Version 2.0.

Version 2.0

Contents Introduction Selling Points Appendix Unified Communication
Built in Centralized Unified Messaging Notification Alarm Notification -Sensor Detection- Video Communication 36 37 38 39 40 PBX Line-up and Positioning of the KX-NSX2000 Product Overview System Connection Diagram User Concept 3 4 11 12 Selling Points Why the KX-NSX2000 ?　 14 Simplified Maintenance System/User Programming (My Portal) Remote Maintenance Capturing Packet Trace System Logs 41 42 43 44 45 IP Networking 1516 17 18 19 20 21 Smart Desk LDAP (Lightweight Directory Access Protocol) 1 + 1 Redundancy (Available on V2.0) Multi-Connection System Survival Gateway Feature (Simplified Isolated Mode) Supported Multiple SIP Providers (Available on V2.0) Appendix Specifications　 KX-NSX2000 Capacity Hardware Condition Product Lineup - Hardware Product Lineup - Preinstalled Activation Keys Product Lineup - Activation Keys User Concept AK 4753 54 55 56 59 Mobility DECT Wireless System LAN Synchronization DECT Paging Tough Type Handset UC Pro 22 23 24 25 26 Terminal Information　 Overview IP Phone ‘KX-NT5xx Series’ IP Phone (SIP) ‘KX-HDV Series’ Digital Phone ‘KX-DT5xx Series’ DECT Wireless System IP Camera 606163 65 67 69 Advanced Call Management Call Center Function Smart Desk Queue Announcement Call Pickup Group Monitor Call Distribution Automatic Two-way Recording for Managers Activity Monitor Activity Report NAS Supported 27 28 29 30 31 32 33 34 35

PBX Line-up and Positioning of the KX-NSX2000
Panasonic plans a new model (KX-NSX2000) for the large IP PBX market to increase its share. Number of extension KX-NSX2000 KX-TDE600 KX-NS1000 100 KX-TDE200 KX-NS700 Analogue trend IP trend 3 3

Business Communications Server
- Product Overview Product Concept The KX-NSX2000 inherits the strong points of the KX-NS1000 and has evolved into a new business communications server to meet the requirements of the “PBX segment”. Scalability Reliability Business Communications Server KX-NSX2000 Flexibility Operability High Reliability with proprietary hardware enabled by Panasonic User Concept (Configures available devices, services and maintenance on a per-user basis.) KX-NS1000 4 4

Flexibility - Product Overview
Enables communication without relying on a specific location. Head Office Branch Office Home Outside ・ Smart Desk (See page 16) ・ UC Pro (See page 26) Key Feature 5

Scalability - Product Overview
The KX-NSX2000 works as a multi-connection system at distributed locations with the KX-NS series and enables centralized management of these units with no additional server. Expansion GW KX-NS series Legacy GW Master unit KX-NSX2000 (Central Management) Expansion GW KX-NS series Expansion GW KX-NS series Expansion unit Expansion GW KX-NS series Key Feature ・Support up to 2000 users ・Enable 128 tenants ・Multi-Connection System (See page 19) Note: The master must be an NSX. The NSX cannot be a slave. The NS series can only be a slave (expansion GW) 6 * Stacked PBXs can be the KX-TDE/TDA600/620 or KX-TDA100D only.

Simplified isolated mode
- Product Overview Reliability A secondary unit (backup unit) will automatically switch to a working unit temporarily when the primary unit (working unit) fails. Even if the network fails, units can operate in the isolated mode at each site. Head Office Branch Office Simplified isolated mode IP Networking KX-NS series KX-NSX2000 Primary unit (working) Secondary unit (backup => working) ・1+1 Redundancy (See page 18) ・Survival Gateway Feature (See page 20) Key Feature 7

Operability Maintenance - Product Overview
Remote System maintenance can be performed easily with a more secure connection through a Panasonic KMS server and cloud service. The KX-NSX can save packet tracing and operation logs (including remote sites) for troubleshooting. Dealer Office Branch Office (A) Dealer/Installer/ Panasonic employee KX-NS1000 Error ! System logs Branch A Error ! Capture Packet Trace Trace buffer (cyclic) Capture file#1 System logs Head Office User/ Administrator (IT Manager) KMS server Pansonic cloud KX-NSX2000 ・ System/User Programming (See page 42) ・ Remote Maintenance (See page 43) ・ Capturing Packet Trace (See page 44) ・ System Logs (See page 45) ・ Built in Centralized Unified Messaging (See page 37) Key Feature Head Office 8

Comparison with KX-NS1000 - Product Overview
■ Up to 2000 users, 32 site connections, and simultaneous calls up to capacity. ■ No need capacity AK Model No. KX-NSX2000 KX-NS1000 Max extensions (1sys) 2,000 640 Max extensions (network) 1,000 Simultaneous call numbers Up to capacity 255 User concept Yes No Network site 32 16 Tenant 128 32 or 128 Maintenance AK Yes (mandatory) Remote maintenance Yes (requires AK) Time limited AK Maintenance AK / remote maintenance AK Maintenance console On-line: Web-MC Off-line: BAT (Bulk Administration Tool) Capacity AK Not required 50/100/300/640 extn. Slave function (one look) WAN port No (use expansion GW) Built-in router Redundancy 1+1 redundancy Network survivability Stacking card No (required for GW) 9

Comparison with Avaya products Proprietary hardware/Linux
- Product Overview Comparison with Avaya products ■ The KX-NSX2000 is a competitor of the IP OFFICE SE pre kitting model KX-NSX2000 IP OFFICE SE R9.1 (pre kitting) Hardware / OS Proprietary hardware/Linux Generic server/Linux Max. number of users 2,000 750/1,500/2,500 Max. number of trunks 960 768 Network sites 32 150 Tenants 128 N/A UM channels/mail boxes 128/2,608 250/2,000 DECT PS numbers 1000 3840 (120/site) DECT CS numbers 256 (no data) Simplified Isolated mode Yes No Expansion GW NS series Legacy GW TDA600/620*1, TDE600/620*1 IP500 Redundancy 1+1 Resiliency P2P calls kept DB (LDAP) connection Address book Encryption (TLS/SRTP) Yes*2 *1 Requires Expansion GW *2 With Ver 2.0, only the KX-HDV series/KX-TGP600 are supported. 10

System Connection Diagram Multi-Connection System
The KX-NT5XX, KX-TGP600, and KX-HDV are all covered by a user AK. No device AK is required. Branch Office Head Office IP proprietary phones/ 3rd party SIP phones LAN IP Network/ ITSP UPS IP proprietary phones (KX-NT5xx Series) Remote maintenance server KX-NSX2000 KX-HDV series/ 3rd party SIP Phone Primary KX-TGP600 series Multi-Connection System Branch Office Branch Office KX-NT700 KX-NS700 KX-NS1000 Secondary IP cell stations KX-NT300 series* KX-NT300 series* Portable stations ・Communication IP Camera ・IP Video Doorphone Legacy Gateway PC (client) -UC Pro -IP software phones KX-NS720 Web maintenance console PSTN/ ISDN Trunk Adaptor CTI server PRI 23 BGM/MOH DPT/APT Doorphone/ door opener SLT/ FAX 11 * The KX-NT300 series is not supported by the KX-NSX2000. It is supported only by expansion gateways in a multi connection system.

User Concept Each user can assign 3 internal devices and 4 mobile numbers (devices) for a total of 7 devices. The available devices and services differ according to the user grade. Customer KX-NSX2000 Office 2F Warehouse User Container #100 Users can share the following features over multiple devices; Parallel ringing, transfer by off-hook, delayed ringing, DSS key (BLF), FWD/DND, message waiting, call log Simple management with a single number can be performed when working in various locations or using various devices Sub device Wireless device #100 #100 Main device Mobile device (up to 4) #100 Extension #100 Office 1F Outside User grade Main device Sub device Wireless device Mobile number UM mailbox Auto 2 way manager Advanced user ✓ Mobile user - Normal user 12

Selling Points

Selling Points Why the KX-NSX2000 ? Improve customer's business efficiency with IP and wireless technology. IP Networking Simplified Maintenance • Smart Desk • LDAP • Redundancy (V2.0) • Multi-Connection System • Survival Gateway (Simplified Isolated Mode) • Multiple SIP Providers (V2.0) Business Communications Server KX-NSX2000 System/User Programming Remote Maintenance Packet Trace & System Log Mobility Unified Communication Advanced Call Management • DECT Wireless System -LAN Synchronization -Paging -Tough Type Handset • UC Pro • Built in Centralized Unified Messaging • Notification • Alarm Notification • Video Communication • Queue Announcement • Call Pickup Group Monitor • Call Distribution • Automatic Two-way Recording Built-in ACD • Data Back Up/Restore by NAS 14 14 14

IP Networking p. 16 p. 17 p. 18 p. 19 p. 20 p. 21 Smart Desk
LDAP (Lightweight Directory Access Protocol) 1 + 1 Redundancy (Available on V2.0) Multi-Connection System Survival Gateway Feature (Simplified Isolated Mode) Supported Multiple SIP Providers (Available on V2.0) p. 16 p. 17 p. 18 p. 19 p. 20 p. 21 15

for terminal connection
Smart Desk Requires AK for terminal connection At any locations, devices* can be used as an extension as long as it is connected to the office network. Office Home Office Day time User 300 Serviced-in Serviced-out Features and Benefits The same extension environment can be used even if you move to a different location Useful for offices with a flexible layout Even if you forget to service-out a device, the device will be automatically serviced-out if another device is serviced-in Go home Serviced-in Serviced-out Serviced-out Night time Serviced-out Serviced-out User 300 Serviced-in *:Supported devices The following devices are available for this feature: IP-PT, DPT, SLT, DECT-PS, Panasonic IP-software phone Note: 3rd party SIP phone and KX-HDV series, KX-UT series, KX-TGP600, DSS console (KX-DT590/390), are not supported. 16

LDAP (Lightweight Directory Access Protocol)
Free trial for 60 days Requires AK The KX-NSX2000 can use resources such as user information or phone numbers that are registered to a directory service server on the network. Customer KX-NSX2000 Directory Service (DS) Features and Benefits <Benefit> Save time and make management easier for the IT manager by centrally managing information to the DS User information for employees and customer phone numbers, etc. can be centrally managed <Features> System phonebook By managing data as a system phonebook, calls can be made from any device using a common phonebook Name display for incoming calls When a call is received, user information is displayed on the device according to the phone number registered to the DS 17

1+1 Redundancy (Available on V2.0)
Free trial for 60 days Requires AK The system can work even when the primary unit (working unit) fails, because the secondary unit (backup unit) will automatically switch to the working unit temporarily. LAN1 or2 LAN1 or 2 LAN3 Secondary unit (Backup unit) × Primary unit (Working unit) KX-NSX2000 Features and Benefits <Benefit> Provides high reliability system <Features> Failure detection Automatically switch to a secondary unit when primary unit failure is detected Data synchronization Registered data is synchronized between the primary unit and the secondary unit This mode can continue for 30 days. The mode expires after 30 days. When 30 days has expired, all services are stopped until it is switched back to the normal mode. 18

(KX-TDE600/620, KX-TDA600/620 and KX-TDA100D only.)
Multi-Connection System Free trial for 60 days Requires AK The KX-NSX2000 works as a multi-connection system with KX-NS series devices that are located separately. KX-NSX2000 Features and Benefits <Benefits> Work anywhere Central management of multiple sites <Features> The Media Relay Gateway to connect to a Multi-Connection System even at home Embedded Web to perform system maintenance via a browser Add up to 31 NS series units with the Expansion Gateway function IP Networking Up to 31 units Expansion GW 1 Expansion GW 31 KX-NS1000 KX- NS700 Legacy GW (KX-TDE600/620, KX-TDA600/620 and KX-TDA100D only.) Expansion Unit (KX- NS720) 19 * The master unit has to be the KX-NSX because the KX-NSX cannot be a slave

Survival Gateway Feature (Simplified Isolated Mode)
If KX-NSX2000 services are unexpectedly stopped due to a failure, the expansion gateway operates in the simplified isolated mode. KX-NSX2000 Head Office Branch Office Simplified isolated mode IP Networking × Expansion GW Features and Benefits <Benefit> Keep operations such as making and receiving calls between other sites even if the KX-NSX at the head office is down <Features> Monitor the status of the KX-NSX and return to normal operation when the unit has recovered (auto recovery mode) Operation guaranteed for 30 days after the unit is down, even without purchasing an AK KX-NSX2000 Head Office Branch Office IP Networking Expansion GW Simplified isolated mode Multi-Connection System × <Note> In simplex isolated mode, the following functions do not operate. ・Unified Messaging Function ・Call Center Function ・CTI Connection The mode expires after 30 days. When 30 days has expired, all services are stopped until it is switched back to the normal mode. 20

Supported Multiple SIP Providers (Available on V2.0)
One KX-NSX2000 supports multiple SIP providers. KX-NSX2000 L3-switch SIP carrier 2 1 4 NAT Subnet Mask A 3 Subnet Mask C Subnet Mask B Subnet Mask D Features and Benefits Cost saving Save costs by selecting an SIP carrier appropriate for the destination and the time of day Backup solution Even when a single SIP carrier service goes down, another can be used to continue the SIP trunk service. 21

Mobility p. 23 p. 24 p. 25 p. 26 DECT Wireless System
LAN Synchronization DECT Paging Tough Type Handset UC Pro p. 23 p. 24 p. 25 p. 26 22

DECT Wireless System -LAN Synchronization-
Requires AK With LAN synchronization, wireless systems can be configured more efficiently and cover a wider range at a lower cost. KX-NS0154 (LAN sync) Features and Benefits Neighboring cell stations can be installed where the transmission range overlaps with another cell station Systems that can be easily configured at a low cost with less CS Set-up is simplified, saving engineering time and costs Multi-zone enables seamless communication 23

DECT Wireless System -DECT Paging-
Requires AK Using the broadcast call function, Panasonic DECT phones can receive emergency paging announcements without the need to handle a phone. This is ideal for security, healthcare and hospitality environments. 3F Employee Features and Benefits Multiple users can be notified simultaneously Conversations between users can be shared Desk phone users can also be included Users can also respond to the announcement or hear colleague replies Announcement from operator (After announcement) DECT w/ headset I am close. I will be there in 10 seconds. CS 2F DECT w/o headset Announcement from operator Reply from employee CS 1F (Announcement ) Operator Help! Can someone go to room 302 immediately ? Urgent assistance needed! CS KX-NSX2000 Broadcast Call <Note> KX-TCAx85 portable handsets required. 24

DECT Wireless System -Tough Type Handset-
Requires AK Dust resistance and water resistance for use in locations with high amounts of dust and humidity (IP65 Compliant*). This enables customer calls to be received in damp or dusty locations without concern. Tough type model KX-TCA385 IPX5 Splash proof IP6X Dust resistance Features and Benefits In humid or dusty environments, repair costs can be reduced compared to non-resistant models. Water resistance IPX5: Water resistance, protection against splashed water. Dust resistance IP6X: Dust resistance, no invasion of dust. *IP65 compliant: Protection against dust entering the handset, and protection against water spraying from any direction. 25

UC Pro Features and Benefits 26
UC Pro for the KX-NSX series is a business application that covers various business needs. Users can communicate in a suitable way anytime and anywhere. KX-NSX2000 Features and Benefits Multi-device support for PCs/smartphones/ tablets Presence, voice/text chat, video calls, and Outlook® integration, etc., with a single application Increase productivity with seamless communication Increase flexibility with various communication Mobile Client GW*1 IP Networking Client Server DMZ Office user Mobile user CTI (PBX extension) ✓ Text chat Audio chat Video chat Presence Contact list Groupware integration (Outlook®) Wi-Fi access point Windows/Mac PC*2 *1 Not required when using a Windows PC *2 Mobile Client GW required when using a Mac PC 26 See the sales guide of UC Pro for details.

Advanced Call Management
Call Center Function Smart Desk Queue Announcement Call Pickup Group Monitor Call Distribution Automatic Two-way Recording for Managers Activity Monitor Activity Report NAS Supported p. 28 p. 29 p. 30 p. 31 p. 32 p. 33 p. 34 p. 35 27

Call Center Function -Smart Desk-
Requires AK Users can always use the same extension numbers at any work station. Yesterday Agent A Agent B Agent C Free Layout Features and Benefits The same extension number can be used even if you move to a different desk. Useful for offices with a flexible layout Agent A Agent B Agent C Today 28

Call Center Function -Queue Announcement-
Free trial for 60 days Requires AK When a caller hears voice guidance, the PBX can notify their position in the call waiting queue. They can decide whether to stay in the queue or leave a message and hang up. Customer Agent Features and Benefits Customers can be notified of estimated waiting times. Customers can choose to leave a message or wait, depending on the situation. Call Customer Agent Call Customer Agent Call Customer Waiting “You are 1st in the queue.” Customer Waiting “One other person is waiting to connect” “And your estimated wait time is around 5 minutes.” 29

Call Center Function -Call Pickup Group Monitor-
When any members of a call pickup group receive a call, other members will be notified of the number/name of both the caller and receiver on the LCD with a short ring tone. Customer 090xxxxxxx Features and Benefits Caller and caller information can be displayed on the LCD of other terminals in the same group Pick up calls for other people in the group with one-touch operation Ext.102 Ext.103 090xxxxxxx 102: James Ext.104 090xxxxxxx 102: James Call pickup group Ext.105 090xxxxxxx 102: James Ext.106 090xxxxxxx 102: James 30

UCD (Uniform Call Distribution) ACD (Automatic Call Distribution)
Call Center Function -Call Distribution- The KX-NSX2000 provides a variety of call distribution options. Ring all extensions UCD (Uniform Call Distribution) Ring all extensions Ring the next extension Features and Benefits The PBX can manage customer waiting time by offering variety of call distribution features. Provide work efficiency and improve productivity. KX-NSX2000 KX-NSX2000 <A> <C> <D> <C> <A> <D> Busy ACD (Automatic Call Distribution) Overflow Extension Ring the extension idle for the longest time Ring the overflow extension, if all extensions in the group are busy KX-NSX2000 KX-NSX2000 3F <D> 2F <C> <A> <D> Busy Overflow <A> <C> Busy Idle for 3 min. Idle for 2 min. Idle for 5 min. Priority Hunting Only if A is busy, ring the next extension Login / Logout Allows agents to log into a ring group with an ID number. All calls received by the agent are displayed on the report until the agent has logged out. KX-NSX2000 KX-NSX2000 Ring A priority <C> Busy <A> <C> <D> <A> <D> Programmed Order: A⇒B⇒C⇒D (except with “Ring all extensions”) 31

Confirm the conversation
Call Center Function -Automatic Two-way Recording for Managers- Free trial for 60 days Requires AK Conversations for designated groups or extensions can be automatically recorded. Agent All extensions Calls KX-NSX2000 Features and Benefits <Benefit> Improving call handling and customer service <Features> Supervisors can play recorded conversations through a Web maintenance console at any time Record and store up to 1600 hours of conversation and up to 128 concurrent recordings Enable notification or delivery of the recordings to selected recipients or supervisors for playback, external storage, or forwarding Customer Automatic recording UM Mailbox Web maintenance console Confirm the conversation notification Supervisor 32

Call Center Function -Activity Monitor-
Free trial for 60 days Requires AK The call Center supervisor can monitor the status of each agent and extension group. Customer C Customer A Customer B Agent A Agent B Call Agent C Leave desk Waiting Supervisor Features and Benefits <Benefits> Supervisors can handle connections Improve the level of customer service <Features> Monitor the status of connections Monitor the content of calls Record the content of calls (record two-party and three-party calls) Live status monitor 33

Activity report for each agent Activity report for each group
Call Center Function -Activity Report- Free trial for 60 days Requires AK Supervisors can survey a variety of historic call reports to analyze the inbound call activities. KX-NSX2000 Features and Benefits Active reports can be generated by agent, group, or caller number The reports can be provided in tabular or graphical formats to analyze call activities easily. Reports can also export CSV files for external software tools Call data for up to 1,200,000 calls* is stored on the storage memory Up to 10 report templates per supervisor can be stored for repeat processing Agent A Agent B Agent C Agent D Group 2 Activity report for each agent Activity report for each group Supervisor * KX-NSX2000: 1,200,000 calls. 34 Note: Logs are deleted after two months. They must be backed up separately.

Call Center Function -NAS Supported-
Free trial for 60 days Requires AK With NAS (Network Attached Storage), the KX-NSX2000 system can automatically save voice recordings / activity reports on the NAS for archive purposes. Supervisors can access archived voice data if required. KX-NSX2000 Features and Benefits <Benefit> User can minimize on-board storage requirements <Features> The following data can be saved to NAS: 2-way voice data Activity reports System data Software for version upgrades Packet data file Supervisors can access the saved 2-way voice data and activity reports Record conversation Customer Agent Save the voice data Access NAS Server Supervisor Save the report data Output reports KX-NSX2000 Activity report 35

Unified Communication
Built in Centralized Unified Messaging Notification Alarm Notification -Sensor Detection- Video Communication p. 37 p. 38 p. 39 p. 40 36

Built in Centralized Unified Messaging
Free trial for 60 days Requires AK The KX-NSX2000 has centralized unified message service. Customer or other extension Customer or other extension Features and Benefits Up to 128 concurrent voic connections (channels) to collect or leave messages Up to 1,600 hours storage Maximum mail boxes: 2,608 Easy to maintain and control for centralized management Fax to UM is available by installing a fax card on a KX-NS1000 unit as an expansion gateway. KX-NSX2000 IP Networking KX-NS series UM box Mailbox Susan Mike Tom Kate : Hello, this is Tom. Sorry I can’t take your call just now but please leave a message. User: Susan User: Tom User: Mike User: Kate No answer No answer Head Office Branch Office 37

E-mail Notification Office Outside Features and Benefits 38
The KX-NSX2000 can send an notification when users have new messages. Even when callers fail to leave a message, an can be sent to notify the user of the missed call. Office Customer Features and Benefits A customer leaves VM or disconnects the call without leaving VM. KX-NSX2000 Users can check their calls via even when they are outside the office, which can reduce lost opportunities for important sales negotiations. The following data can be sent via Voice messages Received fax data Missed call information (caller ID, caller name, call time) server With VM/fax attached/ missed call notification Fax* A customer sends a fax Customer Outside 38 * Only available for a KX-NS1000 unit used as a GW 38

for KX-NTV150/160 connection
Alarm Notification -Sensor Detection- Requires AK for KX-NTV150/160 connection By combining with the KX-NTV150/160, information on suspicious persons detected with a sensor, etc. can be notified of via or phone. Office server Outside KX-NSX2000 #3301 KX-NTV150/160 Branch Office KX-NS series IP Networking Call Features and Benefits <Benefit> Increase the security of unmanned offices <Features> When a sensor of the KX-NTV150/160 detects a suspicious person, an or call can be made to a person configured in advance. Images captured with the KX-NTV150/160 can be attached to . Voice from a phone can be uttered on the speaker of the KX-NTV150/160 to threaten suspicious persons 39 39

for KX-NTV150/160 connection
Video Communication Requires AK for KX-NTV150/160 connection The KX-HDV430 enables video calls to be made. Head Office Reception (Unmanned) KX-NSX2000 Features and Benefits KX-NTV160 Reduce business trips, which saves costs Communicate while checking the expressions and gestures of the other party. Connect cameras as a PBX extension and easily call them with an extension number. Link with the KX-NTV series to enable unmanned reception, etc. Link with door opening and KX-HDV to open doors after checking who is there KX-NSX2000 can connect 3rd party’s video phone (Bria CounterPath) for video communication Video Call Video Call KX-HDV430 IP Networking Branch Office KX-HDV430 KX-NS series 40

Simplified Maintenance
System/User Programming (My Portal) Remote Maintenance Capturing Packet Trace System Logs p. 42 p. 43 p. 44 p. 45 41

System/User Programming (My Portal)
Free for 1 year Requires AK after 1 year Both on-line and off-line programming are available for KX-NSX2000. Office Features and Benefits Same programming concept and basic programming method as the KX-NS series My Portal web-based user interface designed for the user concept Off-line tool for configuring and editing the settings, which is suitable for configuring a large number of settings KX-NSX2000 User Installer/ Administrator (IT Manager) Type Programming Level User Interface Supported Browser / OS On-line System programming Installer Web Browser Internet Explorer 9, 10, 11 Firefox 40, ERS38 Administrator Sub Administrator (V2.0 TBD) User programming User (My portal) User (PT/PS programming) Handset - Off-line Bulk programming N/A Windows Application Windows 7, 8, 8.1, 10 42

Remote Maintenance Features and Benefits 43
Requires AK The KX-NSX2000 system supports easy and secure remote access through a KMS server and remote maintenance server built in a Panasonic cloud environment. Installer/Integrator Features and Benefits The Installer/Integrator can easily access all end-user NSXs through a KMS server at anytime and from anywhere Panasonic engineer can also access to provide remote assistance Reduces the need for dealers to travel to sites, which saves time and costs The following management enables secure access: Use of remote maintenance is limited to the Installer/Integrator allowed to be registered to the KMS server Connecting to the installed KX-NSX units at the user's office by a dedicated Panasonic Cloud The IT manager can control remote access. Remote maintenance server Panasonic cloud Remote module NSX system KMS server Panasonic employee 43

Capturing Packet Trace
Free for 1 year Requires AK after 1 year When a system error occurrs on the KX-NSX2000, the KX-NSX2000 creates capture files on the storage automatically for troubleshooting. Features and Benefits This function does not require extra devices such as a PC to get trace data, and it can keep the packet trace data for trouble that occurs. The system has a 300 MB trace buffer (approx. 5 minutes*). Manually or when a system error has occurred, packet trace data is stored on the KX-NSX2000. The data is saved in the 'psap' format and can be analyzed with wireshark. The saved data can be retrieved by Panasonic/ dealers remotely. Trace buffer (cyclic) Capture file#1 Snapshot (manual/ triggered) Capture file#2 KX-NSX2000 Signaling packet, RTP packet Public/private IP network * The time of 5 minutes is based on an 8 Mbps line with average network traffic. The buffer recording time may vary depending on network traffic. 44

System Logs Head Office Branch Office (A) Branch Office (B)
The KX-NSX2000 can obtain system logs to help troubleshooting. Head Office Branch Office (A) Features and Benefits When a problem occurs (including at remote sites), the log can be analyzed to identify the cause Data can be remotely retrieved by　Panasonic/dealers Provide operation logs for web access and user operations Provide IP-PT VoIP quality log for packet loss etc. KX-NSX2000 KX-NS1000 Error ! Dealer System logs Head Office Branch A Error ! Branch Office (B) KX-NS700 Branch B Type Capacity Log item Reference Error log (information) 2,000 - Time adjustment - Security log: Records an error (information) for ping attacks - Security log: Records an error (information) for SIP attacks Web operation log 40,000 - Login/logout operation (success) by installer/administrator/user - Login/logout operation (failure) by installer/administrator/user - Change history for system database*) Service operation log 4,000 - Service enabling/disabling Smart desk - Remote operation log User remote operation (walking COS, verification code) IP extension statistical information 30 days - VoIP quality (statistical information of RTP packets) for specified IP-PT - Total number of received, lost, and abandoned packets recorded at hourly intervals - Maximum and minimum transmit time is also recorded 45

Appendix Appendix * For details, see the latest Installation Manual.

KX-NSX2000 Capacity Specifications Maximum Trunks 47 KX-NSX2000 Multi-
Stand-alone Multi- connection Total Number of Trunks (Legacy+IP) 960 IP SIP H.323 256 Legacy - Analogue (LCOT) PRI23 T1 47

KX-NSX2000 Capacity Specifications Maximum Terminal Equipment 48 Type
Stand-alone Multi- connection User 2000 Device for User (Extension) Total Number of Devices Cannot Exceed the Total Number of Users Wired Device IP Device IP-PT (KX-NT300/NT500 Series)*1 KX-HVD Series KX-TGP600 SIP Phone (3rd Party) Communication IP Camera/ IP Video Doorphone*2 128 Legacy - SLT DPT (DXDP*3) 1024 (2000) APT 640 DSS Console (KX-DT590/390) PS 1000 Mobile Number in User Container Add-on Key Module (KX-NT505) Add-on Key Module (KX-NT303/305) CS 256 IP-CS Doorphone 124 Door Opener External Sensor *1: The KX-NT300 series is not supported by the KX-NSX2000. It is only supported by expansion gateways in a multi connection system. *2: Communication IP cameras and IP video doorphones are not counted in the number of users. *3: When Digital XDP is used, the maximum number depends on the gateway system. 48

KX-NSX2000 Capacity Specifications
Maximum Trunks* KX-NS1000 Stand-alone KX-TDA100D KX-TDA600/620, KX-TDE600/620 1 2 Total Number of Trunks (Legacy+IP) 256 IP SIP H.323 48 Legacy 30 120 240 160 Analogue (LCOT) 112 224 PRI23 23 92 184 115 230 T1 - 96 192 The maximum number of slots for each slot type is shown here. * The maximum trunks of an Expansion GW cannot exceed the capacity of the KX-NSX. 49 49

Stand-alone KX-TDA100D KX-TDA600/620, KX-TDE600/620 1 2 User (Depends on the number of users on the KX-NSX side. See the system capacity.) Device for User (Extension) Total Number of Devices Cannot Exceed the Total Number of Users Wired Device 640 IP Device IP-PT (KX-NT300/NT500 Series)*1 KX-HVD Series KX-TGP600 SIP Phone (3rd Party) 256 Communication IP Camera/ IP Video Doorphone*2 128 Legacy 120 240 480 SLT DPT (DXDP*3) - 104 208 160 320 APT 80 DSS Console (KX-DT590/390) 8 16 64 PS Mobile Number in User Container Add-on Key Module (KX-NT505) Add-on Key Module (KX-NT303/305) CS IP-CS 26 32 Doorphone 17 33 Door Opener External Sensor *1: The KX-NT300 series is not supported by the KX-NSX2000. It is only supported by expansion gateways in a multi connection system. *2: Communication IP cameras and IP video doorphones are not counted in the number of users. *3: When Digital XDP is used, the maximum number depends on the gateway system. 50

KX-NSX2000 Capacity Specifications Maximum Trunks* 51 KX-NS700
Basic unit with 1 exp.unit with 2 exp.units With 3 exp.units Total Number of Trunks (Legacy+IP) 102 138 174 210 IP 64 SIP H.323 32 Legacy 38 74 110 146 Analogue (LCOT) 12 24 36 48 PRI23 23 46 69 92 * The maximum trunks of an Expansion GW cannot exceed the capacity of the KX-NSX. 51

Basic unit with 1 exp.unit with 2 exp.units With 3 exp.units User (Depends on the number of users on the KX-NSX side. See the system capacity.) Device for User (Extension) Total Number of Devices Cannot Exceed the Total Number of Users Wired Device 166 198 230 262 IP Device 128 IP-PT (KX-NT300/NT500 Series)*1 KX-HVD Series KX-TGP600 SIP Phone (3rd Party) Communication IP Camera/ IP Video Doorphone*2 Legacy 38 70 102 134 SLT 36 68 100 132 DPT (DXDP*3) 34 66 98 130 APT 8 16 24 32 DSS Console (KX-DT590/390) PS Mobile Number in User Container Add-on Key Module (KX-NT505) Add-on Key Module (KX-NT303/305) CS 40 48 56 64 IP-CS Doorphone 2 4 6 Door Opener External Sensor *1: The KX-NT300 series is not supported by the KX-NSX2000. It is only supported by expansion gateways in a multi connection system. *2: Communication IP cameras and IP video doorphones are not counted in the number of users. *3: When Digital XDP is used, the maximum number depends on the gateway system. 52

Hardware Condition Specifications 19-inch Rack Mounting 53 Item
Temperature 0 ˚C to 40 ˚C Humidity 10 % to 90 % (non-condensing) Power Input 100 V AC to 130 V AC: 0.95 A/200 V AC to 240 V AC:0.6 A; 50 Hz/60 Hz Power Consumption (when fully mounted) 50 W (240 V: 132 VA, 200 V: 120 VA, 130 V: 104 VA, 100 V: 95 VA) Memory Backup Duration 7 years Air-cooling method FAN Dimension 430 mm (W) x 88 mm (H) x 340 mm (D) Weight (when fully mounted) Under 5.0 kg 19-inch Rack Mounting *Accessories required for mounting are included. 53

Product Lineup - Hardware
Specifications Product Lineup - Hardware Main Unit KX-NSX2000 A. Front panel B. Top cover C. DSP Card Slot 1 D. COM Express CPU module E. FAN F. DSP Card Slot 2 G. Storage Memory Card Slot 1 (Initial mounted) H. Storage Memory Card Slot 2 (Optional) I. Main Board (Mother Board) J. DSP Card Slot 3 K. PSU (Power Supply Unit) Option Unit in Main Unit Component Model Description Installed in DSP S (63 resources) KX-NS0110 DSP for VoIP, DISA, conference, UM: Same DSP as the KX-NS1000 DSP Card Slot M (127 resources) KX-NS0111 L (254 resources) KX-NS0112 Storage Memory for VM Recording S KX-NSX2135 Recording time: 200 hours Storage Memory Card Slot M KX-NSX2136 Recording time: 40 hours L KX-NSX2137 Recording time: 800 hours LL KX-NSX2138 Recording time: 1600 hours Trunk Adaptor PRI23 KX-NS8290 1 PRI (23 ch) interface: Support public lines and private lines Note: Trunk adaptors are not supported by an KX-NS700 used as an expansion gateway. 54

Product Lineup - Preinstalled Activation Keys
Specifications Product Lineup - Preinstalled Activation Keys To use IP/SIP trunks and IP/SIP telephones and/or enabling the software for enhanced features, you need the appropriate activation keys. Customers can create their own optimized communication system by selecting various activation keys. The following activation keys are preinstalled*1 Activation Key Feature Expiration User 100 normal users for the KX-NSX2000 Permanent Unified Messaging Two-Way Recording Control Two-way recording (manager control) Expires after 60 days Message Backup UM message backup Call Center Feature Enhancement ACD report, announcement of waiting number for queuing Multiple CTI Connection Multiple CTI connection Network Expansion GW (Master) Expansion GW connection for the KX-NSX2000 (master unit) Expansion GW (NS) Expansion GW connection for theKX-NS700/1000 LDAP LDAP connection Redundancy*2 Activate redundancy function Optional Activation Keys Expand capacity Network functions Mobile extensions Unified messaging CA/CTI functions etc. Preinstalled activation keys for basic functions *1 DSP is required for some functions. *2 Available on Version 2.0. 55

Product Lineup - Activation Keys
Specifications Product Lineup - Activation Keys Main Activation Key Type Model No. Description Main KX-NSX201NAW Activate KX-NSX2000 main features (only for the KX-NSX2000) Maintenance Activation Key Type Model No. Description Maintenance KX-NSX2201W Activate Maintenance features (Capturing Packet Trace / Expanding system logs / software upgrade) Not necessary for 1st year, required from 2nd year Remote Maintenance KX-NSX6211W Activate Remote maintenance features IP Trunk Activation Key Type Model No. Description IP Trunks (H.323/SIP) 1 IP Trunk KX-NSXT001W 1 channel IP trunk activation key 10 IP Trunk KX-NSXT010W 10 channel IP trunk activation key 50 IP Trunk KX-NSXT050W 50 channel IP trunk activation key 100 IP Trunk KX-NSXT100W 100 channel IP trunk activation key 56

Specifications Product Lineup - Activation Keys User Concept Activation Key Type Model No. Description Normal User 1 user KX-NSUN001W 1 normal user concept AK 10 users KX-NSUN010W 10 normal user concept AK 50 users KX-NSUN050W 50 normal user concept AK 100 users KX-NSUN100W 100 normal user concept AK 500 users KX-NSUN500W 500 normal user concept AK Mobile User (for users that have purchased a normal user activation key) KX-NSUM001W Activate 1 mobile user from a normal user KX-NSUM010W Activate 10 mobile users from normal users KX-NSUM050W Activate 50 mobile users from normal users KX-NSUM100W Activate 100 mobile users from normal users KX-NSUM500W Activate 500 mobile users from normal users Advanced User (for users that have purchased a mobile user activation key) KX-NSUA001W Activate 1 advanced user from a mobile user KX-NSUA010W Activate 10 advanced users from mobile users KX-NSUA050W Activate 50 advanced users from mobile users KX-NSUA100W Activate 100 advanced users from mobile users KX-NSUA500W Activate 500 advanced users from mobile users General SIP Phones Activation Key Type Model No. Description 3rd party SIP-Extension*1 1 ch KX-NSXS001W 1 channel 3rd party SIP phone 10 ch KX-NSXS010W 10 channel 3rd party SIP phone 50 ch KX-NSXS050W 50 channel 3rd party SIP phone 100 ch KX-NSXS100W 100 channel 3rd party SIP phone 500 ch KX-NSXS500W 500 channel 3rd party SIP phone *1 A user concept activation key is required to use this 3rd party phone. 57

Specifications Product Lineup - Activation Keys Panasonic Doorphone/IP Camera Activation Key Type Model No. Description Communication IP Camera/ IP Video Doorphone 1 ch KX-NSXN001W 1 communication IP camera/IP video doorphone 10 ch KX-NSXN010W 10 communication IP cameras/IP video doorphone IP-CS Activation Key Type Model No. Description Channel expansion for IP-CS 1 ch KX-NSXE001W Channel expansion to 8 ch for 1 IP-CS 10 ch KX-NSXE010W Channel expansion to 8 ch for 10 IP-CS 50 ch KX-NSXE050W Channel expansion to 8 ch for 50 IP-CS Optional Features Activation Key Type Model No. Description Unified Messaging KX-NSXU003W UM message backup KX-NSXU004W 2 way recording (manager control) Call Center KX-NSXF002W ACD report, announcement of waiting number for queuing KX-NSXF021W Announcement of waiting number for queuing KX-NSXF022W ACD report Multiple CSTA Connection KX-NSXF004W Multiple CSTA connection LDAP KX-NSXF005W LDAP connection Expansion GW KX-NSXF006W Expansion GW connection for the KX-NSX2000 (master unit) KX-NSXF007W Expansion GW connection for the KX-NS700/1000 (NS unit) Redundancy KX-NSXF008W Redundancy function 58

Required activation keys (AK) Required activation keys (AK)
User Concept AK The available devices and services differ according to the user grade. An additional AK must also be purchased each time you upgrade. Device related User grade Required activation keys (AK) Main Wireless Mobile Sub Advanced user Normal user AK + Mobile user AK + Advanced user AK Mobile user Normal user AK + Mobile user AK - Normal user Normal user AK Available devices to assign Main: IP-PT, IP-software phone, IP phone, DPT, APT*1, SLT, DECT-PS*2 Wireless: DECT-PS Mobile: Mobile phone and other public phone Sub: IP-PT, IP-software phone, IP phone, DPT, SLT *1: If APT is assigned as the main device, other devices of the user cannot be assigned. *2: If DECT-PS is assigned as the main device, DECT-PS cannot be assigned as a wireless device. UM related User grade Required activation keys (AK) UM mailbox UM 2 way rec. Auto 2 way manager*3 Advanced user Normal user AK + Mobile user AK + Advanced user AK Mobile user Normal user AK + Mobile user AK - Normal user Normal user AK *3 An optional KX-NSXU004 is required . 59

Terminal Information Overview Panasonic Terminals offers a wide variety of handset options to meet the needs of various types of business. IP Proprietary Telephone Business Communications Server KX-NSX2000 - Gigabit LAN/PC port - PoE support - Full Duplex speakerphone Supports EHS for cordless headsets IP Phone (SIP) - Gigabit LAN/PC port - PoE support - Full Duplex speakerphone Supports EHS for cordless headsets Communication IP Camera Wireless System - Full Duplex speakerphone Supports EHS for cordless headsets Digital Proprietary Telephone SIP Protocol PoE support One touch calls Auto dialling with by sensor - Multifunctional design Seamless communication away from desk and on the move - Bluetooth support for headsets 60

IP Phone 'KX-NT5xx Series' A white model is available
Terminal Information IP Phone 'KX-NT5xx Series' Lineup High-End KX-NT560 4.4 inch Backlight LCD Display - 4 x 8 Self Labelling, Flexible CO Buttons 2 Giga Ethernet Ports (10/100/1000M) PoE Full Duplex Speakerphone Built-in Bluetooth for Headset EHS Support Eco Mode KX-NT556/KX-NT553 with KX-NT505 6-Line Backlight LCD Display (KX-NT553: 3-Line) 12 x 3 Self Labelling, Flexible CO Buttons (KX-NT553: 12 x 2) 2 Ethernet Ports (10/100/1000M) PoE Full Duplex Speakerphone EHS Support Eco Mode Options: KX-NT505 (Add on 48 key module) KX-NT551 KX-NT556 with KX-NT505 - 1-Line Backlight LCD Display - 8 Flexible CO Buttons 2 Ethernet Ports (10/100/1000M) Full Duplex Speakerphone PoE Eco Mode A white model is available for each phone 61

IP Phone 'KX-NT5xx Series'
Terminal Information IP Phone 'KX-NT5xx Series' Specifications Model Number KX-NT551 KX-NT553 KX-NT556 KX-NT560 Functions LCD 1-Line, Monochrome 3-Line, Monochrome 6-Line, Monochrome Backlight Yes Speakerphone Yes (Full Duplex) FF Button 8 2 x 12 3 x 12 4 x 8 Self Labelling N/A Bluetooth Headset Support Built-in Electronic Hook Switch Yes (Φ3.5mm pin jack) Ethernet Port 2 port (10/100/1000M) PoE Support Yes (802.3af compliant) Options AC Adaptor KX-A239 Wall Mount Kit KX-A432 KX-A433 Wired Headset RP-TCA400/430 Others Color Variation White, Black <Note> Some operations may vary depending on the type of telephone being used. 62

IP Phone (SIP) ‘KX-HDV Series' A white model is available
Terminal Information IP Phone (SIP) ‘KX-HDV Series' Lineup KX-HDV430 High-End For Executives/Supervisors Video Communication 4.3 inch Backlight LCD Display Color Touch Panel 3 x 8 Self Labelling, 　Programmable Buttons 2 Giga Ethernet Ports (10/100/1000M) PoE Full Duplex Speakerphone Built-in Bluetooth for Headset EHS Support KX-HDV330 4.3 inch Backlight LCD Display Color Touch Panel 3 x 8 Self Labelling, 　Programmable Buttons 2 Giga Ethernet Ports (10/100/1000M) PoE Full Duplex Speakerphone Built-in Bluetooth for Headset EHS Support KX-HDV230 2.3 inch Backlight LCD Display 5.1 inch Self Labelling Backlight LCD Display - 2 x 12 Self Labelling, Programmable Buttons 2 Giga Ethernet Ports (10/100/1000M) PoE Full Duplex Speakerphone EHS Support KX-HDV130 2.3 inch Backlight LCD Display - 2 Programmable Buttons 2 Ethernet Ports (10/100M) PoE Full Duplex Speakerphone A white model is available for each phone KX-HDV100 2.3 inch LCD Display - 2 Programmable Buttons 1 Ethernet Ports (10/100M) AC Adaptor Included Speakerphone 63

IP Phone (SIP) ‘KX-HDV Series'
Terminal Information IP Phone (SIP) ‘KX-HDV Series' Specifications Model Number KX-HDV100 KX-HDV130 KX-HDV230 KX-HDV330 KX-HDV430 Functions LCD 2.3-inch, Monochrome 4.3-inch, Color Touch Panel Backlight N/A Yes Speakerphone Yes (Full Duplex) Programmable Button 2 2 x 12 3 x 8 Self Labelling Bluetooth Headset Support Built-in Wired Headset Port Yes (RJ9 jack) Electronic Hook Switch Yes (Φ3.5mm pin jack) Ethernet Port 2 port (10/100M) 2 port (10/100/1000M) PoE Support Yes (802.3af compliant) Options AC Adaptor Included KX-A423 KX-A422 Wall Mount Kit KX-A440 Others Color Variation White, Black <Note> Some operations may vary depending on the type of telephone being used. 64

Digital Phone 'KX-DT5xx Series' A white model is available
Terminal Information Digital Phone 'KX-DT5xx Series' Lineup High-End KX-DT546 with KX-DT590 - 6-Line Backlight LCD Display - 24 Flexible CO Buttons Full Duplex Speakerphone EHS Support Options KX-DT590: Digital DSS console (48-Key) KX-DT543 3-Line Backlight LCD Display - 24 Flexible CO Buttons Full Duplex Speakerphone EHS Support Options KX-DT590: Digital DSS console (48-Key) KX-DT521 A white model is available for each phone - 1-Line Backlight LCD Display - 8 Flexible CO Buttons - Full Duplex Speakerphone Options KX-DT590: Digital DSS console (48-Key) 65

Digital Phone 'KX-DT5xx Series'
Terminal Information Digital Phone 'KX-DT5xx Series' Specifications Model Number KX-DT521 KX-DT543 KX-DT546 Functions LCD 1-Line, Monochrome 3-Line, Monochrome 6-Line, Monochrome Backlight Yes Speakerphone Yes (Full Duplex) FF Button 8 24 Bluetooth Headset Support N/A Electronic Hook Switch Yes (Φ3.5mm pin jack) Options AC Adaptor Wall Mount Kit KX-A432 KX-A433 Wired Headset KX-TCA400/430, RP-TCA400/430 Others Color Variation White, Black Note: Some operations may vary depending on the type of telephone being used. 66

DECT Wireless System: Portable Station KX-TCA Series
Terminal Information DECT Wireless System: Portable Station KX-TCA Series KX-TCA185 Standard Model KX-TCA285 Slim & Light Model IP65*3 Tough Type Model KX-TCA385 Specifications Model Number Standard Model KX-TCA185 Slim & Light Model KX-TCA285 IP65 Tough Type Model KX-TCA385 LCD 1.8 inch TFT Color PBX Linked Feature*1 Yes Speakerphone Yes (Full Duplex) PBX Flexible CO Button 12 Soft Keys 3 Headset Port Yes (Φ2.5mm pin jack ) N/A Noise Reduction Conference Function DECT Paging Vibration Splash and Dust Resistant IP65*2 DECT Encryption Ready *1 Examples: PBX Call Log/PBX System Phonebook/PBX Personal Programming etc. *2 IP65 compliant: Protection against dust entering the handset, and protection against water spraying from any direction. 67

DECT Wireless System: IP Cell Station & Repeater
Terminal Information DECT Wireless System: IP Cell Station & Repeater Specifications IP Cell Station KX-NS0154 Repeater KX-A406 Wireless solution for local or remote office communication 4 channel for up to 4 simultaneous calls Expand to 8 channels with Activation Key Compatible with CAT-5e Standard Cabling LAN or Air synchronization technology Powered by either PoE or AC adaptor (sold separately) DHCP or static address supported Media Relay Gateway supported Up to 3 repeaters supported To extend the coverage zone of DECT Cell Stations Up to 6 repeaters per Cell Station Up to 3 repeaters can be registered in a cascade configuration Encryption supported Powered by AC adaptor Wall mountable 68

Communication IP Camera
Terminal Information IP Camera Specifications Communication IP Camera KX-NTV150 IP Video Doorphone KX-NTV160 Video communication Protocol: SIP Dedicated camera for the KX-NSX/NS series Built-in Wi-Fi PoE/AC Adaptor One touch calls Auto dialling with sensor IP43 support* PoE only * IP43 compliant: Resistant to falling water droplets within a perpendicular range of 60 degrees (rain-proof design) Wires and other solid objects thicker than 1 mm in diameter cannot penetrate the device 69

Thank You! Trademarks and registered trademarks
- The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under licence. Wi-Fi is a trademark or registered trademark of Wi-Fi Alliance. 　Other trademarks and trade names are those of their respective owners. - Outlook is registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

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