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Where the World’s IT Needs are Managed

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Presentation on theme: "Where the World’s IT Needs are Managed"— Presentation transcript:

1 Where the World’s IT Needs are Managed
Lobby of THC, bldg consist of 3 independent structures providing some isolation in case of a structural failure. The Data Center is the inside windowless structure. Conference rooms and DR suites/offices are located in the front or entrance structure.

2 About TELEHOUSE Over 20 years of global data center operations
IIX Peering NYIIX have extensions to other local carrier hotels Expansion countries Belgium, Poland, Vietnam, Malaysia, Philippines, India (Cities???) Global Interlink currently connects US & European DC (London, Paris) up to 1G & 10G options Manage-E brand offer simple monitoring up to various remediation levels, plus high end security and compliance consulting; DR/BC Planning, and now hardware break/fix capabilities. Operating two SAS 70 Type ll certified data centers in N.Y. Fully operational data center in Los Angeles 264,000 sq. feet of data center space in the U.S. Data centers in 8 countries, expanding to 14 by 2010 Public IP peering exchanges via NYIIX and LAIIX Transatlantic VLAN connectivity between TELEHOUSE data centers via Global Interlink Comprehensive, scalable managed services available, remotely and on-site

3 38 data center sites worldwide across 17 cities in 8 countries
Around the World UK Docklands East Docklands North Metro Docklands West (March 2010) Beijing Japan Teleport Broadway New York Hong Kong 21 Sites in 9 cities France As you can see these are our current facilities sites | That can provide additional details., maybe introduce some names and locations. Mention Magny already opened and taking orders and Docklands West opening in March. Los Angeles Voltaire Magny Jeuneurs South Korea Singapore TELEHOUSE provides 38 data center sites worldwide across 17 cities in 8 countries

4 In Japan 21 sites in 9 cities Locations in Japan (incl. planned sites)
Sapporo In Japan 21 sites in 9 cities (incl. planned sites) Japan rebranding, speak to local representatives, facilities are robust,….. Oyama Sendai Hiroshima Tokyo Shinbashi・ Otemachi Odaiba ・ Shibuya Koto  ・ Fuchu Mejirozaka ・ Tama Kashiwa Iidabashi Naha Nagoya Nagoya-naka Sakae Osaka Fukuoka Suita Ibaraki Osaka-Chuo

5 About TELEHOUSE’S Teleport Center Designed and built as a data center from the blueprints
Headquarters, Currently utilizing under 40% that capacity, occupancy is about 70%. With 4 power feeds (1substation). Power is purchased from the Port Authority at about 30% lower than local utility rates. Power infrastructure is 2N, Tier 3 facility (with some Tier 4 features), with all systems in an N+1 configuration 24X7 engineering support Layered security procedures Choice of telecom providers 24/7 On-site and remote managed services available 24/7 Onsite Remote Hands included with every help ticket 24/7 Customer Assistance Center (CAC) SAS 70 Type ll certified 162,000 square feet 2N Power with N +1 redundancy Commercial power capacity: 10,000 kVA Variable power density suites 30% power cost savings Disaster recovery suites available

6 About TELEHOUSE’S Broadway Center TELEHOUSE America’s Most Active and Connected Facility
power via multiple feeds (3) Facility is 75 % occupied NYIIX is largest and longest running in NYC, run by Akio Sugeno well known in peering circles. With extensions to other local carrier hotels (The most popular other connection points, 60H & 111 8th Ave. Abundance of diverse and redundant carriers and connectivity via multiple building feeds. SAS 70 Type ll certified; opened Dec. 1997 85,000 square feet N+1 redundancy throughout Commercial power capacity: 3,190 kVA Home to the New York International Internet Exchange (NYIIX) Layered security procedures Over 60 key carriers/ISPs capable of meeting any telecom need 24/7 On-site and remote Manage-E services available 24/7 On-site Remote Hands included with every help ticket 24/7 Customer Assistance Center (CAC) Transport capability to other major carrier hotels

7 About TELEHOUSE’S Los Angeles Center Data Center Gateway to the Asia-Pacific Rim
Recent UPS upgrade; LAIIX growing Asian Gateway serving a variety digital verticals with our own multiple dark fiber extension to “One Wilshire” which is about a city block away. 13,000 square feet; opened August 1998 N+1 redundancy throughout Commercial power capacity: 665 kVA Home to the Los Angeles International Internet Exchange (LAIIX) Transport capability via dark fiber to One Wilshire Your choice of several telecom providers 24/7 On-site and remote Manage-E services available 24/7 On-site Remote Hands included with every help ticket 24/7 Customer Assistance Center (CAC)

8 TELEHOUSE IX Peering NYIIX LAIIX Current members
About 120 active members (Google, Yahoo, Microsoft, Time Warner, Abovenet, KDDI, Akamai, etc.) Over 53 active members (Google, Yahoo, China Telecom, Mzima, Akamai, Limelight, etc.) Port Interfaces 100 M to 10 GigE Local Extension Points Offering seamless peering fabric to major carrier hotels in NYC, including: 25 Broadway (Broadway Center) 7 Teleport (Teleport Center) 60 Hudson St. 111 Eighth Ave Seamless peering access to One Wilshire Blvd Additional Features Largest exchange point in NYC Route server access Hitless operational system (OS) Enhanced peer-to-peer communications Private peering available DNS Root Server Available Peering gateway to Asia-PacRim Peak Traffic Volume 85 Gb/s 10.3Gb/s

9 TELEHOUSE IP Transit Direct IP connectivity provided by TELEHOUSE to data center and colocation clients around the world Cost-competitive Internet network capacity across a multi-backbone route Ensures full-protection and redundant global IP connectivity Customers can access this service from any major data center facility, whether it is TELEHOUSE- branded or not IP Transit is offered from 1 Mbps to 10 Gbps commitments

10 Global Interlink Ultra-fast, transatlantic Ethernet connection
Any Ethernet capable device housed in US DCs: NY, LA, Palo Alto, Dallas, Chicago and Ashburn connected to TELEHOUSE’s London or Paris DC. Bandwidth 1G to 10G Redundant, robust MPLS backbone Web-based traffic monitoring system 24/7/365 Network monitoring and service desk assistance

11 Where the World’s Technology gets Managed
Manage-E Where the World’s Technology gets Managed

12 What is Manage-E? A comprehensive suite of global managed IT monitoring, remediation and management solutions Customizable and scalable IT solutions to meet your needs Freedom to create your own optimal managed services package Reduce overall IT spend, while achieving greater depths of security protection, compliance and service availability

13 Benefits of TELEHOUSE Manage-E Services
Cost Savings: NOC with 24/7 certified staff Monitoring/dashboard tools provide all the technical support needed Customization: Three flexible service offerings: Blue – simple monitoring Gold – monitoring and basic planned remote remediation Platinum - complete monitoring, remediation and performance management Advanced performance monitoring services; Vulnerability scanning – WEV Sentinel Full range of compliance and consulting services Support: 24/7 global partner with custom solutions support

14 Manage-E Infrastructure Services
TELEHOUSE Manage-E will automate and perform daily management tasks of the following, either remotely or onsite at our state-of-the-art data center facilities: Hardware management and deployment OS Monitoring and Maintenance (Sun Solaris, Microsoft, Linux) Server management and support (SQL, Apache, Microsoft, MySQL, Oracle) Load Balancer Management & Support Enterprise storage deployment Network device management Application management and support Desktop management and support Database administration and support support services

15 Manage-E 24/7 Data Center Support Services
Through our partner Akibia, TELEHOUSE provides multivendor hardware maintenance services, providing a single point of contact for all network, security and data center support needs. Provide custom SLAs that cover the leading hardware and software brands including, SUN, HP, IBM, Dell, EMC and others Increase efficiencies by consolidating vendors across multiple hardware platforms. 24/7 call center support Typical 20% savings over OEM plans with proven better response times.

16 Business Continuity Planning (BCP)
Manage-E Business Continuity Planning (BCP) Providing planning solutions for business continuity and disaster recovery TELEHOUSE’s BCP offering is powered by TAMP Systems, which has earned a Certified Business Continuity Vendor (CBCV) certification from the Disaster Recovery Institute (DRI), the world-wide leader in more than 100 countries for business continuity management Business Continuity/Disaster Recovery Plans are created, managed and maintained through TELEHOUSE’s BC/DR Internet and Intranet Planning Software delivered in the language of your choice Well defined SLA with established call prioritization, response, and escalation Web access to the TELEHOUSE service desk system to track call progress in real

17 Find out more, or take a tour. Contact us today. Fred Cannone
Director, Sales & Marketing Tel: (Office) Mobile: (Cell)


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