1. Chronic Care Management
Problem Statement- 3
Chronic Care Management
Deepti Hada
Nirjari V Dalal
Padmanaban Sahadevan
Thien Vo

2. “Patients are seeking easier ways to engage in their own care; healthcare providers are looking to more effectively manage chronic conditions”
Andrew Thompson, CEO of Proteus Digital Health

3. Three issues we are focusing:
Diabetic Care Connect
Aim:
Better Health
Better Care
Better Costs
Three issues we are focusing:
These issues are from current scenario
Three issues will influence the ultimate utility and success of “Diabetic Care Connect (DCC)”. These include the patient-doctor relationship, data security, and data sharing.

4. Doctor/ Nurses (Telemedicine)
Diabetic Care Connect
Patients
Family Members
Care Coordinator
Doctor/ Nurses (Telemedicine)

5. Value Proposition Qualitative Reliable Analytical Data
Patient oriented care
Disease Care management
Customization
Quantitative
Cost savings

6. Key Partners: Target Audience
Customer Segment:
Key Partners:
Patients with chronic conditions
Patients without prompt access to healthcare
Physicians
Care coordinator
Insurance Companies
Hospitals
Physicians (PCP, Endocrinologists, Eye Doctors, Podiatrist)
Nutritionist
LPN
Pharmacy
Target Audience
In 2011, patients diagnosed with Diabetes were In 2011, patients diagnosed with Diabetes were
16% - Age 18–39
63% -Age 40-64
21% - Age 65-79
86%ofournationalhealthcareexpendituresgotodealingwithchronicillnessesandconditions
ThisincludesMedicare–99%ofitsannualspend–andMedicaid–85%ofitsannualspend
Chronicconditionsaccountfor:
85% of hospital admissions and most readmissions
79%ofdoctorvisits
95%ofprescriptions
50%oftheacutepresentsinERs
Top 1%
Age 18–39
Age 40-64
Age 65-79

7. Key resources: Channels: Key activities: Patient health data
Programmers
Applications developers
Web portal
Apps for mobile devices
Key activities:
Web platform management - Apps development
Secure connection

8. Cost structure Revenue Fixed costs
Web portal license and maintenance
Salaries (programmers, developers)
Marketing
Direct sales to consumers for personalized apps
Physician subscription (access to patients + marketing

9. App features Exercise Nutrition Glucose level checks
Reminders for Drug Intake
Drug Intake Monitoring
Indicators for Drug Refill
Education Module
Rewards for Compliance
Telemedicine
64% of Americans would be willing to have a video visit with a doctor. (Source: American Well) What this means: Telemedicine is providing new ways to connect patients with their doctors. The desire for telemedicine, as well as its availability, continues to grow.

10. App building Roadmap Mission and goal Research Prototype
Define the purpose of our app
Define the customer base
Research
Similar apps in the market
Technical requirements
Design
Prototype
Create sketches of the app
Create a story
Define backend
Data sources
Technology requirements
Test the prototype

11. Responsive Web Application
Data Verification
Data Security and Privacy
Patient Friendly
Ease of input activity
Intuitive app interface

12. App Prototype Screens

13. Advantages: No need for waiting in long queues to see a physician
Cost effective – The growth in TeleHealth space will extensively reduce insurance premiums and potentially reduce the time a patient has to be away from work
Immediate medical attention especially during times of medical emergency
Easy for care coordinator to keep track of all patients
Improved healthcare quality

14. Ongoing Engagement, Provider Coordination and Monitoring
Source:Eifermann, Rivka R. "Uncovering, covering, discovering analytic truth: Personal and professional sources of omission in psychoanalytic writing and their effects on psychoanalytic thinking and practice." Psychoanalytic Inquiry 16, no. 3 (1996):

15. Things to be taken care of:
Implementation:
Launch the mainstream service
Refine service delivery as required
Ensure accurate documentation and training through refinements
Check the service is stable as deployments rapidly increase
Conduct the service evaluation and report findings
Things to be taken care of:
Implementation Issue
How to handle it?
Cost
Gather data for informed investment decision. Perform Cost-Benefit analysis
Legacy Architecture
FDA and HIPAA
Multi-vendor technologies already in place
Be innovative

16. Thank you