1. Resource Management Scenario Overview
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Administering Resources
Finding Resources
Staffing Projects
Monitoring Utilization
Scenario
Explorer
Scenario Description
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The Resource Management business scenario is designed to meet the basic needs of a resource manager in a professional services company. Key capabilities include integrated access to data of internal employees and external service contractors, including information on skills and availability, utilization, and information specific to Project and Time and Labor Management. The main focus of the application is on creating an integrated database of resources to enable the resource manager to find the best candidates in terms of suitability and availability, staff projects with resources, and monitor resource utilization.
Scenario/Processes
Business Value
Scenario Flow
Further Information
The following business roles are involved in this scenario:
Resource Manager

2. Resource Management Scenario Overview
Click process chevrons for details
Administering Resources
Finding Resources
Staffing Projects
Monitoring Utilization
Scenario
Explorer
Scenario Description
Legend
Open Legend
Open Legend
Close Legend
The Resource Management business scenario is designed to meet the basic needs of a resource manager in a professional services company. Key capabilities include integrated access to data of internal employees and external service contractors, including information on skills and availability, utilization, and information specific to Project and Time and Labor Management. The main focus of the application is on creating an integrated database of resources to enable the resource manager to find the best candidates in terms of suitability and availability, staff projects with resources, and monitor resource utilization.
Process mainly driven by the user
Process mainly driven by the system
Manual process not supported by the system
Process that communicates with third-party software (mouse-over for details)
Process with relevance to Financials
Related scenario
Info button with more information
Scenario/Processes
Business Value
Scenario Flow
Further Information
The following business roles are involved in this scenario:
Resource Manager
<Role Name>
<Role Name>
<Role Name>

3. Resource Management Process Details: Administering Resources
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Administering Resources
Finding Resources
Staffing Projects
Monitoring Utilization
Create service agent
Administer resource profile i i
Scenario
Explorer
Process Description
Further Information
The Administering Resources business process enables you to administer a resource pool that contains data about employees and external service agents. Resource profiles are kept up-to-date according to the latest availability information and suitability represented by skills and documents, such as appraisals and resumes.
Performed by
Resource Manager
Scenario/Processes
Business Value
In the Work Center
Resource Management
Scenario Flow
Further Information
See also
Resource Search
Resource Profiles Quick Guide

4. Resource Management Process Details: Finding Resources
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Finding Resources
Administering Resources
Staffing Projects
Monitoring Utilization
Receive resource request
Find resources
Communicate most suitable resources i i i
Scenario
Explorer
Process Description
Further Information
The Finding Resources business process enables the resource manager to respond to resource requests by searching for suitable and available resources to staff internal or external projects.
Performed by
Resource Manager
Scenario/Processes
Business Value
In the Work Center
Resource Management
Scenario Flow
Further Information
See also
Update a Resource Profile
Resource Search Quick Guide

5. Resource Management Process Details: Staffing Projects
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Staffing Projects
Administering Resources
Finding Resources
Monitoring Utilization
Assign to project and quantify commitment
Manage resource commitments i i
Scenario
Explorer
Process Description
Further Information
The Staffing Projects business process enables the resource or project manager to assign suitable resources to projects and maintain an initial capacity commitment for the selected resource.
The employee adjusts the initial commitments in his/her availability calendar according to actual workloads and other project commitments, for example. The resource or project manager can also perform these adjustments on behalf of the resource.
Performed by
Resource Manager
Scenario/Processes
Business Value
In the Work Center
Resource Management
Scenario Flow
Further Information
See also
Maintaining Projects - Team and Staffing

6. Resource Management Process Details: Monitoring Utilization
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Monitoring Utilization
Administering Resources
Finding Resources
Staffing Projects
Analyze resource utilization
Balance resource utilization
Notify senior management to initiate strategic measures i i i
Scenario
Explorer
Process Description
Further Information
The Monitoring Utilization business process enables the resource manager to monitor the current and forecasted utilization of resources and identify peaks and troughs in utilization. Utilization imbalances can be handled in the short term by distributing work more evenly between resources or by informing management. Senior managers can then decide, for example, to increase/decrease the current workforce or boost demand through appropriate sales and marketing initiatives.
Performed by
Resource Manager
Scenario/Processes
Business Value
In the Work Center
Resource Management
Scenario Flow
Further Information
See also
Forecasted Utilization
Actual Utilization

7. Resource Management Business Value
Search
Staff
Monitor
Manage Resource Pool (External and Internal)
Add Service Agents
Maintain Resource Profile
(Skills and Availability)
Find Resources by Suitability
Respond to Capacity
Issues
Find Resources by Availability
Staff Internal Projects
Staff Customer Projects
Monitor and Balance Capacity Issues
Scenario
Explorer
Overview
Key Benefits
Enables the resource manager to manage operative and daily project-related business activities.
Is integrated with Time and Labor Management to record time against projects and to determine project availability (absence data).
Provides a comprehensive and structured view of the availability and experience all resources
Works with pragmatic concept of “earliest availability“
Availability calendar allowing initial resource allocation and later actualization of commitment data
Offers simple and rapid resource search functions
Advanced search for sophisticated searches
Activity tracking is fully integrated within keyword-based resource search
For midsize companies in professional services industries, this process provides the ability to find and assign resources that have the right skills and are available at the right time for project staffing.
You can improve resource efficiency and increase utilization by finding the best internal and external candidates in terms of suitability and availability.
SAP Business ByDesign helps to efficiently manage and staff internal and external projects through pool management using parameter-driven searches.
Scenario/Processes
Business Value
Scenario Flow
Further Information

8. Resource Management Scenario Flow
Administering Resources
Finding Resources
Staffing Projects
Monitoring Utilization
Project Management
Workforce Administration & Authorization
Project Management
Time and Labor Management
Scenario
Explorer
Scenario/Processes
Business Value
Scenario Flow
Legend
Work center in which process is performed
Further Information
Process mainly driven by the user
Work center
Related scenarios
Business
document flow

9. Resource Management Further Information
Scenario
Explorer
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