1. Identity Orchestration and Management through Advanced Workflows
IdentityMaestro.com

2. Cloud and continuous change break the traditional identity management model

3. The Cloud – disrupting every industry and sector

4. Cloud services, system coexistence and Cloud adoption are critical to customer growth.
Identity Maestro delivers Cloud adoption, simplicity and growth across hybrid systems.

5. Global Cloud IAM adoption
64%
of CFOs reported that implementing cloud technology would reduce operational costs by up to 20%.
‘CLAIM VANTAGE’
32%
of IT leaders say lack of resources & expertise is now their #1 cloud challenge.
‘RIGHTSCALE’
63%
of IT leaders will be replacing 1 or more IAM technologies within the next 2 years.
‘GARTNER’

6. The chaos of managing identities
Customer support
Separate logins
IT inefficiencies
Marketing automation
CRM implementations
Staff outsourcing
Business disruption
Costly training
Lack of control
Upgrades
Consolidation
Migrations
Data silos
Inefficiencies
Multiple systems
Outsourced apps
Mobile apps
Security

7. Identity Maestro delivers a better and simpler way to manage hybrid identities 
#IOMmadesimple

8. Why customers value Identity Maestro? Improved…
Simplicity
Agility
Compliance
Extensibility
Increase business efficiency
Accelerate migration to the cloud
Reduce complexity
Reduce personnel and IT costs
Streamline business operations
Service desk staff manage IAM tasks
Empower end-users with self-service
Simplify IAM and orchestration tasks though automated workflow
Single interface to manage all systems
Accelerate cloud adoption and user satisfaction
Supports federated identities and SSO
Hybrid Cloud made better and simpler
PCI
Sarbanes-Oxley
Governance Risk Compliance (GRC)
ISO 27001
SaaS connectors
Support legacy business applications
Manage multiple service and business apps through workflow - from a single interface

9. Identity management requirements
Agility
Enable organizations to
adapt to change in the
competitive marketplace
Speed of Deployment
Deliver smooth employee onboarding/offboarding
Service Optimization
Enable IAM
program initiatives
Zero-Day Start
Automate and standardize
zero-day start processes
Simplicity through Automation
Eliminate unnecessary complexity and manual processes
Self-service Forms Self-service vacation requests, forgot password
and more

10. Identity Maestro – default Cloud connectors
Office 365
Azure AD
Skype for Business Online
Cloud Services and Applications Connectors
Exchange Online
Identity Maestro SDK for third-party solutions

11. Legacy systems and applications
Exchange 2016, 2013, 2010, 2007
ActiveDirectory
Microsoft Terminal Services Home Directory Servers
On-premises Applications and Connections
Open LDAP,
eDirectory
Lync 2013, Skype for Business 2015 Server
Identity Maestro SDK for
third-party solutions
(SAP, Oracle, PeopleSoft, ...)
GroupWise 2014, 2012, 8

12. New Features Manage Module Audit Module
Enable + disable Lync 2013 Server and Skype for Business 2015 Server
On-Premise users
Enable + disable Office 365 users
Audit Module
Full audit logging of Azure AD,
O365, GroupWise

13. Create Module
Profiles now use integrated workflows for user creation as a background process
Create Azure and Office 365 users, enable/disable mailboxes and
Skype For Business Online
Create AD users, enable Exchange
On-premises mailboxes and
Skype for Business Server
Create AD or eDirectory users with GroupWise 2014 mailboxes
Create home folders in DFS
Includes advanced approval
and related workflow

14. Workflow Module Includes default create workflows for target systems
Includes default manage workflows to enable + disable user accounts and mailboxes for target systems
Workflow Center provides updates to status of workflow jobs
Flexible notification services for approvals and related workflows
Additional workflows can be customized by our Professional Services Team

15. Identity Maestro – the new way of doing things
OLD WAY NEW WAY
DEVELOPMENT
RESOURCES
LINE OF BUSINESS
SYSTEMS
Custom code
Multiple management applications requiring permissions
Building custom solutions to interface with legacy applications
Complex connections on
old systems
SERVICE CONNECTORS
DELEGATED IAM
BUILT IN WORKFLOW & SERVICE INTEGRATION
MANAGEMENT FABRIC
PLATFORM

16. Agile IT automation through workflows
Reallocating valuable IT resources to more complex IT projects
Automate departing users and revoke access
Speed of deployment, security, simplicity, immediate ROI
Enable O365 users with a few clicks
Onboarding 1500 employees in 2.5 hours

17. Secure Delegation Directory Systems Email Systems CRM Systems
LoB Applications
Azure AD:
Office 365 Exchange Online Mailboxes
Skype for Business Online
AD (On-Premise):
Lync Server 2013
Skype for Business Server 2015
eDirectory
Open LDAP
Office365
Microsoft Exchange – 2007
Novell GroupWise
and others ...
Salesforce.com*
Dynamics CRM*
and others ...
SAP*
Oracle*
PeopleSoft*
SQL applications*
HR Systems*
And others ...
* Identity Maestro remote agents and customization requried

18. Microsoft Azure Active Directory
Attack and Defense in a Hybrid IT World
Create
Manage
SaaS Accounts
Licenses
Group Membership
Access Rights
Applications
Devices
Identity Sync
Self-service
Single Sign-On
•••••••••••
Username
Audit
Workflows
Provisioning
De-provisioning
Cloud SaaS
SaaS
Azure
Office 365
Public
cloud
On-premises
Other Directories
Windows Server
Active Directory
Microsoft Azure Active Directory

19. The evolution of Identity Maestro
1999
Company kick-off
ISV Subsidiary of Omni Technology.
HQ Edmonton, Alberta, Canada
2000
EMU
GroupWise and eDirectory Management desktop application
2003
eControl 1.0
GroupWise and eDirectory
Web-based, "Zero Rights" delegated account management
Manage, Create, Self-service, Audit
2004
eControl V2.5
Added support for Active Directory
and MS Exchange 2003
2007
eControl V3.6
Added support for Exchange 2010

20. ServiceControl V4.0 eControl V3.6 eControl V3.7 ServiceControl
2010
eControl V3.6
Added support for Exchange 2010
2013
eControl V3.7
Added support for Exchange 2013, GroupWise 2014
2016
ServiceControl
eControl rebranded to
ServiceControl V4.0
Added Integrated and Advanced Workflows
as the new core architecture for the ServiceControl platform, added support for Azure AD/Office 365, Exchange Online, Skype for Business Online, Lync 2013,
Skype for Business 2015
2017
April
Identity Maestro
ServiceControl rebranded to Identity Maestro
2017

21. Where we’ve been eControl (r.3.6.3) Website hosted on IIS
32-bit Remote Agent Service
SC Server
64-bit Remote Agent Service
Windows – 32/64 bit
Supported Server Platforms
.NET
AD (On Premise) 2003+
Exchange 2003 – 2010 (On Prem)
eControl (r.3.6.3)
Target Systems
eDir (On Prem) 8.5+
GroupWise 7.x to 2012 (On Prem)
Open LDAP
Create
Manage
Modules
Self Service
Audit Reporting
Administration

22. How we help customers today (1)
Supported Server Platforms & Core Requirements Windows Server 2016, 2012 (R2) x NET 4.5+
ServiceControl Web Portal (hosted on IIS)
32-bit & 64-bit Connection Agent Windows Services
Installed Components
SC Server
Azure AD Agent Web Application (hosted on IIS)
Workflow Engine Web Application (hosted on IIS)
Workflow Engine
Workflow Engine Monitor portal hosted on IIS
Default workflows for Create, Manage,  Self-service tasks for supported target systems
Lync Server 2013
AD (On-Premise) 2008+   Exchange 2016 – 2007
Skype for Business Server 2015
Azure AD Office 365 Exchange Online Mailboxes Skype for Business Online
Target Systems
eDirectory, GroupWise 2014 to 8 -  requires eDirectory & GroupWise clients installed
GroupWise 2014 with AD
GroupWise 2014
GroupWise 2014 with eDir
ServiceControl (4.0)
Open LDAP

23. How we help customers today (2)
AD + Azure AD + O365 Mailbox + Skype for Business Online
AD + Exchange Lync 2013 accounts
Now uses legacy or new workflows
eDir + Legacy GroupWise
Create
AD + GroupWise 2014
eDir + GroupWise 2014
Modules
Supports non-workflow methods for third-party extensions
Manage Uses standard or workflow-enabled tasks
User able to modify personal details and group memberships
Self-Service
Forgot password
Audit Reporting
Administration

24. Helping customers grow tomorrow
Roadmap (4.++)

25. Pricing (USD) $12/user $6/user $2/user $1/user Corporate Government
University
K-12
$12/user
$6/user
$2/user
$1/user
Includes all modules: manage, create, self-service, audit, workflow.
Includes all modules: manage, create, self-service, audit, workflow.
Includes all modules: manage, create, self-service, audit, workflow.
Includes all modules: manage, create, self-service, audit, workflow.
Customized Workflow
Add $12/user
Customized Workflow
Add $6/user
Customized Workflow
Add $2/user
Customized Workflow
Add $1/user

26. Pricing (EUR) €12/user €6/user €2/user €1/user Corporate Government
University
K-12
€12/user
€6/user
€2/user
€1/user
Includes: manage, create, self-service, audit, workflow.
Includes: manage, create, self-service, audit, workflow.
Includes: manage, create, self-service, audit, workflow.
Includes: manage, create, self-service, audit, workflow.
Customized Workflow
Add €12/user
Customized Workflow
Add €6/user
Customized Workflow
Add €2/user
Customized Workflow
Add €1/user

27. “A unified identity management solution that saves valuable administrator time, reduces administration complexity and keeps all our systems and modifications under control.”
Andreas Thiele, Assistant Director of Systems, Identity Management and Infrastructure
The University Hospital of Würzburg  

28. “The return on investment was immediate
“The return on investment was immediate. Tasks that would have otherwise taken 30 minutes for a senior IT person to complete are done in a couple of minutes by our service desk staff.”
Municipal IT Manager 

29. The results were phenomenal
The results were phenomenal. In a few short hours, we had created 3,500 user, home directory, and accounts.
John Moreno, MIS Directory for PEDS
Pendergast Elementary School District

30. “Advanced audit capabilities and full logging of changes helped us pass our last security audit.”
Nelson González Moreno, Director of IT Operations
 Binaria for the CGE Group  

31. How can we help you grow in the future
The next Identity Maestro development sprints start
June 12, 2017 and July 31, Identity Maestro’s future is 100% customer driven. Which of the following will help you grow better and faster?
New connections and remote agents for specific target systems
New features/functions/options across specific systems
License management options for additional systems
New Workflows
Others

32. Contact us Don’t get left behind in the Cloud dust!
Build your future with Identity Maestro.
Contact us:
Aldo Zanoni, CEO
ext. 232