1. Post-Graduate School Careers and Consulting
Will Haller
FMP Consulting

2. Background: Will Haller
Education:
Hood College: B.S. Psychology, Spanish Minor ( )
University of Baltimore: M.S. Applied Psychology (I/O) ( )
Universitat de Valencia (Winter School) ( )
Experience
LiveHealthier/Centene: Data Operations Analyst, Technical Operations Manager ( )
Schaefer Center for Public Policy: Graduate Fellow ( )
Prometric: Test Developer (2016)
FMP Consulting: Human Capital Analyst ( Current)

3. What’s the Plan After School?
I already have a job lined up
I am currently in the application process to jobs
I am starting to apply to jobs
I am continuing my education: Ph.D, MBA
I’m going to travel to a remote island and live off of the environment

4. What type of work do you want to do?
Human Resources (HR Generalist, HR Specialist, HRBP, HR Analyst)
Talent Acquisition/Recruiting
Personnel Assessment/Testing
Learning and Development/Training
Consulting
Government
Other
Data Analytics
Management/Project Management
Research

5. Applying to Jobs Never send a cold application Timing
6 Months before your “first day”
Resume and Cover Letter
UB Career Center
UB IO Resume/Job Application Workshop (Max White)
References
Never send a cold application
Who do you know at the organization? (LinkedIn)
Who knows your name?
Informational interview
Networking at events

6. Consulting What is being a consultant?
Block, 2011: “Flawless Consulting”: A consultant is a person in a position to have some influence over an individual, a group, or in a position to have some influence over an individual, group, or an organization but has no direct power to make changes or implement programs.
Consultation describes any action you take with a system of which you are not a part. Staff, support work, and consulting are interchangeable, therefore people in support roles need consulting skills to be effective regardless of their field.
What is needed to be a good consultant?
Technical Skills
Interpersonal Skills
Consulting Skills

7. Consulting
Models of Consultation (Edgar Schein, 1988: Process Consultation)
Purchase of Expertise: Purchase of an expert or service
Doctor-Patient: Diagnose the organization to discover pain points
Process Consultation: Activities to help the client perceive, understand, and act upon the process events that occur in the client’s environment to improve the situation as defined by the client

8. Consulting
The Stages of Problem Solving (Edgar Schein, 1988: Process Consultation)
Cycle 1
Problem Formation
Generating Proposals for Solution
Forecasting Consequences and Testing Solutions
Cycle 2
Action Planning and Implementation
Evaluating Outcomes
Decision Making
Lack of Response
Formal Authority/Self Authorization
Minority
Majority Rule
Consensus
Unanimous Consent

9. Leadership Development Learning and Development
Consulting KSAOs
Data Analytics
Employee Engagement
Technical Writing
Project Management
Leadership Development
Learning and Development
Survey Development and Analysis

10. Spotlight: Project Management Skills
Technical
Developing Project Management Tool/Tracking
Timeline and Budgeting
Interpersonal
Client/Consultant Relationships
Setting Communication Boundaries
Determining Responsibility
When to Stretch vs. when to Push Back
Consulting
Changing the Scope/Objectives/Timeline
Adjusting to Contextual Factors

11. About FMP Human Capital Consulting Organization
Federal Clients
Private Business Development
Organization
Founded: 1991
Small Women-Owned Business
Employees: ~100
Location: Arlington, VA
Organizational Structure
President, SVP, VP, MC, SC, C1 - C3, A

12. About FMP Culture Lean Workforce Remote/Client Site
Committees
Internal Activities (Group Fitness, Softball team, Wine Tasting)
Volunteering (ALIVE!, Training Futures)
Work/Life Flexibility
Remote/Client Site
Security Clearance
What Makes FMP Stand Out?
Flat/Cross-Functional
Solutions From Scratch
Benefits: ESOP, Flexible Work Arrangements, Unlimited PTO
Internal Development: IJL

13. FMP Spotlight: Employee Engagement and FEVS
What is Employee Engagement?
Employee Engagement: An employee’s sense of purpose that is evident in their display of dedication, persistence and effort in their work or overall attachment to their organization and its mission. (U.S. Office of Personnel Management)
What is FEVS?
Federal Employee Viewpoint Survey
Participation: All Federal Agencies (407, 789 participants, 45.8% response rate)
Employee Engagement Index (EEI)
Leaders Lead
Supervisors
Intrinsic Work Experience

14. What do you do with FEVS?
April – July: FEVS is communicated, administered, and collected
July – September: OPM analyzes FEVS data
September – October: FEVS results are released to Agencies
October – December: Analysis of Agency and Office-wide results
January – March: Focus groups, action planning, annual comparison

15. OPM: Building an Engaging Workplace

16. Questions?

17. Questions “How did you first become interested in consulting?”
“What have you experienced in the past 6 months that you did not expect?”
“What would you do differently if you were a first year student again?”
“What is your address if we want to ask you a question or conduct an informational interview?”