1. Human Resource Management
Human Resources
The people of an organisation including their knowledge, skills and abilities.
Human Resource Management
The process of acquiring, developing and maintaining an organisation’s human resources for the purpose of achieving the organisational goals and objective.
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2. Role of HRM Management and control of people and their jobs
Responsibility
Benefit to business
Management and control of people and their jobs
Manage the welfare of employees.
Guide employees towards achievement of organisational goals.
Identify the duties of a job.
Identify skills and knowledge needed to complete those duties.
Match skills and knowledge requirements to the job.
Recruitment and selection
Identify suitable applicants.
Training and development
Provide required training and development for the employee to complete his or her job effectively.
Performance appraisal
Review employee performance to monitor performance level.
Review the job to identify changes and highlight training needs.
Identify effective rewards and compensation methods to suit the particular job.
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3. Addressing Employee Needs
Identify employee as an individual.
Identify personal values and morals.
Identify role in the organisation.
Identify job-oriented values.
Identify needs and requirements.
Personalise the response strategy to suit the employee.
Implement response strategy.
Review the progress of the situation.
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4. Occupational Health and Safety
Aim to maintain a safe and secure working environment for employers, employees and customers.
Responsibility of employer to provide employees with a healthy and safe working environment.
Responsibility of employees to cooperate with the management in carrying out these practices.
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5. Equal Employment Opportunity
Adopted by business because of:
legislation and
community values ethical anti-discriminatory work practices.
EEO legislation outlines how all people are to be treated fairly in the work place.
It aims to protect people from discrimination and harassment.
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6. Workplace Harassment
Responsibility of employers to provide a working environment free of discriminatory practices and work place harassment of any sort.
To facilitate such an environment the employer requires the cooperation of the employee.
Responsibility of the employee to act appropriately and treat everyone with due respect and care.
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