1. Supervisors Leadership (24hrs)
TCOLE Course # 3737
AND
UNIT FIVE
BCCO PCT #4 PowerPoint
BCCO PCT #4 PowerPoint

2. UNIT FIVE
STYLES

3. Learning Objectives
Learning Objective 5.0: Leadership Styles Learning Objective 5.1: The participant will be able to describe how to use leadership frameworks Learning Objective 5.2 :The participant will be able to list the characteristics of effective leaders

4. 5.1 How to Use Leadership Frameworks
CLASS QUESTION
What is Leadership?
5.1 How to Use Leadership Frameworks

5. 5.1 Leadership Framework
LEADERSHIP is the “ART” of influencing and directing subordinates in such a manner as to obtain their willing obedience, confidence and respect while achieving the agency’s mission statement, goals and objectives.

6. 5.1 Leadership Framework
Continued
A. What is a leader? 1. No universally accepted definition

7. 5.1 Leadership Framework A. What is a leader? – Cont’d
Continued
A. What is a leader? – Cont’d
2. Leadership is, in part, the process of influencing the activities of others

8. 5.1 Leadership Framework A. What is a leader? – Cont’d
Continued
A. What is a leader? – Cont’d
3. Leadership myths:
a. Leaders are born, not made
b. Leaders are charismatic

9. 5.1 Leadership Framework A. What is a leader? – Cont’d
Continued
A. What is a leader? – Cont’d
3. Leadership myths:
c. Leadership is a rare skill
d. Leadership exists only at the top of the organization

10. 5.1 Leadership Framework A. What is a leader? – Cont’d
Continued
A. What is a leader? – Cont’d
3. Leadership myths:
e. Leaders must prod, manipulate, control and direct others to get the job done

11. 5.2 Characteristics of Effective Leaders
A. What is a leader? – Cont’d
4. Difference between Leaders and Managers
  a. Managers manage things and programs
b. Leaders lead people

12. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
1. Compare characteristics of effective vs. ineffective leader

13. CLASS QUESTIONS
Think of the most effective and the least effective leader in your past.
What traits were/were not exhibited?

14. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
a. Honesty and integrity

15. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
b. Responsibility & personal accountability

16. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
c. Loyalty

17. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
d. Fairness/justice

18. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
e. Knowledge

19. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
f. Self-confidence

20. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
g. Drive/initiative

21. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
h. Vision

22. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
i. Dependability

23. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
j. Active listener

24. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
k. Decisiveness

25. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
l. Courage

26. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
2. Commonly perceived traits & characteristics
m. Self-Motivated

27. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
3. Authority and power
a. Authority - granted from above and exerted downwards as a result of rank or title

28. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
3. Authority and power
b. Power - granted from all directions (mainly from below) and is exerted in all directions

29. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader 3. Authority and power b. Power (1) Is earned through display of;
(a.) honesty,
(b) credibility, and
(c) integrity.

30. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader 3. Authority and power b. Power (2) Use of power is reciprocal and self- generating; the more power that is granted to others (empowerment) the more power is granted back.

31. 5.2 Characteristics of Effective Leaders – Cont’d
B. Characteristics of an effective leader
4. Leading by example
a. Leaders "walk their talk" in all situations
b. Integrity/credibility - consistency in thoughts and actions

32. 5.2 Characteristics of Effective Leaders – Cont’d
C. Theory X and Theory Y Model
1. Theory X - Leaders perceives of all workers as lazy and in need of external motivation to get the job done (i.e., pay, benefits, perks, etc.)

33. 5.2 Characteristics of Effective Leaders – Cont’d
C. Theory X and Theory Y Model
2. Theory Y - Leader perceives workers as being self-motivated. Leaders feel they want to do a good job. Intrinsic (internal) actions motivate actions

34. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model
1. No one "best" leadership model
a. Different situations require different approaches

35. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model
2. Directive and supportive behavior
a. Directive behavior-leader engages in one-way communications;

36. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior a. Directive behavior-leader engages in one-way communications;
(1) spells out employee's role and

37. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior a. Directive behavior-leader engages in one-way communications;
(2) tells employee what to do,

38. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior a. Directive behavior-leader engages in one-way communications;
(3) when to do it; closely supervised

39. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior a. Directive behavior-leader engages in one-way communications;
(3) when to do it; closely supervised
(a.) Structure
(b.) Control

40. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior a. Directive behavior-leader engages in one-way communications;
(3) when to do it; closely supervised
(c.) Supervise

41. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model
2. Directive and supportive behavior – Cont’d
b. Supportive behavior- leaders engages in two-way communications

42. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior b. Supportive behavior- leaders engages in two-way communications, - Cont’d
(1) listens,

43. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior b. Supportive behavior- leaders engages in two-way communications, - Cont’d
(2) provides support & encouragement,

44. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior b. Supportive behavior- leaders engages in two-way communications, - Cont’d
(3) facilitates interaction, and involves employee in decision-making

45. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior b. Supportive behavior- leaders engages in two-way communications, (3) facilitates interaction, and involves employee in decision-making – Cont’d
(a) Praise

46. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 2. Directive and supportive behavior b. Supportive behavior- leaders engages in two-way communications, (3) facilitates interaction, and involves employee in decision-making
(b) Listen
(c) Facilitate

47. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model
3. Specific styles
a. Directing - high directive low supportive
b. Coaching - high directive high supportive

48. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model – Cont’d
3. Specific styles
c. Supporting - high supportive low directive
d. Delegating - low supportive low directive

49. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model – Cont’d
4. Leaders must assess development level (readiness) of each employee related to:

50. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 4. Leaders must assess development level (readiness) of each employee related to:
a. Competence knowledge or skills gained from education, training and experience

51. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model 4. Leaders must assess development level (readiness) of each employee related to:
b. Commitment combination of confidence and motivation

52. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model - Cont’d
5. When to use situational leadership style
a. Directing - low competency high commitment

53. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model - Cont’d
5. When to use situational leadership style
b. Coaching - some competence low commitment

54. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model - Cont’d
5. When to use situational leadership style
c. Supporting - high competence variable commitment

55. 5.2 Characteristics of Effective Leaders – Cont’d
D. Situational Leadership Model - Cont’d
5. When to use situational leadership style
d. Delegating - high competence high commitment

56. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style
1. Heroic - Leader continues to fulfill tasks of line level as well as manage others (i.e., "patrolman with stripes").
a. Views self as problem- solver

57. Remember that development level is task specific
5.2 Characteristics of Effective Leaders – Cont’d
Remember that development level is task specific

58. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style - Cont’d
1. Heroic - Leader continues to fulfill tasks of line level as well as manage others (i.e., "patrolman with stripes").
b. always has answers (John Wayne Syndrome).

59. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style – Cont’d
2. Heroic leader uses force, charm, and political skill to coordinate activities of others.

60. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style – Cont’d
2. Heroic leader is more concerned with getting tasks accomplished than with bringing people along or preparing them for future assignments.

61. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style – Cont’d
3. Postheroic - Leader perceives of self as a developer of others (employees

62. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style 3. Postheroic - Leader perceives of self as a developer of others (employees). Cont’d
a. Strives to construct a "shared responsibility team" by communicating goals and visions.

63. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style 3. Postheroic - Leader perceives of self as a developer of others (employees). Cont’d
b. Facilitates others in problem solving activities.

64. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style 3. Postheroic - Leader perceives of self as a developer of others (employees). Cont’d
c. Encourages others to find answers.
d. Empowers vs enables

65. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style
4. Postheroic leader realizes job is not to run harder and faster but to develop a team that shares in the responsibility of getting the job done

66. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style 4. Postheroic leader realizes job is not to run harder and faster but to develop a team that shares in the responsibility of getting the job done
a. empowerment.

67. 5.2 Characteristics of Effective Leaders – Cont’d
E. Heroic vs. Postheroic leadership style 4. Postheroic leader realizes job is not to run harder and faster but to develop a team that shares in the responsibility of getting the job done
b. Holds others accountable for their actions and accepts accountability to superiors

68. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager
1. Shows confidence and trust in employees as they mature.
2. Acts in a supportive role to achieve goals.

69. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
3. Attempts to understand individual and organizational problems and never avoids dealing with them.

70. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
4. Provides the necessary training for employee development.

71. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
5. Shares all important information about the organization.

72. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
6. Is generous in credit and recognition of successful performance.(Slow to condemn but quick to praise)

73. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
7. Is friendly and easily approached.

74. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
8. Employs constructive action instead of criticism.

75. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
9. Respects others' ideas and criticisms without necessarily accepting them completely.

76. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
10. Will not "walk over" others to achieve personal goals, yet still strives to "get ahead."

77. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
11. "Plays square" and does not "work angles" even for his own advantage.

78. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
12. Bases managerial efforts on a coherent plan.

79. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
13. Is objective and values facts and adequacy of information.

80. 5.2 Characteristics of Effective Leaders – Cont’d
F. Characteristics of an Effective Manager – Cont’d
14. Has positive, as opposed to negative, assumptions about people. (See’s the best in a person not his/her worst)

81. 5.2 Characteristics of Effective Leaders – Cont’d
G. Leadership traits – Cont’d
1. Intelligence (above the average of his followers).
2. Skill in verbal and written communication.

82. 5.2 Characteristics of Effective Leaders – Cont’d
G. Leadership traits – Cont’d
3. Confidence in self (healthy self-concept).
4. Competence in task or activities performed.

83. 5.2 Characteristics of Effective Leaders – Cont’d
G. Leadership traits – Cont’d
5. Perception of and insight into problems.
6. Sensitivity to individual and group feelings.

84. 5.2 Characteristics of Effective Leaders – Cont’d
G. Leadership traits – Cont’d
7. Moderate boldness in social situations.
8. Emotional maturity.

85. 5.2 Characteristics of Effective Leaders – Cont’d
G. Leadership traits – Cont’d
9. High tolerance for frustration.
10. Breadth in interests and activities.

86. 5.2 Characteristics of Effective Leaders – Cont’d
G. Leadership traits – Cont’d
11. Strong motivation for achievement.
12. High concern for the feelings and needs of people in the organization.

87. HOMEWORK
Research and find a case study of effective and ineffective leadership styles highlight key points and concepts. Be prepared to share with class tomorrow morning

88. Questions?

89. DEFINE & PROCESS
Explain 5.1: Describe how to use leadership frameworks
Process: 89

90. DEFINE & PROCESS
List & Explain 5.2: The characteristics of effective leaders
Process: 90

91. TAKE A 10-MINUTE BREAK

92. First-Line Supervisor
SOURCES
First-Line Supervisor
LEADERSHIP
TCOLE Course # 3737
All Course Sources and/or Resources are listed in your Participant Handout
Bexar County Constable Office PCT#4

93. “POWER” Stay informed, stay SAFE, stay Vigilant & stay Alive”
“Knowledge is
“POWER” Stay informed, stay SAFE, stay Vigilant & stay Alive”