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Panasonic HTS32
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All-in-One Package Platform for Your Business
HTS32 - Overview The KX-HTS32 is a Compact Hybrid IP-PBX which supports a max of 8 trunks/24 (12IP)extensions. It works flexibly in both IP and Legacy configuration Built-in capacity covers all ‘basic’ needs. Key Concepts Hybrid IP-PBX KX-HTS32 SIP Trunk Ready (IP Embedded System) No activation key needed/ Built-in Router SLT Smartphone as Extension - Built-in Wireless LAN Access Point - Smartphone with software phone functionality works as a PBX extension SIP Trunk IP Phone PSTN Smartphone Cost Performance, Easy Handling Focus on commonly used basic functions Easy installation and operation All-in-One Package Platform for Your Business BUILT-IN EASY HANDLING Caller ID Interface DISA (Automatic Call Routing) Auto Attendant/Voice Mail Router and Wireless LAN Access Point SIP Trunks/ IP Extensions (6 trunks/12 extensions) Analogue Trunks/Extensions (4/8 built-in, 8/24 w option) Meet-me Conferencing Function* Plug and Play Web Based Programming Wireless Connection through built-in Wireless LAN Quick Setup mode is available 2 *Meet-me Conferencing function for SLT will be available from KX-HTS824 ver.1.5.
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System Capacity and Terminals
The KX-HTS32 has both PSTN/SIP for trunks and single line telephone and SIP terminals for extensions. A full line-up of terminals including video phones All-in-One Package Platform (IP/Legacy/Wireless LAN/Video/Voice Mail/SLT) Hybrid IP-PBX KX-HTS32 FAX SLT PSTN SIP Trunk KX-HDV430 KX-HDV330 KX-HDV230 KX-HDV130 KX-NTV160 KX-NTV150 PC Smartphone Dect TGP600 Internet Type Preinstalled Maximum Maximum Trunk Total Number of Trunks 8 (6 if G.729a) SIP 6 (G.711), 4 (G.729a) Analogue 4 8 Maximum Terminal Equipment Extensions 20 24 12 DISA (ch) Built-in VM (ch) Doorphone (Analogue) 2 Door Opener (Analogue) Options LCOT4 KX-HT82480 SLC8 KX-HT82470 DPH2 KX-HT82460 Battery Cable KX-A277
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Basic Main Unit Capacity
The KX-HTS824 supports 6 SIP trunks and 12 SIP extensions without additional devices or activation keys. Analogue capacity of 4 trunks and 8 extensions is built-in, which can be maximized to 8 trunks and 24 extensions with optional cards. Initial costs can be saved by using built-in hardware. Built-in hardware Analogue CO 4-port with caller ID & SLT 8-port with caller ID 3-jack RJ45 for 2 KX-HDV phones (or LAN Switch) and WAN 4-ch DISA & Voice Mail with voice guidance (Recording time: 120 min) Battery back up port (for KX-A227) System Capacity Diagram SIP Trunk (G.711) 6 5 4 3 2 1 Analogue CO (DTMF / Pulse) 7 8 SIP Trunk (G.729a) 4 3 2 1 Analogue CO (DTMF / Pulse) 5 8 KX-HDV/NTV phone 12 11 10 9 8 … 2 1 SIP software phone Media5 (Smartphone) Bria (Windows PC / Smartphone) Analogue SLT (DTMF) 13 14 15 16 22 23 24 * Official third-party support is only available for Media5 and Bria devices. Factory Built-in Hardware KX-HTS824 Initial configuration 8-SLT + 4-CO + 3 RJ45 (Factory Built-in) for Optional 8-SLT for Optional CO or Door Optional Cards (Only 3 Type) Model Symbol Specification Max KX-HT82470 SLC8 8-port for SLT with caller ID 2 card KX-HT82460 DPH2 2-port for door phone with door opener 1 card KX-HT82480 LCOT4 4-port for Analogue CO with caller ID KX-HTS824 Optional configuration 8-SLT + 4-CO + 3 RJ45 (Factory Built-in) KX-HT82470 KX-HT82480 KX-HT82460 Expanded Options Door phone = KX-T30865 / KX-T7765
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HTS824 System Diagram
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PC (client) -IP Software Phones
System Connection Diagram A SIP trunk and Wireless LAN can be used without an activation key or an additional router. The built-in Media Relay Gateway allows for a smartphone with software phone functionality to be used as a PBX extension without a VPN. SIP Software Phone (Smartphone) Branch Office/SOHO KX-HDV Series PC (client) -IP Software Phones Head Office LAN USB Memory KX-HDV Series Doorphone/ Door opener SLT/ FAX 3rd Party SIP Phone Hybrid IP-PBX KX-HTS824 Media Relay Gateway IP Network WAN PC Cellular Network PC (client) -SIP Software Phones Wireless LAN Remote Maintenance PC Video Doorphone KX-NTV160 SIP Software Phone (Smartphone) PC (client) -IP Software Phones SIP Trunk/ PSTN 3rd Party Smartphone (SIP Software Phone) SIP Communication IP Camera KX-NTV150 Analogue Line
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Improved Work Efficiency
Why the KX-HTS32 ? The KX-HTS32 provides functions required for SOHO businesses seeking low-cost solutions by providing an optimal communication environment and enabling the utilization of existing resources. Cost Saving • IP/Legacy Flexible Hybrid System • Built-in DISA • SIP Trunk with SIP Carrier • As a SIP Trunk Adapter with Old PBXs • Built-in Wireless LAN Hybrid IP-PBX KX-HTS32 Improved Work Efficiency Easy Maintenance • Remote IP Extension • Paging • Built-in Voice Mail Notification • Video Communication • Simple Monitoring System • Very Easy Installation (Plug and Play) • Simplified Maintenance
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SIP Trunk with SIP Carrier
The SIP trunk with SIP carrier can be used without an additional device or an activation key. This enables cost reduction by access routes through SIP carriers. Telephone Company (03) SIP Carrier (050) Internet KX-HTS32 SIP Trunk DDI xx Office The SIP trunk with SIP carrier is useful reducing operating costs. The KX-HTS supports 200 DDI numbers for one or two SIP carriers. The extension can be called directly by DDI without an operator. When service providers have a cost effective SIP trunk service, you can reduce the initial cost by connecting the KX-HTS32 with an SIP trunk and use entry terminals like single line telephones. KX-HTS32 104 … 124 SIP Trunk Recommended for: SOHO offices with small overseas branches. Companies in a country that has cost effective SIP trunk services through service providers.
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IP/Legacy Flexible Hybrid System
The KX-HTS32 enables you to combine both IP and legacy trunks according to your needs and to construct systems that are both flexible and cost effective. SIP Trunk Office KX-HTS32 PSTN Features and Benefits Provides a hybrid system that combines both legacy and IP lines to further reduce costs. No need to buy additional devices or an activation key for SIP capacity. Recommended for: Companies using an IP/PSTN network system. About IP usage, the KX-HTS32 applies the following general standards of network functions to achieve the appropriate secure network conditions. Firewall* : ・Packet Filtering (MAC address, port numbers and protocols) ・Basic DoS Attack Prevention Stateful Packet Inspection (SPI) ・DMZ host *For more details on the network function, please refer to the manual.
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Built-in DISA Transfer callers automatically to their chosen destination without an operator. 4ch DISA and Voice Mail with voice guidance (Recording time: 120min) are built-in to the HTS main unit. 3 2 1 (Sales) (Operator) (Technical Support) (Planning) For The USA, Dial 1 For Europe, Dial 2 For Asia, Dial 3 For The UK, Dial 1 For France, Dial 2 For Germany, Dial 3 (USA) (Europe) (Asia) (UK) (France) (Germany) KX-HTS32 Thank you for calling Panasonic For an operator, Dial 0. For sales, Dial 1. For technical support, Dial 2. Customer Features and Benefits Built-in attendant facilities provide improved customer service and improved flexibility for call handling at no extra cost. Human resources currently used for high volume call handling can be used elsewhere. No need to buy additional devices or an activation key. Recommended for: Companies with several departments. Companies with specific call routing priorities - direct calls to most the appropriate or most qualified individuals in the company.
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HTS as an IP Router The KX-HTS32 can work as an adapter for SIP trunks. As SIP Trunk Adapter Existing PBX As SIP Trunk Adapter KX-HTS824 CO port PSTN SLT port SIP Trunk Features and Benefits Adopting IP trunks to your existing systems allows you to reuse existing resources when adopting the system. Recommended for: Companies looking to start using SIP trunk services.
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Built-in Wireless LAN The KX-HTS32 has built-in Wireless LAN functionality which enables it to operate as an internet access point for PCs or smartphones. (1) As IP-PBX (2) As Wireless LAN router with PBX feature for new offices (3) As Analogue PBX / As Wireless LAN phone (Smartphone with software phone) SIP Carrier Internet PSTN (CO) SIP Carrier Internet PSTN (CO) Internet PSTN (CO) Office Office Office DHCP Wireless LAN Existing Router Existing Router DHCP Wireless LAN NOT NEEDED Software phone The KX-HTS32 applies the following Wireless LAN general standards to achieve appropriate and secure wireless network conditions. WLAN; WEP64,WEP128/WPA/WPA2/Mixed WPA/WPA2 WLAN Associations Filtering (ACL); Yes (per SSID basis)
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Remote IP Extension The built-in Media Relay Gateway supports remote IP ext. without a VPN for HDV phones, smartphones with SIP software phone functionality and PCs, even 3rd party SIP phones. Customer Software Phone Cellular Network IP Networking KX-HTS824 Outside You can take customer calls with smartphones (with soft phones) You can install SIP phones remotely as a PBX extension Head Office KX-HTS824 KX-HDV Series Ext. 101 Ext. 104 LAN You can call to your customer from smartphones (with soft phones) as a PBX extension IP Networking Outside Cellular Network Software Phone Branch Office LAN No PBX needed KX-HDV Series 3rd Party SIP phone Extension Calls Shows Company phone number Not mobile phone number IP Networking Head Office Customer KX-HTS824
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Built-in Meet-Me Conference Function
The built-in Meet-Me Conference Function enables multiple employees to have a quick phone conference by simply dialing the conference room number and PIN number. This function is built-in to the KX-HTS32 main unit. No additional devices or activation keys are necessary. Features and Benefits Simple operation to call conference room number and input PIN to join phone conference. The maximum number of members per conference room is 6. The maximum number of conference rooms is 3. Participants from SIP trunks and SIP extensions can also join to the Meet-me Conference Room. Users also can access to the conference room even remotely or through DDI and DISA.*2 Meet-me Conference Call an access number for a conference room Set conference schedule and participants Conference Room Supervisor Recommended for: Companies with managers working outside and need often communications with office personnel. *1 The maximum number of members per conference room is 6. The maximum number of conference rooms is 3. *2 The Meet-Me Conference Function for SLT s supported from KX-HTS ver 1.5. (as extension use) *2 Support for 2 simultaneous remote extensions is available.
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Paging Paging is available. Paging to and from remote locations is also available. Paging functions enable speedy information sharing among employees. Paging Features and Benefits Users can also respond to the announcements or hear colleague replies. Use a communication camera to remotely provide instructions while checking a video feed. Share information with multiple users. IP Networking Office Warehouse Recommended for: Any organization that requires swift and dynamic notification of emergencies, warnings or basic information sharing across a group of employees such as security, healthcare and hospitality environments. Companies with operations where immediate notification is necessary. Paging KX-HTS32 Paging 3rd Party SIP Speaker Paging 3rd party SIP Software phone ・A maximum of 4 extensions can be paged. ・A maximum of 2 remote extensions can make or receive a paging. ・KX-HTS does not support audio ports for paging. ・KX-HTS supports the paging function to SIP extensions only. Paging KX-NTV150
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Built-in Voice Mail Notification
Voice messages can be received via using a PC or smartphone. Employees will not miss any important messages from customers. Features and Benefits Up to 120 minutes of storage. (Built-in function) No need to buy additional devices or an activation key. Support for checking voice mail recording information (time, length of message, phone number of the caller, etc.), which is useful for locating important voice mail messages quickly. You can also listen to recorded voice messages by clicking the attached file in an . Office Customer Server Outside Customer leaves VM Voice Mail Messages KX-HTS32 Notification Example From: KX-HTS Sent: Monday, June 27, :26 PM To: John Smith Subject: Voice Message Recording (Mike Williams/ )
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Video Communication (KX-HDV430)
Although the KX-HTS32 is an affordable system, it has a full line up of compatible terminals, including KX-HDV430 video phones. The KX-HDV430 enables visual communications for users across different locations. This enables less travelling for business. Head Office Features and Benefits Business trips no longer required. Using the Media Relay Gateway function reduces costs by eliminating the need for a VPN. Face-to-face communication shows all the visual expressions and gestures of the other party. KX-HDV430 is also compatible with professional network cameras by Panasonic.*2 Ext. 101 KX-HTS32 LAN KX-HDV430 Ext. 104 Recommended for: Companies with employees working at home. Companies with branch offices. Companies using an IP network system. Companies that require receptionists. IP Networking Branch Office Video Call No PBX needed LAN *1 - HTS can support a maximum of 2 calls between video extensions. - HTS ver.1 does not support three-way conference calls for video calls - If video communication is used at a remote location, the video communication bandwidth needs to be less than 512 kbps. *2 For compatible network camera devices, please refer to the appendix on page 41. KX-HDV430
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Simple Monitoring System (NTV series)
KX-HTS32 is compatible with the Communication IP Camera (KX-NTV150) and IP Video Doorphone (KX-NTV160). KX-NTV150/160 enables video and audio communication. By utilizing the KX-NTV series, you can also achieve a simple monitoring system. KX-NTV functions for monitoring ・Motion/Voice Detection function SIP outgoing calls or transfers or send photos ・Digital Input and Output function can integrate with the system to strengthen its function for monitoring. (1) Functions as an HTS SIP extension to make video and audio communication possible. (2) Simple monitoring systems* made possible. KX-NTV160 KX-NTV150/160 Video Terminal (SIP) Viewer APP KX-HTS32 Audio Terminals Video Call Audio Call KX-NTV150 Door Opener Auto transmission - A KX-NTV door opening output port is available (A connected SIP terminal can control and open doors). - Motion/Voice Detection available (able to send notifications by SIP outgoing call or ) - Camera control possible by DTMF from PBX terminals. (Pan Tilt Zoom, Door Open) - Web viewer application (i Viewer) is available for browsing live video or image stills image on smartphones or tablets. - CMS (Central Management Software) application available to browse live video image or control cameras. - Built-in microphone, speaker and one touch call button Able to call the camera by an extension number (access from inside/outside of offices) - Compatible with KX-NSX/NS/HTS series The KX-NTV series supports two way voice communications
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Very Easy Installation (Plug and Play)
The KX-HTS32 can be installed very easily. Manuals are not needed due to its automatic programming function and easy-to-use web maintenance console GUI. KX-HTS32 104 Plug and Play are available for KX-HDV Series/SLT/Analogue CO. AC adapter is required for KX-HDV phone. PSTN … 124 Features and Benefits Only Plug and Play are required for basic use. Basic settings are programmed automatically after default clear. All extension users can make a calls to analogue CO. All extension users can receive a calls from analogue CO. Recommended for: Companies looking to start a new office or branch.
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Simplified Web Maintenance
System features are controlled and settings can be changed through the HTS32 web interface across an IP network. Users can program their phones (HDV series) using the web. Web Maintenance System Administrator/ Maintainer Features and Benefits The System Administrator or Maintainer can change settings through the simple GUI Web Maintenance Console. Easy set-up wizard screen available after initialization. No dedicated software required - just a web browser. Secure web programming from a remote site is available by using HTTPS. You do not need to read a manual to program the KX-HTS using the web thanks to an easy-to-use GUI. Public/Private IP Network KX-HTS32 User FWD/DND, address, mobile Number etc., controlled through browser Web Console 20 * Maintenance not possible through PBX proprietary phones.
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