1. Session code: < SSM11 > ROI on OPE e-Commerce and NAV at Sunrise Identity
Bob Stahr, Director ITS Sunrise Identity Greg Williams, NAV Practice Manager, Western Computer

2. agenda Should I build or Buy my e-Comm intergration?
Sunrise Identity has run e-Commerce sites for it’s clients for over 10 years. Over 8 years integrated with NAV (3, 4 and now 2013R2)
We want to share the lessons learned to help you evaluate what scenarios you may want to consider for integrating an e-Commerce site with your NAV ERP system

3. Your presenters Greg Williams NAV Practice Manager Western Computer
Bob Stahr
Director, ITS, Sunrise Identity LLC
NAVUG Member for 5 years

4. Should I build or Buy my integration?
Have internal development expertise
Depend on external partners for development
Your e-commerce platform is industry specific or does not already have NAV integration?
Does the e-commerce platform have NAV integration?
You have simple integration requirements
You have complex business logic required in both NAV and E-commerce

5. Should I build or Buy my integration?
Integrated Options
Connected Options
NAV to Net
M-Connect (Magento)
DynamicWeb
I-95 Dev (Magento)
Sana Commerce
K-Ecommerce

6. Video

7. Sunrise Identity: Introduction
We are experts at enhancing your brand creatively and responsibly
• Marketing and promotional merchandise agency
• Provide full suite of solutions to wide range of clients
• Bellevue, Washington, headquarters - Staff ~ 100
• Established in 1976, closely held privately owned company
• Dozens of business-to-business (B2B) e-commerce sites powering Sunrise Identity Programs for 12+ years like…

8. Evolution of E-comm at Sunrise
10/3/2017 4:53 AM
Evolution of E-comm at Sunrise
Sunrise Identity’s story
sites, 12 versions of code, 4 completely different platforms.
Hosted in our office, behind a T-1 on physical servers. 
Orders imported via data transformation to EDI and EDI into NAV  
2009 Sites all migrated to a single platform. Implemented ChargeLogic 
2010 Transitioned all sites to ASP.net StoreFront platform
JAN 2014 Re-Implemented to NAV2013  Then R2 April2014 
April 2015 Re-Implemented our Custom Division (JOBS)
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. Client Websites: StarbucksCoffeegear.com
Site updated and re-launched with new corporate logo March 2011
Internal site for partners only (employees)
Integrated with Starbucks Corporate Local Directory Access Protocol (LDAP) service for employee login (150,000+ employees)
Customer LEVELS (product availability for partner vs licensed store staff.
Gift Certificates

10. Client Websites: StarbucksCoffeegear.com
Product Detail Page can show many photos per product
Product color selection can display the specific product color
If a given size/color (variant) of a product is out of stock, user can request to be notified when back in stock.

11. Client Websites: T-Mobile Allocation Engine
T-Mobile Uniforms Program with Allocation Engine Site is integrated with T-Mobile Employee Data
Store managers update employee data and are granted allocations per employee
Name Badges
Review process to QA data entry
Managers can specify “I Speak ______” language(s) for each employee

12. Object Integration High Level
10/3/2017 4:53 AM
Object Integration High Level
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Every New website is like a new Start up Business
10/3/2017 4:53 AM
Every New website is like a new Start up Business
We have developed MANY configuration options all driven by specific client business requirements
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. NAV 4 Model (Before NAV Webservices Existed)
10/3/2017 4:53 AM
NAV 4 Model (Before NAV Webservices Existed)
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. 10/3/2017 4:53 AM
NAV 7 Model V1
Since FORMS have now become PAGES and PAGES can have WebService published from them, we started creating WebService for each…
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. NAV 7 Model V1
10/3/2017 4:53 AM
Since FORMS have now become PAGES and PAGES can have WebService published from them we started creating WebService for each…
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. 10/3/2017 4:53 AM
NAV 7 Model V2
As we worked more with XML data ports we found them to be better suited for batch processing
The XML formatting of the input document format was much cleaner than the old text format
Almost all integrations have a hierarchical structure and are transformed to XML in biztalk or are provided as xml
Webservices are linked to just one page, but we found we build a “universal dynamic data port” for all of our integrations
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. 10/3/2017 4:53 AM
NAV 7 Model V2
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Questions To ask #1 How will sales tax be calculated?
Will it match NAV?
How will freight be calculated?
What about dimensions of cartons?
Do I need to calculate handling separate from freight?
International? Duties/tax estimates?
Will I sell and redeem Gift Certificates?
What will the process be for RMAs? (Returns)

20. Questions To ask #2
Will Customers on Web be inserted as customers in NAV (or contacts)
Credit Cards and PCI?
How will I meet PCI requirements? (Tokenization)
Will customers be enabled to save Credit Card details in their web account? (Important for mobile, Auth.net CIM)
How will inventory in NAV affect inventory at website(s)?
Safety Stock, splitting stock between websites?
How will manual orders in NAV effect stock availability on website?
Will I handle back orders? Notification of back in stock?

21. Your Questions…
Q&A

22. Contact info
Bob Stahr, Sunrise Identity –
Greg Williams, Western Computer

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