1. Headway UK Retail Workshop Way Ahead 2017
What to expect if you want to open a charity shop.
How to set up a shop, how much it will cost and what you can expect in income.
How to get what you will need:- people, stock and procedures.
Other opportunities to raise income from Retail Activities.

2. Expectations Challenging Retail environment Hard work
You can make a loss as well as a profit
HW UK shop net profit range from £11k to £50k
Higher profits are from well established shops
We only do Retail, it has to be managed

3. Choosing the Right Location
Footfall Counts people per hour
Size sq ft
Access
Number of floors
Parking/transport facilities
High Street/Shopping Centre/Other
Banking facilities

4. Costs
Annual achievable sales 3.5 X Rent to realise a £10k Profit Rent £5k-£23K average £16K Set Up Costs £40-£45k Annual running costs £40-45K
We have one or two at £9k then anything in between to £16k
Increase costs have to increase turnover
This is based on paying a full time manager and a 1 day deputy

5. New Shop Set Up Shop Fitters Signage Utilities Rates Relief
Fixtures and Fittings
Recruitment
Stock Acquisition

6. Day to Day Management Stock Processing Cash Handling
Policies and Procedures
Managing the Business
Managing the People
Carol
D bars hold 65 items process at least 100 per day, 1000 capacity is usual, take off everyday, record the information
Have strict cash handling procedures bank daily

7. General Gift Aid Charity Retail Association New Goods E Bay Furniture
Electricals
Trading Company

8. Way Ahead 2017 Any Questions

9. Resources www.charityretail.org.uk www.knowhownonprofit.org