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A medical services company

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Presentation on theme: "A medical services company"— Presentation transcript:

1 A medical services company
MSLA A medical services company

2 About MSLA MSLA was established in 1998 and has been growing ever since. We have built our reputation on superior customer service, outstanding report quality, and rapid turnaround time.  Our business philosophy incorporates exceptional customer service and accurate evaluations, both of which are the primary factors for our growth since our inception. MSLA's Core Values are what help define how we conduct ourselves. They are the "rules of the road" that govern our daily actions. MSLA's Core Values are at the heart of our business and are subsequently extremely important to understand and operate by.

3 MSLA’s Core Values Integrity: Do the right thing. Our clients, patients, and providers all expect this of MSLA and we deliver on this promise in every facet of our business. Honesty: MSLA is devoted to honest and fair business practices. We work vigorously with all of our partners to ensure that we manage ourselves in a way that cannot be viewed as anything else but 100% ethical. Action: We at MSLA encourage all of our staff members, clients, and providers to move MSLA forward. Whether it be customer service, technology or new business ventures, we want to work with any interested party in improving our service delivery.  This takes a total team effort and MSLA is committed to just that. Teamwork: We are all dependent upon each other to succeed in life, so we need to do our best to treat others with respect while reaching toward a common goal.  No matter what your interaction is with MSLA, you are considered a part of the MSLA Team!

4 Our Veterans Medical Support Los Angeles (MSLA) is proud to have been awarded the Disability Examination Management contract to provide medical disability examinations to veterans residing in California, Nevada, Hawaii and Guam.  Since July 2011, MSLA has been supplementing services the U.S. Department of Veterans Affairs provides, so that Veterans may receive their benefits more quickly.  MSLA's business philosophy incorporates exceptional customer service and accurate evaluations, delivered on time.  Each of our providers undergoes an extensive review of their health professional credentials, training, experience, or demonstrated ability, practice history and medical certification or license to determine if they are suitable to conduct examinations.  MSLA has also successfully implemented a training program for all examiners, staff support, and subcontractors who will have routine contact with Veterans and Service Members.  The training reinforces an understanding of relevant VA requirements, regulations, the necessity for Quality Assurance, and includes an approach to ensure all project-related employees and Subcontractors are adequately trained to conduct C&P examinations. MSLA has conducted thousands of (C&P) examinations for Veterans to obtain the necessary medical information needed by U.S. Department of Veterans Affairs to ascertain the current severity of the claimed conditions and whether the illness, injury or disease was incurred in or aggravated as a result of the Veteran's military service. MSLA encompasses superior customer service, outstanding report quality and rapid turnaround of exam reports.  We take tremendous pride in the services that we provide to our nations Veterans to meet the highest expectations of you the Veteran, our client and the future Veterans we serve.

5 Your participation As a networked provider, your role will be to perform the medical evaluation the VA will use to determining if the condition is related to military service. These onetime exams are non-treating, micro-focused and MSLA provides the medical records for review. In most cases after the exam, you will complete an online questionnaire consisting of check boxes and pre-populated multiple choice answers. MSLA is actively seeking providers to complete the following exams: General Medical Exams Gynecologic Exams TBI Exams Mental Health Exams Audiology Exams Dental Exams Eye Exams Sleep Stud MSLA pays you directly within 30 days of exam completion. In most cases, no paper or electronic claim is required for reimbursement - Submission of the questionnaire completes the process. We process checks on the 1st and 15th of every month. MSLA will work around your schedule to book appointments when you are availability.


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