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HRCC Meeting Ufirst May 23, 2017
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May Meeting Objectives
Review talent selection update and upcoming decision Demonstrate Qualtrics application tool Review Professional Development Event Discuss upcoming engagement and what you should be doing now Conduct Workday kick-off
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Talent update
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Information Fair Recap Thank you for attending!
275+ Registered for 1:1 Talent Transition Coaching Sessions (168 spots in total with 9 coaches) Attendees What motivates you as an HR Professional? What excites you most about future-state HR?
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Talent Selection Update Hiring Timelines
May June through July Sept through Oct Non-Competitive Internally Competitive (Wave 1) Internally Competitive (Wave 2) June 1 –June 7: Post jobs and candidates submit applications June 8 – 12: Schedule interviews June 13 – June 30: Hold interviews July 5 – 14: Review and decide offers July 17 – 28: Socialize offers with key stakeholders and make verbal offers July 31: Send offer letters to candidates By August 4: Candidates accept offer By May 11: Communication to managers of candidates for non-competitive positions May 12: Communication of non-competitive and internally competitive positions to HR Community May 15 – May 26: Communications with candidates for non-competitive positions By June 2: Candidates for non-competitive positions accept offer Sept 11 – 15: Post jobs and candidates submit applications Sept 18 – 22: Schedule interviews Sept 25 – Oct 6: Hold interviews Oct 9 – 13: Review and decide offers Oct 16 – 27: Socialize offers with key stakeholders and make verbal offers Oct 30: Send offer letters to candidates By Nov 3: Candidates accept offer Priority Postings Target is to identify the individuals filling future-state HR roles by November 2017 May 10: Post additional priority postings
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Employing organization
Upcoming Decision Employing organization Executive Sponsors have agreed (pending final approval) to the recommendation that all future-state HR employees are employees of the University, Agency 207. Goal is to create and reinforce consistency in policies, systems and processes for the future-state HR employees and create a single team of HR professionals delivering excellent service. All impacted employees who are not currently employees of the University, Agency 207, will receive a personalized benefits comparison and summary explaining personal impacts of the transition. Opportunities will be available to meet, individually, with a benefits counselor and representatives from the retirement vendors.
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Qualtrics application review
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Qualtrics Application Review Overview
Begin to apply for future-state HR positions starting on June 1 for Wave 1 internally competitive positions through the Qualtrics application tool. Link to Qualtrics will be provided on June 1st in an communication as well as provided on the Ufirst website How can I access Qualtrics? If you have completed your application worksheet, it will take approximately 15 to 20 minutes to complete How long does it take to complete? Contact Information Selected Positions Employment History, Education, and Professional Certifications (Application Worksheet) What information is required?
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Qualtrics Application Review Demo
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Professional development event
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Talent Selection Preparation HR Professional Development Event
Purpose: Date/Time Serves as an application and interview preparation session as well as an additional opportunity to ask questions on the talent selection process Option 1: 11:00 am – 1:35 pm Option 2: 12:30 – 3:15 pm Topics: 30 May Tips to prepare for an interview Practice interviews Application and Qualtrics tool review Information about future-state HR services, organization structure, and position descriptions Location Agenda: Newcomb Hall Presentation and Working Session on Interviewing Basics Practice Interviews – RSVPs required Open House Professional Development Table (Qualtrics tool, Application Review) Talent Selection Process Information Table Service, Impact and Talent COE / Career Planning Tables FEAP Audience HR Impacted Employees (Wave 1 applicants)* *May Professional Development Event is targeted for Wave 1 applicants. A separate event will be scheduled for Wave 2 applicants in the coming months.
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Engagement look-ahead
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Key Events and Communications Talent Selection Preparation
May 12 Positions by Category and Timeline Talent Selection FAQs Talent Selection Support Materials (Recording, Handout, Material) Career Planning Toolkit Application Worksheet May 3 Announcing Market Ranges May 10 Announce Priority Posting Positions May 31 Reminder of upcoming Wave 1 posting date Review talent selection process and details June 1 Announce Wave 1 posting June 5 Reminder of Wave 1 closing May 2 New HR Hires and Search Update May 5 Announce Priority Posting Positions By May 26 Feedback Survey May 2017 Jun 2017 Week of 5/1 Week of 5/8 Week of 5/15 Week of 5/22 Week of 5/29 Week of 6/5 FutureFirst Newsletter Ufirst Website Leadership Message
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To prepare for the future of HR
What you can do... To prepare for the future of HR Stay Informed Review the Ufirst website regularly ( ) – specifically the Talent Selection Process Resources and Career Planning Toolkit Sign up for and read Ufirst Newsletter – Future First and take the upcoming HRCC survey Ask Questions Talk to your manager Send your questions to the Ufirst inbox: Prepare for Application Process Read the talent selection preparation guide and print a helpful checklist Fill out the application worksheet so you are ready to apply when wave 1 positions are posted on June 1 Sign up for a Talent Transition Coaching Session RSVP and attend the Ufirst Professional Development Fair on May 30
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Ufirst HR Community : Workday Kickoff Event
May 23, 2017
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Workday Kick-Off Agenda
Agenda Topics Presenters Duration Project Overview Sean Jackson 15 minutes Workday Selection & Implementation Overview Teresa Wimmer 30 minutes What to Expect Workday Overview Demonstration Amanda Easton Announce Workday Give Aways Kathleen Aliff 5 mins
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Ufirst Strategy Objectives
The Ufirst Mission: The University of Virginia is transforming the way we serve our mission by putting you first. The Academic Division and Health System are joining forces. We aim to create a consistent and exceptional work experience for every UVA colleague, one that is commensurate with our reputation of excellence. The Ufirst Strategic Objectives: Exceptional employment experience Recruiting, hiring, and onboarding experience consistent with the reputation of UVA Improved satisfaction through seamless, consistent, high-quality HR services and experiences Real-time reporting, analytics and people insights to inform decisions Proactive support and engagement from HR business partners User friendly systems and the ability to use your smart devices
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Project Team Structure for Implementation
Talent Transition Do the work to fill future-state roles with qualified candidates via a straightforward, easy-to-understand process that leaves those who experience it feeling respected. Michael Latsko Unit-Based Transition Prepare schools/units for the stand up of HR services as designed in future-state. Assess current operations and determine gaps and how to address them. Melissa Frederick HR Quality & Analytics Monitor and share information regarding operational effectiveness. Develop and implement projects targeted at improving performance. Bryan Garey Technology & Process Provide technology capabilities and process structure to efficiently and effectively enable the HR function to provide quality service to its customers. Teresa Wimmer
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Project Team Structure for Implementation
Payroll Guide the development, stand-up, and execution oversight of the future customer-focused and lean ONE Payroll Services Delivery team serving the needs of the Academic and Health System organizations. Robert Gerbin Training Provide comprehensive and intuitive training resources customized to the needs of each unique user group. Deliver skills and knowledge that significantly increase participants’ on-the-job productivity, thereby enhancing their contributions to the goals of the organization. Richard Covington Change & Communications Drive the organizational change of, and communications to, key stakeholder groups, HR professionals, and the UVA community. Generate a consistent message that results in a positive, action-oriented response from the community to all aspects of the project. Julie Bird TMO Set day-to-day direction and provide financial oversight for overall program. Provide initial approval on key decisions and recommendations. Monitor overall milestones and key risks. Marianne Daughtrey & Chris Karls
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Ufirst Partners for Success
“We aim to provide the highest quality HR services to advance the University’s mission of world-class teaching, research, patient care, and public service.” Partners for Success: Solution Partner Implementation Partner Transformation Partner
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The Workday Implementation
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Workday Key Terminology
As the University moves to the cloud, we will have to adapt to new terminology. Workday UVA subscribes to Workday Configured for UVA UVA accesses it via Internet One version of software for all entities “Tenant” An instance of Workday AMU Tenant Alma Mater University (AMU) Workday demo environment Foundation Tenant (P0) Sub-set of UVA data Used as initial demo and in design session walk-throughs Configuration Tenant (P1) Our first comprehensive build “The Initial Prototype” Workday Updates 2x per year Currently on Workday 28 Workday 29: Fall 2017 Business Process A set of tasks that team members initiate, act upon and complete in order to accomplish a desired business objective For additional Technology terminology, visit our Ufirst Project website:
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Importance of Security
Securing Our Data is #1 Priority! Security is everyone’s responsibility Do not send s with sensitive information Lock your computer/workstation/desk when you step away Secure confidential information – never leave your desktop/laptop unattended Use the sFTP for exchanging data UVA faculty, staff and team members will use a two step single sign-on log-in with NetBadge credentials and Duo or other two factor authentication
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Why UVA Chose Workday Unified technology across the University to access data, such as one employee record with multiple jobs Consistent workflows across the University with flexibility to accommodate critical, unique, school / unit requirements Real-time data, dashboards, and analytics enabled by a leading, cloud technology across modules with Higher Education inspired innovation Segregated security by entity and position and robust reporting for improved auditability
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Higher Education Leveraging Workday’s Value
Workday allows us to leverage a network of peer institutions 100+ Education & Government Customers
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Healthcare Leveraging Workday’s Value
Workday allows us to leverage a network of peer institutions And many more…
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UVA’s Human Resource Technology
Current State Future State UPG Discoverer Academic Medical Center GLOBAL AT THE CORE TECHNOLOGY FOUNDATION SINGLE CODE LINE MOBILE COLLABORATION ACTIONABLE ANALYTICS DESIGNED FOR THE WAY YOU WORK IN-MEMORY OBJECTS SECURITY BUSINESS PROCESS FRAMEWORK INTEGRATION CLOUD REPORTING & ANALYTICS CONSUMER UI PLANNING LEARNING RECRUITING ONBOARDING BENEFITS COMPENSATION PERFORMANCE TALENT PAYROLL SUCCESSION ABSENCE TIME TRACKING INSIGHTS BUILT FOR THE ENTERPRISE DELIVERED IN THE CLOUD *Workday will also replace certain CCAS custom applications and department spreadsheets The University will transition from 70+ disparate systems to far fewer systems with Workday as the leading cloud technology at the center.
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Ufirst HR Technology Guiding Principles
Standardize processes where ever possible Design for the future, not for the present Be efficient by eliminating waste & reduce administrative burden (e.g. 7 levels of approval) If the process can be done in Workday, it should Adopt leading practices among higher education and healthcare institutions using Workday Ask WHY to determine how we will provide HR services in the future “Design the system for ONE university”
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Operational Readiness
Workday Methodology We will implement Workday using an agile methodology to continuously improve and immerse members of the community in the implementation process. Plan Architect Config & Prototype Test Deploy Project Start-up Customer Training Project Planning Initiated Foundation Tenant Build Architect Workshops Architect Documents Test Preparation (for Configure & Prototype) Finalized Project Planning Documents Configuration Tenant Build Customer Preview & Feedback Sessions Configuration Unit Test Reports Build & Unit Test Integrations Build & Unit Test End User Training Plan Test Preparation End to End Tenant Build End to End Testing Parallel Testing Build User Acceptance Testing Payroll: Parallel Testing Regression Testing Performance Testing Cutover Plan End User Testing Materials End User Training Gold Pre-Production Tenant Build Go-Live Post Production Data Conversion Production Support Stage Sign-Off Delivery Assurance Project Management Operational Readiness
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Ufirst Workday Implementation Timeline
Architect Testing Plan Config & Prototype Deploy Receive continuous feedback from stakeholders 2017 2018 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Finalize Foundation Tenant Build 3/10/2017 Finalize Configuration Tenant Build 7/2017 Finalize End to End Tenant Build 11/2017 Finalize Parallel Tenant Build 3/2018 Workday Go-Live 7/1/2018 HR Community Workday Event 5/23/2017 Workday Preview & Feedback Sessions 8/2017 Workday Preview & Feedback Sessions 12/2017 Workday Preview & Feedback Sessions 4/2018
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Workday Implementation: What to Expect
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What to Expect for the Workday Implementation
The following Ufirst workstreams* will coordinate to ensure successful deployment… Process The Process team will consult the proper SMRs to validate future state workflows and business processes, both inside and outside of Workday Technology The Technology team will work with SMRs across the University to ensure proper configuration of Workday Change Management Change Management will capture and communicate critical operational impacts to stakeholders during the University’s transition to the future state Training Technology, Process, and Change Management will inform the content and delivery of training, ensuring that all proper groups are educated on how to operate in the future state …while simultaneously developing the strategy for: HR Quality & Analytics Unit-Based Transition Talent Transition TMO *Payroll will be an input into the above workstreams
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Future State HR Process Design Methodology
Detailed future state HR process documentations (Detailed mapping of process steps, Workday enablement and integrations, and role clarity) ITERATIVE DESIGN Draft initial process maps, based on known inputs Work with Value Stream Leads and Technology team to continue gather requirements and refine process design Documenting decisions from design sessions REVIEW WITH KEY STAKEHOLDERS Engage Value Stream Leads and SMRs to review future state design Engage with the Learning Lab to ensure processes meet functional requirements and align with leading practices Engage the S3 members and VOC community to communicate future state process improvements TRANSITION TO TRAINING AND CHANGE MANAGEMENT Create Process Playbook to transition to the training team to ensure future state process owner readiness post deployment
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Configuration Tenant Preview & Feedback Sessions:
Configuration Tenant Build: Workday Preview & Feedback Sessions Overview The Workday Preview & Feedback Sessions are an opportunity to engage the UVA HR Community in order to validate the decisions* of the iterative configuration and business process design during the implementation process. Upcoming Workday Preview & Feedback Sessions Core HCM Participants: SMRs identified by the Functional Lead Estimated Duration: 3 hours Performance Management Participants: SMRs identified by the Functional Lead Estimated Duration: 1 hour *Note: The Configuration Tenant decisions will be based on the requirements gathered from the HR Community during the design/process sessions over the last few months. Recruiting Participants: SMRs identified by the Functional Lead Estimated Duration: 1 hour Compensation Participants: SMRs identified by the Functional Lead Estimated Duration: 1 hour Configuration Tenant Preview & Feedback Sessions: August & September 2017 We will gather feedback during the sessions via a survey tool.
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Configuration Tenant Build: Workday Preview & Feedback Session Scope
In addition to the processes below, the Preview & Feedback sessions will review basic Workday security roles associated with each of the processes Core HCM Validation of Job Families Validation of Data Harmonization Decisions Employee Self Service Change benefit elections for open enrollment Change benefits for life event Complete federal withholding elections Complete state withholding elections Complete payment election enrollment event Enter time Request time off Manager Self Service Set up a delegate Recruiting Post job Complete job application Review candidate Screen candidate Assess candidate Conduct reference check Prepare for hire Extend offer Conduct background check Performance Management Complete a performance evaluation Manage goals Manage performance rating Compensation Request compensation change Request one-time payment
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Change Management Framework Overview
As UVA transforms the way it serves its mission by establishing a customer-centric HR function, a holistic and structured approach to organizational change management is critical to the success of this large-scale and complex initiative. Align Engage Equip Why is this important? Increased adoption Accelerated organizational results Sustained benefits of the change Discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes (Prosci definition). What is Change Management?
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Ufirst Training High-level Approach
Role- and Function-based Curricula Training will be tailored for each role (e.g., employee, manager, HR) and contextualized for each functional area (e.g., talent recruitment, HRBP) Each role/function will receive in an integrated curriculum including self- study/web-based tools, informal “train the trainer” sessions, instructor-led classes, and reference materials Web-based resources will provide foundational knowledge about Workday functionality and future-state service delivery and processes needed for higher- level training End-users will be able to access intuitive, just-in-time resources to reinforce learning and ensure successful application of business processes Self-paced Tools Live, Instructor-led Training Scenario-based live trainings will integrate functional area-specific processes, service delivery best practices and technical Workday knowledge Live trainings will be offered to HR professionals and front-line managers Executives training will primarily focus on analytics, dashboards and reporting Open work sessions – bring your real-life questions and get support “Train the Trainer” Program “Train the Trainer” program will expand reach of in-person learning opportunities through informal sessions at the local level, potentially utilizing change champions
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May Meeting Objectives
Conduct Workday kick-off Review talent selection process and timeline Demonstrate Qualtrics application tool Review Professional Development Event Discuss upcoming engagement and what you should be doing now
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