1. Smart Meter Future Rollout Plans by TNB

2. Smart Grid World-wide Drivers
Existing business model imposes multitude of challenges towards sustainability
Higher customer demand
Require significant technologies and equipment to meet customer demand
High dependency on fossil fuels (more than 90% from gas and coal)
Reliance on 100% imported coal - issue on energy security
Increasing cost of supply
Rationalizing energy subsidies and recovery of higher cost of supply
Reduction of CO2 emission & low carbon economy
Commitment to reduce up to 40% in emission intensity of GDP in year 2020 compared to 2005 levels
Increasing pressure on energy security
Availability and reliability of energy resources
The utilities face multitude of challenges towards sustainability by using existing business model or conventional grid.
We live in a world where energy is at the epicentre of modernisation, urbanisation and transformation of the society. Energy, in particular electricity, has become a necessity and enabler in the fabric of our society, insinuating worrying scenario on energy sustainability.
This condition has tremendously shaped the Electricity Supply Industry (ESI) whose threat towards sustainable energy scenario is real; growth of customer demand, the escalating costs of energy, depleting resources, and climate change are global issues to be dealt with urgency by all.
The energy industry is now at the point of transition to a new era where clean energy will be at a premium, networks need to be flexible to incorporate customers’ demand for greater insight and control over their own consumption and new low-carbon technologies.
With the depleting energy resources globally, conventional energy resources will be at a premium. Current rate of fossil fuel usage may lead to larger energy crisis in the future if it is not properly addressed. In addition, it worsens global concerns on climate change and CO2 emission related to fossil fuel consumption for electricity generation.
To make the matter worse, the customers are demanding for higher reliability and security of the network. Inevitably, the utilities need to search for an intelligent electricity system that can handle these challenges in a sustainable, reliable and economic way

3. Smart Meter will provides value-add service offerings to customers
On-time/prompt & accurate billing
Consumption’s history & billing notifications
Customers’ electricity consumption information (monthly comparison)
Customers’ energy/consumption management system (Energy Budget)
Load profile info (planning, theft analysis & energy losses analysis)
Smart Apps
Automatic & remote meter reading (RMR)
Load profile (Electricity consumption information)
Smart Comms
Outage management
Planned outage and restoration notification to customers.
Unplanned outage detection (last gasp)
Unplanned outage notification to customers
Smart channel
Smart payment system
Prepaid option for individual customers
Connect and disconnect
Notifications to customers (prior to disconnection)
7.8
Time of Use (ToU) Billing
New billing program introduced (ToU, Load Profile Billing)
ToU conservation program
Demand reduction program
Demand response
Control of energy through smart applications and smart plug
Customer Home Energy Portal
Customer Smart Apps
Smart Meter SMS Services
Smart Data
Data management system
Quality of supply (voltage quality) monitoring
Voltage quality monitoring and management for supply/service improvement
Smart Future
Electric vehicle (EV) and Photovoltaic (PV) metering
Smart metering for PV system for FiT billing (import–export,net metering and analysis on web portal)
Future EV smart grid integration – smart metering for Vehicle to Grid

4. Load profile (Electricity consumption information
Smart Meter Mobil/Smart Apps, Web Portal and SMS Services will be the key delivery tools for customer benefits
Load profile (Electricity consumption information
Automatic & remote meter reading (RMR)
Billing Notifications 1
Customers’ energy/consumption management system (Energy Budget) 5
Load Profile info 4 3
Customers’ electricity consumption information (monthly comparison) 2
Consumption’s history
Outage Management & Notification
Smart Payment System
Unplanned outage detection (last gasp) &
Unplanned outage notification to customers
Prepaid option for individual customers 9
Planned outage and restoration notification to customers
7&8 6

5. Connect Disconnect Notification Photovoltaic (PV) metering
Demand Response 3
Smart Channels
Push messaging methodologies will be used when relaying
important information to customers
Connect Disconnect Notification
Time Of Use Billing
ToU conservation program 12
Notifications to customers (prior to disconnection)
New billing program introduced 10 11
Photovoltaic (PV) metering
Electric vehicle (EV 19
Future EV smart grid integration – smart metering for Vehicle to Grid
Smart metering for PV system for FiT billing 20

6. Demand Response 3
Smart Channels
Smart Meter brings more benefits potential to customers as the Smart Apps will be introduced with more and more services
Customer Smart Apps
Smart Meter SMS Services
Smart Meter SMS Services 17
Customer Smart Apps 16
Demand Response
Customer Home Energy Portal
Control of energy through smart applications and smart plug
This is a message from TNB. During the Tuesday, 8 December 15, Energy Savings Day, you earned RM for reducing your energy use.
Demand reduction program 13 15 14
Customer Home Energy Portal

7. Smart Meter Web Portal
Live Demo

8. Electric Costs
This Month
Last Month

9. Electric Costs – Half Hourly

10. Electric Usage
This Month
Last Month

11. Electric Usage – Half Hourly

12. Environmental Impact
This Month
Last Month

13. AMI Pilot Project System Design and Services
Metering, Communications & MDMS
IT Infrastructure & Integration
AMI Services
GPRS
Automated Billing
Load Profile
Non-technical loss detection
Supply Automation
Web Portal
Smart Billing
TOU Pricing
Outage Notification
DR/DSM
ESB(Enterprise Service Bus)
ZigBee
eCIBS
(Billing Sys)
Meter Data Management System
New Billing
System
Head-end
TNB WAN
Shutdown Notice
Management
CMC
ZigBee
RF Mesh
/ SMS
system
Web
Portal
SAP PI
Head-end
eServices
ZigBee
PLC
Existing Systems
New Systems
Data concentrator/Gateway