1. NYAS Independent Visitors’ Services
NYAS IV CO ORDS MEETING SEPT 2013

2. Training and Assessment Officer
WELCOME
A1 ASSESSOR & QUALITY ASSURANCE OFFICER
Valerie Marshall
Training and Assessment Officer
Claire McAllister
NYAS IV CO ORDS MEETING SEPT 2013

3. IV TRAINING
It is importance for training to receive the attendance registers within 3 days after the training
Use Feedback from Coordinators to training form when delivering training
‘Training needs’ - to be asked in the initial interview
IV Training Power Point – Notes pages now draw attention to the training linking it with the workbook exercises.
NO post training/panel interviews to take place before the workbook is signed off.
NYAS IV CO ORDS MEETING SEPT 2013

4. Guidance for IV workbooks
Where possible electronic IV manuals to be completed
Paper copies excepted to meet individuals training needs – Mentor to photocopy and keep and send original to Val Marshall - NYAS Birmingham, 169 Newhall Street, Birmingham, B3 1SW
Always remember to ensure page 3 is completed with all the correct details
Personal names of mentors are not be used so ‘co ordinator or line manager’ is the most appropriate term to use as the external verifier will not know who ‘Fred or Hilda’ are.
Please save the workbooks as – ‘CONTRACT NAME IV WORKBOOK NAME OF VOLUNTEER DATE OF TRAINING AND NAME OF TOWN’ – for example - Solihull IV workbook Hilda Smith Birmingham and it is useful to include this title in the in the ‘RE’ box as it makes it easier to identify in all of our lists of s
NYAS IV CO ORDS MEETING SEPT 2013

5. Mentoring can be achieved by
Feedback on the workbook
Telephone discussion – record this in the feedback box
Face to face support/discussion - record this in the feedback box
Support from the training team
Mentor’s feedback
Please always provided feedback whether constructive feedback or recognising the volunteer has completed the exercise each time, this shows the journey of the learner ,
Please include your full name and date each time
NYAS IV CO ORDS MEETING SEPT 2013

6. ASSESSMENT PROCESS
1: s on are checked every day and in people’s absence The workbooks come into this address so that Carol can log on the spreadsheet that they are in and allocate them to an assessor..
2: The assessor begins the process of assessment with the mentor and liaises directly with the mentor until the process in complete.
3: The final workbook is returned in one  to Carol Vague, the Mentor and HR (Steve Lawson and Nicola Courtney), along with Feedback and notice of completion).
4: Sheila or the external IV will produce a quarterly report with actions from the Sampling exercise are carried forward to the regional and / IV meetings by the lead assessor
NYAS IV CO ORDS MEETING SEPT 2013

7. Split into 5 groups please 
GROUP - EXERCISE 3
Split into 5 groups please 
NYAS IV CO ORDS MEETING SEPT 2013

8. Exercise 3
The purpose of this activity is for the volunteer to consider what they would do in these situations
CLARITY is important because the procedure the volunteer follows is very different
Raising historical information is very different to raising a safeguarding concern when it is a new disclosure or new information about a known disclosure and whether the young person/others are at immediate risk
The impact it may have on the relationship if the volunteer hasn’t clarified things before considering what to do may have a lasting effect.
This exercise also brings out individuals opinions and helps us to know they are suitable
By working through 5 situations volunteers should be more equipped to recognised and feel confident and know what they should do if faced with these examples.
NYAS IV CO ORDS MEETING SEPT 2013

9. Break
NYAS IV CO ORDS MEETING SEPT 2013
17/7/12

10. ADDITIONAL POSITIVE ACTIVITIES
The additional funding for IV’s which will be paid upfront and the procedure we would like to suggest for these additional funding visits is as follows:
IV completes the request form, you authorise it and it to Margie McCall and Steve Edwards.
Funds will be paid directly to the IV’s bank account (if they are a new IV we will need their bank details).
IV and YP go on the visit.
IV completes monthly FACT return for the FULL AMOUNT PAID TO THEM (not the amount spent) in the expenses section, just showing e.g. ` £100 additional funding’ in the description.  They do not need to tick the box for the normal £25 flat fee.
NYAS IV CO ORDS MEETING SEPT 2013

11. RECEIPTS
The unspent cash are returned to you and you complete the spreadsheet
At the end of every month you send the receipts to the finance dept
Or IV can send their receipts to the finance dept with their monthly claims and the spreadsheet to Louise.
You keep the cash in a lockable petty cash tin and if a significant amount has built up (e.g. £100) you can pay it back into the NYAS bank account (Louise will give you the bank details when necessary).
NYAS IV CO ORDS MEETING SEPT 2013

12. RISK ASSESSMENTS
The requirements would be for IVs to send a short itinerary time, pick/drop off where they are going
IV Co ords gained consent from the social worker.
IV Co ords then completes a risk assessment (Wayne Davidson is able to support you)
There are generic risk assessments on the IV VRG which can be amended to cover the specific activity
Consider any risks identified on referral/ Prism
Look at the venue’s website for their own risk assessments
Risk assessments are shared with social workers
Social worker agrees and signs the risk assessment
Line Manager sign this off
Share the risk assessment with yp on the day
NYAS IV CO ORDS MEETING SEPT 2013