMA)
What’s your product experience?
What do you actually do?
(job assignment) ?

8. Administrative details
Lesson Topics:
Welcome
Administrative Details
Prerequisite Training
Course Description and Structure
Assessments and Activities
Quality Assurance in DCMA

9. Topic 2: Administrative Details
Classroom logistics:
Emergency exits
Restrooms/Break rooms
Telephones/Cell phones
Lunch spots/Restaurants
Grocery stores
Shopping
Hotel information

10. Classroom Protocol Silence cell phones Relaxed learning environment
Participate
Ask questions freely
Don’t be critical of others
Please don’t dominate discussions
Computers (laptop and other devices)
No Web surfing or ing during class
Follow along with the presentation
No texting, tweeting, or such mobile device communication
Don’t be late for class (morning, breaks, and lunch)

11. “Parking Lot” Whiteboard/Large tablet and markers
Students and Instructors use to record:
Questions/Concerns
Comments
Ideas
Parking lot issues will be addressed during or after training, as necessary
Parking Lot
What about commercial contracts?
NASA and NSEP CTR?
Demonstrate Supplier risk,
SRS eTool

12. Prerequisite training
Lesson Topics:
Welcome
Administrative Details
Prerequisite Training
Course Description and Structure
Assessments and Activities
Quality Assurance in DCMA

13. Topic 3: Prerequisite Training
Prerequisite Courses
eTools and Applications

14. Prerequisite Courses
ACQ101 “Fundamentals of Systems Acquisition Management,” Defense Acquisition University (DAU)
QUAL100 “Product Assurance Basics,” American Society for Quality (ASQ)

15. eTools and Applications
Confirmed permissions, access to, or login information for the following:
Corrective Action Request (CAR) eTool
Contract Technical Review (CTR) eTool
Delegation eTool
Electronic Data Access (EDA) application
Electronic Data Warehouse (EDW) application
Performance Labor Accounting System (PLAS) eTool
Preaward Survey System (PASS) eTool
Supplier’s Risk System (SRS) eTool
Training Competency Assessment Tool (TCAT) eTool
Wide Area Workflow (WAWF) application, “Admin by view only”

16. Course description and structure
Lesson Topics:
Welcome
Administrative Details
Prerequisite Training
Course Description and Structure
Assessments and Activities
Quality Assurance in DCMA

17. Topic 4: Course Description and Structure
CMQ101 is DCMA-required, Core Course for Quality Assurance Specialist (QAS) (GS-1910) career field
Seven modules containing:
34 Lessons
4 Case Studies
CMQ101
Module 1
Module 2
Module 3
Case Study
Module 4
Case Study
Module 5
Case Study
Module 6
Case Study
Module 7

18. Course Structure - Modules 1 and 2
Module Title and Lessons
Module 1
Quality Assurance and the Defense Contract Management Agency
Lesson 1: Introduction to Government Contract Quality Assurance
Lesson 2: Defense Contract Management Agency Organization
Lesson 3: Quality Assurance Development
Module 2
Policy and Contract Fundamentals
Lesson 1: FAR/DFARS and DCMA Instructions
Lesson 2: Standard Inspection Process
Lesson 3: Higher-Quality Requirements and Supplier Responsibilities
Lesson 4: Commercial Contracts

19. Course Structure - Modules 3 and 4
Module Title and Lessons
Module 3
Contract Review and Assessment
Lesson 1: Quality Assurance Contract Technical Review
Lesson 2: Quality Assurance Post Award Orientation Conference
Lesson 3: Quality Assurance Risk Assessment
Module 4
GCQA Surveillance Planning and Performance
Lesson 1: Product Examination
Lesson 2: Statistical Sampling
Lesson 3: Process Review
Lesson 4: System Audits
Lesson 5: Government Contract Quality Assurance Surveillance Planning

20. Course Structure - Modules 5 and 6
Module Title and Lessons
Module 5
Subcontractors and Delegations
Lesson 1: Prime Control of Purchasing
Lesson 2: Quality Assurance Delegations
Lesson 3: Distributors
Module 6
Analysis, Corrections, and Release
Lesson 1: Calibration Systems
Lesson 2: Corrective Action
Lesson 3: Root Cause Analysis
Lesson 4: Nonconforming Material
Lesson 5: Product Acceptance and Release
Lesson 6: Customer Complaints and Investigations
Lesson 7: Data Collection and Analysis

21. Course Structure - Module 7
Module Title and Lessons
Module 7
Unique Requirements
Lesson 1: Preaward Surveys
Lesson 2: First Article and Production Lot Testing
Lesson 3: Critical Safety Items
Lesson 4: Safety of Flight
Lesson 5: Control of Manufacturing Environment and Foreign Object Debris
Lesson 6: Overhaul, Maintenance, Modification, and Repair
Lesson 7: International Requests for Contract Administration
Services (HOST CAS)
Lesson 8: International Traffic in Arms Regulations and Export Administration Regulations (Export Controls)
Lesson 9: Packaging, Marking, and Unique Identification

22. Daily Schedule Week 1 Week 2 Lunch Breaks Evening work
Monday - Friday: Hours
Week 2
Monday - Thursday: Hours
Friday: Hours
Lunch
~ Hours, depending on schedule
Breaks
At the Instructor’s discretion
Evening work
Minimal

23. Daily Breakdown – Week 1 Monday Tuesday Wednesday Thursday Friday
Course Introduction
Module 1
Lessons 1-3
Posttest
Module 2
Lessons 1-4
Module 3
Lessons 1-2
Lesson 3 (partial)
Lesson 3 (cont.)
Case Study
Module 4
Lesson 1
Lesson 2 (partial)
Lesson 2 (cont.)
Lessons 3-5

24. Daily Breakdown – Week 2 Monday Tuesday Wednesday Thursday Friday
Module 5
Lessons 1-3
Case Study
Posttest
Module 6
Lessons 1-2
Lessons 3-6
Lesson 7
Module 7
Lesson 1
Lessons 2-8
Lesson 9
Course Survey

25. Hyperlinks in the Lessons
Hyperlinks used to access:
Websites
Reference documents
Exercise materials, student handouts, or job aids
Other/Hidden slides within a lesson
Hyperlinks appear as text links or buttons
Sample Text Hyperlink
SAMPLE BUTTON HYPERLINK

26. Student Materials Course is designed to be paperless
Students may print documents, if desired
DCMA-issued laptop computer required
Grouped by Module > Lesson
PowerPoint slides
Case studies and exercises
Student handouts and Job Aids
Websites and other references
Course videos

27. Assessments and Activities
Lesson Topics:
Welcome
Administrative Details
Prerequisite Training
Course Description and Structure
Assessments and Activities
Quality Assurance in DCMA

28. Topic 5: Assessment and Activities
Exercises and activities
Knowledge checks/Review questions are multiple choice and fill-in-the-blank with:
Single answer
Multiple answer
Exercises
Use provided information and
information from current and
previous lessons
Individual and paired
Course survey

29. 80% Module Assessments Posttest presented at the end of each module
Taken individually
“Open book”
Passing score is 80%
Students have one attempt
Question types:
Multiple choice; single answer
Multiple choice; multiple answer
Fill-in-the-blank
80%

30. Case Studies Workplace-type situations requiring resolutions
Each module’s situation(s) builds upon previous module’s situation(s)
Presented at the end of Modules 3 - 6
Students work in pairs
Pertinent information to case study situation(s) provided
Two-to-four situations per case study
Approximately 15 minutes per situation
Students suggest possible resolutions
Resolution(s) presented and reviewed
upon conclusion of time

31. Activity Icons
Individual Activity
Job Aid
Group Activity
Quiz
Video

32. Student Response System
Provided to each student at the beginning of each day
Used to enter student responses to knowledge checks and review questions
Anonymous entries
Displays percentage of each answer, illustrated as a graph

33. Example Question
How many planets revolve around the sun? 10 9 8 7

34. Quality assurance in dcma
Lesson Topics:
Welcome
Administrative Details
Prerequisite Training
Course Description and Structure
Assessments and Activities
Quality Assurance in DCMA

35. Topic 6: Quality Assurance in DCMA
Michael E. Shields, Jr.
Executive Director, DCMA Quality Assurance

36. GCQA Definition
GCQA
Government Contract Quality Assurance (GCQA) is explained in detail throughout the course
Intended to reduce likelihood of risk causes
Establishes a basis of confidence that supplies meet contract quality and technical requirements
Refer to GCQA Surveillance Planning policy

37. DCMA Values Focus Areas Deliver exceptional customer service
Grow and retool the workforce
Improve agency efficiencies
Enhance policies and processes

38. Summary This Course Introduction covered:
Instructor and student introductions
Administrative details
Prerequisite training
Course description and structure
Assessments and activities
Lesson 4: Safety Stock