1. The Solution is SHRM How many of you are members of SHRM?
Do you think you are pretty knowledgeable about all the benefits available at SHRM.org? So many new online resources have been added, there are probably a few you’re still not familiar with! This presentation demonstrates how you can use SHRM as a resource to help you do your job better every day.
Many of us are so busy that we just don’t have the time to “surf the net” and find all the resources SHRM makes available. Watch this presentation to see what you might be missing!
The Solution is SHRM
©SHRM 2009 1

2. Mission
250,000 members strong, SHRM is the world’s largest association devoted to human resource management.
The mission:
To serve HR professionals by providing the most comprehensive and credible information, resources and education
To advance the HR profession by promoting HR’s contribution to strategic business decisions and influence on U.S. federal, state, and local policy issues 2 2

3. Solutions At-a-Glance
Countless Resources
Wide array of professional development products and services
Easy access to expert HR advisors
Comprehensive website
Research articles
Legal and regulatory news
Metrics calculators
Effective practices
HR jobs
Award-winning publications
World-class conferences
Abundant networking opportunities
Get immediate answers from the Knowledge Center delivered straight to your desktop with Live Chat. With this instant messaging tool, you simply type in your question, and a Knowledge Advisor types in the answer! You can get a transcript of your discussion along with links to the resources provided. 3 3

4. Earn the credentials that set you apart
Certification
Earn the credentials that set you apart
Certification gives you national and state recognition, credibility, a competitive advantage, confidence, professional growth and increased earning potential. 4

5. Earn the credentials that set you apart
Certification
Earn the credentials that set you apart
Prepare for certification with these self-directed learning tools:
SHRM Learning System® – For the Professional in Human Resources (PHR®) or Senior Professional in Human Resources (SPHR®) certification exams. Consistently exceeds the national pass rate.
SHRM Global Learning System® – HR professionals with international and cross-border responsibilities can prepare for the Global Professional in Human Resources (GPHR®) exam
California Learning System® – HR professionals who practice in California or do business within the state gain information about laws and practices to prepare for PHR-CA/SPHR-CA exams 5

6. HR Certification Institute
Certifying body for the PHR, SPHR, GPHR and California state-specific exams
Works with SHRM to deliver sound HR practices
Has awarded more than 93,000 credentials to HR professionals in over 70 countries
Member discounts available on exam fee and learning materials through SHRMStore
Test your knowledge with the online assessment exam
The PHR, SPHR, and GPHR are the certifications offered by HRCI. Many people ask why they have to take a test that deals with areas of HR that they don’t use. The exam is a generalist exam, covering all areas of HR. A CPA doesn’t only have to know TAX accounting! There are over 85,000 professionals certified, and 20,000 more are taking the test each year. As an SHRM member, you get a discount to take the exam and you can register online. There is also a new service—the assessment exam. If you want to test your knowledge before taking the exam, sign up for this test. You can take it right at your desk—it is timed and offers 75 questions to see how you would do. It is $45, and offers you a report at the end on where you need to focus your studies. 6 6

7. Education SHRM e-Learning 100 courses available online
Easy way to earn 1.25 credits per course toward recertification
eTranscript keeps track of completed courses and total recertification credits earned
Corporate Training for your company
Choose from the following programs:
SHRM® Essentials of Human Resource Management
HR Generalist
HR in Alignment
Business Education for HR Professionals
HR in the Federal Sector
HR-related training, seminars, courses, etc., will count. It does NOT have to be “pre-approved.” How many of you conduct training programs for your company on things like workplace violence prevention or sexual harassment prevention? That COUNTS. When you learn something new at work, like when you roll out a new pension plan or 401K plan, that COUNTS. If you write or conduct research, that counts. If you are on the board of this chapter or in an HR-related role on your Chamber board, or some other HR-related leadership activity, that counts. SHRM membership counts. It’s easy to get the 60 hours. Don’t let your certification lapse. Also, make sure that HRCI has your CURRENT contact information. HRCI and SHRM are separate organizations with different databases, so update your information with HRCI. All of their reminder notices are now sent via , so if they do not have your address, you will not receive a recertification reminder. 7 7

8. Education SHRM Seminars & Executive Education
HR Generalist (best selling program)
FMLA, ADAA, Labor Relations
Base and Incentive Comp programs
Leadership Development for HR Professionals
SHRM Business Education
Earn your strategic management recertification credits by taking these courses:
Managing Individual & Organizational Change
Creating an HR Strategy
The Legal Environment for HR Professionals
HR-related training, seminars, courses, etc., will count. It does NOT have to be “pre-approved.” How many of you conduct training programs for your company on things like workplace violence prevention or sexual harassment prevention? That COUNTS. When you learn something new at work, like when you roll out a new pension plan or 401K plan, that COUNTS. If you write or conduct research, that counts. If you are on the board of this chapter or in an HR-related role on your Chamber board, or some other HR-related leadership activity, that counts. SHRM membership counts. It’s easy to get the 60 hours. Don’t let your certification lapse. Also, make sure that HRCI has your CURRENT contact information. HRCI and SHRM are separate organizations with different databases, so update your information with HRCI. All of their reminder notices are now sent via , so if they do not have your address, you will not receive a recertification reminder. 8 8

9. Make an informed decision with help from the HR Knowledge Center
Expert HR Advisors
Make an informed decision with help from the HR Knowledge Center
Get comprehensive answers to your questions on a wide range of topics from general HR practices to new regulations and policies
Experienced, certified HR experts have access to multitudes of information including, SHRM’s 4,000-volume library and journal collection, our publications, HR Libraries from the Bureau of National Affairs, and hundreds of credible resources
Another great online benefit are the Focus Areas. They include Compensation & Benefits, Global HR, HR Consulting, HR Measurement, Staffing Management, HR Outsourcing, HR Technology, Workplace Diversity, Workplace Law, and Public Sector HR. Our newest area is Business Leadership.
The site offers members access to news, research material, webcasts, and more for each of these HR disciplines and industries. 9 9

10. Make an informed decision with help from the HR Knowledge Center
Expert HR Advisors
Make an informed decision with help from the HR Knowledge Center
Contact the HR Knowledge Center by:
Phone: , available 8:30 a.m. to 8:00 p.m. EST
Live Chat: resources/icrequest.asp, click Live Help, available from 8:30 a.m. to 5:00 p.m. EST
Another great online benefit are the Focus Areas. They include Compensation & Benefits, Global HR, HR Consulting, HR Measurement, Staffing Management, HR Outsourcing, HR Technology, Workplace Diversity, Workplace Law, and Public Sector HR. Our newest area is Business Leadership.
The site offers members access to news, research material, webcasts, and more for each of these HR disciplines and industries. 10 10

11. Exclusive access to volumes of information on SHRM
Exclusive access to volumes of information on SHRM.org enhances the value of membership
Here is the new SHRM website. If you haven’t been there in awhile, much has been added and revamped.
Most of what we will go over today can be found under the buttons HR Knowledge Center and HR Focus Areas. (point them out). We’ve also enhanced the site with a Google search engine. 11 11

12. HR Disciplines
Free to members, these online communities provide the latest news, research articles, webcasts, and discussion forums for each discipline:
Benefits
Business Leadership
Compensation
HR Consulting
Workplace Diversity
Employee Relations
Ethics & Sustainability
Global HR
Labor Relations
Organizational & Employee Development
Safety & Security
Recruiting and Staffing Management
Technology
Another great online benefit are the Focus Areas. They include Compensation & Benefits, Global HR, HR Consulting, HR Measurement, Staffing Management, HR Outsourcing, HR Technology, Workplace Diversity, Workplace Law, and Public Sector HR. Our newest area is Business Leadership.
The site offers members access to news, research material, webcasts, and more for each of these HR disciplines and industries. 12 12

13. Webcasts Learn new HR information right at your desk
Majority are free for SHRM members
More than 40 offered per year
Participation earns recertification credits
Archived for viewing at your convenience
How many of you have participated in a webcast? How did you like it? What was it like? Webcasts are FREE on the SHRM site! They are basically one-hour online seminars that you can participate in right from your desk! They are accessible 24/7 and archived for later use. If you’re short a few recertification credits, spend some time at your computer and get all the credits you need from free, archived webcasts! There are more than 100 available, and they’re identified as regular or strategic.
“It’s hard to imagine working in HR without this valuable resource.”
— Brooke Kaercher, PHR
Member since 2005 13 13

14. A comprehensive sample database
Templates and Tools
A comprehensive sample database
Policies
Includes a full-length sample employee handbook
Forms
Sample forms for processes ranging from hiring to disciplinary actions and creating mission statements
Job Descriptions
Search by title, function, or industry
Samples from a cross section of employers, company size, and industries
How many of you are responsible for creating, maintaining or updating your company’s policy manual or employee handbook?
If you are, this is a place you want to visit. There is an entire library of sample policies for you to use in your own company. There is also a downloadable employee handbook sample.
There are also many forms available and job descriptions as well. You can just take several job descriptions, cut and paste from each, and create one that works for your organization. 14 14

15. Templates and Tools Online Toolkits
Get information on any HR topic, all compiled in one easy-to-view page on SHRM.org
Discover answers to basic questions or complex matters involving topics ranging from the American Disabilities Act to workplace security
A toolkit is where you can find all the information on a certain topic gathered in one place. Instead of searching the research articles, the databases, and the entire website, check out the toolkits. Everything SHRM has about a specific topic is all in the toolkit. A few short years ago, there were only three toolkits, now there are dozens.
“My SHRM membership gives me a sense of security; I know who I can turn to.”
— Joanna Markle
Member since 2008 15 15

16. Supervisory Newsletter Articles
Templates and Tools
Supervisory Newsletter Articles
Member-exclusive collection of articles
Authoritative advice from SHRM to help line mangers supervise their staffs. Addresses:
Communicating, training, rewarding, and motivating employees
Compliancy with employment laws
As a member of SHRM, you are authorized to distribute copies, excerpts or s of the newsletter at your organization.
When members find out about Managing Smart, it quickly becomes one of their favorite resources! How many of you are responsible for your company newsletter? How many share articles with managers or supervisors on HR issues? Well, Managing Smart is an online quarterly newsletter with articles about general management issues that you can use for your own company’s newsletter! And it’s free! You can use the entire newsletter with your company logo! There are great articles that you can share with your supervisors. Past issues are archived, so you can use articles from any year, starting from the year Topics include motivation, dealing with problem employees, performance management, interviewing, managing stress, and much more. 16 16

17. Templates and Tools Express Requests
A self-service tool that allows you to request and receive information on a wide variety of HR topics via
Express Request responses are available 24/7
Topics include
Audits, attitude surveys, behavioral interviewing
Salary surveys
Seasonal topics
Links to law firms' newsletters; directories for locating employment lawyers for each state
HR competencies, HR career development and more 17

18. HR Metrics Calculators
Templates and Tools
HR Metrics Calculators
Enhance productivity and minimize costs by calculating:
Absenteeism Rates
Cost per Hire
FTE Calculation
Human Capital ROI
Health Care Costs Per Employee
Revenue/Profit Per Employee
Training Costs Per Employee
Time to fill
Turnover
Workers’ Compensation Cost Per Employee
We can’t stress enough the impact that HR has on an organization’s bottom line. We have the tools to prove it. If you’ve ever had to look up how to calculate any of these, you will appreciate that these calculations are all available in one location on the SHRM web site. (read the list) This is a short list—there are others. You just plug in your numbers and the spreadsheet does the calculations for you! 18 18

19. Customized Benchmarking Services
Research Tools
Customized Benchmarking Services
SHRM Benchmarking Reports can help you:
Justify additional HR staff
Defend recruiting and HR budgets
Make the case for better 401(k) matching
Devise competitive health care plans
Customize your report according to industry and company size, and choose from more than 140 available metrics
“The information I get from SHRM helps me determine what we need to do and the steps we need to follow. ”
— R. Schaeffer Greene
Member since 1982 19 19 19

20. Leading Indicators of National Employment
Research Tools
Leading Indicators of National Employment
The SHRM LINE Employment Report covers the service and manufacturing sectors on key areas for recruiting each month:
Projects hiring expectations a month ahead
Presents month-to-month data on new-hire compensation
Reports degree of difficulty recruiting highly qualified candidates
Released one month prior to Bureau of Labor Statistics Employment Situation Report 20 20

21. Web-based Mentoring Program
Be a Mentor
Web-based Mentoring Program
Gives entry-level HR participants the knowledge and expertise of seasoned HR professionals, who in turn gain a rewarding experience
SHRM matches mentors to protégés and makes the initial introductions
A short evaluation will be sent at the one-month mark and again at the six-month mark
SHRM’s e-mentoring program is brand new! It is an easy way to communicate with a mentor or mentee via . SHRM staff sets it up for you and sends you the contact information and you take it from there. You can sign up at this link. 21 21

22. Careers HR Jobs The largest online job board in the HR profession
Available to members and non-members
Job seekers are able to:
Search open positions
Create cover letters and resumes
Apply for jobs
Manage employer responses
Recruiters are able to:
Post job opening
Manage job postings
Receive applications
We can’t stress enough the impact that HR has on an organization’s bottom line. We have the tools to prove it. If you’ve ever had to look up how to calculate any of these, you will appreciate that these calculations are all available in one location on the SHRM web site. (read the list) This is a short list—there are others. You just plug in your numbers and the spreadsheet does the calculations for you! 22 22

23. Advocacy
Get Involved
Stay on top of the most current legislative information—both federal and state
Take an active role in shaping laws that directly impact HR professionals
Participate in the political process through the HR Voice program and website
Get direct links to state legislative pages
Write state legislators directly from SHRM.org
SHRM staff need to know how members weigh-in on legislative issues so they can better represent the needs and feelings of SHRM members when they are on the Hill. The Governmental Affairs Department want you to get involved and it’s easy! 23 23

24. Write your elected officials
Exercise Your HR Voice
Write your elected officials
If you go to and click on HRVoice, then on Write Your Elected Officials, you will come to a site to sign in if you are a first-time user. Once you have signed in, you never have to again—it remembers you, and will show you YOUR legislators when you return to the page. Here you will see the legislators who represent you. Once you get to your page like this, click on the letter you want to send. 24 24

25. Award-winning Publications
HR Magazine
HR News (online only)
HR Week ( )
Mosaics (diversity focus – online)
Legal Report
Research Quarterly
Workplace Visions (workplace trends)
Washington and State Insider (legislative)
HR Magazine, just one of our award-winning publications, is issued once a month. HR News is available online only, and HR Week is a weekly newsletter. Anyone (even non-members) can receive HR Week just by signing up!
Mosaics is a bimonthly online report with tips for effective management and measurement of workplace diversity initiatives.
There’s also the Legal Report as well as Workplace Visions , which is a bimonthly analysis of future trends and their impact on the workplace.
The Washington Insider is a monthly report on HR-related initiatives on Capitol Hill and in regulatory agencies. The State Insider is a monthly analysis on state and local legislation affecting employers.
SHRM members, if you don’t want to miss out you need to open your quarterly member mailing (the big white packet). 25 25

26. World-Class Conferences
Employment Law & Legislative Conference
The very latest on the public policy and legislative agenda
March 2010 – Washington, DC
Global Conference & Exposition
Networking and concurrent sessions with an international focus
March 2010 – Seattle, Washington
Staffing Management Conference & Exposition
The only SHRM conference dedicated to helping HR professionals who specialize in talent management
April – Orlando, Florida
Annual Conference & Exposition
The world’s largest HR conference
June 27 – June 30, 2010 – San Diego, California
Strategy Conference
High-profile, relevant topics for senior-level HR professionals
October 6 – 8, 2010– San Antonio, Texas
Workplace Diversity & Exposition
For professionals with responsibilities in diversity
October 10 – 12, 2010 – New Orleans, Louisiana
Leadership Conference
Exclusively for SHRM volunteer leaders
November 2010
((Note: Get Graphic without Tom Brokaw)) 26 26

27. Raising Awareness of the Profession
The "Advance the Profession“ campaign is an education/awareness campaign about the value and importance of the HR profession and is targeted to non- HR audiences (business leaders, opinion leaders).
30-second TV spots appear on CNN, Fox Business News, and Fox News, as part of an HR national awareness campaign—a first for the profession
Television commercials promote the value of HR on topics debated in the presidential campaign
On Inauguration Day, SHRM ran ads in USA Today, The Washington Post, and The New York Times 27

28. Join Today! SHRM Membership $145 for first-time SHRM members
Use code CHNCD to join online as a first-time member for the discount
That’s just 40 cents per day!
$160 for renewing members
That’s just 44 cents per day!
$35 for students (6+ credit hours)
The cost for membership for first-time members is $145 and for renewals is $160. For students enrolled in at least 6 hours, it is $35.
If you are having difficulty “selling” membership to your boss, consider this:
The annual membership costs less than about one HOUR of an attorney’s or consultant’s time. Also, you get professional development and quick answers to your questions without leaving the office.
If you want to ensure that your company continue to pay your membership fee, whenever you get an answer, an article, or a resource from the site, be sure to tell your boss where you got it. Show him or her the value your company is getting from SHRM. 28 28

29. SHRM Membership Nets Positive ROI
Join Today!
SHRM Membership Nets Positive ROI
Annual fee = cost of one hour of consultant/attorney time
Membership offers professional development without attending seminars
The cost for membership for first-time members is $145 and for renewals is $160. For students enrolled in at least 6 hours, it is $35.
If you are having difficulty “selling” membership to your boss, consider this:
The annual membership costs less than about one HOUR of an attorney’s or consultant’s time. Also, you get professional development and quick answers to your questions without leaving the office.
If you want to ensure that your company continue to pay your membership fee, whenever you get an answer, an article, or a resource from the site, be sure to tell your boss where you got it. Show him or her the value your company is getting from SHRM. 29 29

30. FAQs
Q: As a member of SHRM, aren’t I automatically a member of a local chapter?
A: No. Membership in SHRM is separate and apart from membership in a local chapter. Each chapter has its own membership application process and dues structure. While there are 575+ locally affiliated SHRM chapters, they are autonomous entities in their operations and membership requirements. To become a member of a local chapter, you will need to apply for membership with the chapter. 30

31. FAQs
Q: As a member of my local chapter, aren’t I automatically a member of SHRM?
A: No. To join SHRM, please go to and click on Join/Renew at the top of page. 31

32. FAQs Q: When I join a local chapter, should I notify SHRM?
A: Yes. Once you become a member of your local chapter, please contact Kristine Hofmann, North Central Regional Administrator at to update your member record. This is important because your local chapter receives financial support from SHRM based on membership. 32

33. About SHRM Nearly 330 staff members Headquartered in Alexandria, VA
Located in DC area to have influence on Capitol Hill
SHRM divides its membership into five regions
Each region has a Regional Team who are the liaisons between SHRM and the members in that region

34. Regional Map

35. Governance Committee* Membership Advisory Council
Volunteer Leadership Structure
SHRM® Board
Governance Committee*
Membership Advisory Council
Special Expertise Panels
Corporate Social Responsibility/Sustainability
Employee Health, Safety & Security
Employee Relations
Ethics
Global
HR Consulting/Outsourcing
Human Capital Measurement/ HR Metrics
Labor Relations
Organizational Development
Staffing Management
Technology & HR Management
Total Rewards/Comp & Benefits
Workplace Diversity
Regional Councils
Members
State Councils
Local Chapters
Staff Support
*Governance Committee approves appointment of members to special expertise panels.
As of February, 2008

36. SHRM Board of Directors
SHRM’s Board of Directors is made up of SHRM’s CEO and:
Chair
Chair Designate
Immediate Past Chair
Secretary
Treasurer
Directors At-Large

37. SHRM Membership Advisory Council
The MAC serves as an interface between the volunteer leaders and the SHRM Board of Directors.
The MAC is composed of one elected representative from each of the Regional Councils.
The MAC provides input from the membership through the regional councils to the board and feedback from the board to the membership, back through the regional councils; and provides operational input to SHRM to ensure optimum service/support to and from the volunteer leadership.

38. SHRM Panels
The panels are made up of SHRM members – senior HR professionals who deal with issues that impact the HR profession on a daily basis.
Through membership on one of the panels, members identify emerging trends in specific topic areas, provide expert advice on matters of professional significance, and provide guidance on matters of public policy.

39. SHRM Panels The panels are as follows:
Corporate Social Responsibility/Sustainability
Employee Health, Safety & Security
Employee Relations
Ethics
Global
HR Consulting/Outsourcing
Human Capital Measurement/ HR Metrics
Labor Relations
Organizational Development
Staffing Management
Technology & HR Management
Total Rewards/ Compensation & Benefits
Workplace Diversity

40. Regional Councils
Each of the 5 regions has a council composed of the state council directors
Regional Councils provide opportunities for best practice sharing among and between the council members. In addition, regional councils:
Provide channels of communication on human resource management issues.
Encourage connections with business leaders and the general business community to advance the profession.
Play a key role in identifying and communicating emerging strategic issues.
Provide input to the SHRM Board of Directors.
Facilitate the achievement of SHRM's strategic objectives by providing state councils and chapters with guidance and assistance.

41. SHRM Affiliated Chapters
Membership in an SHRM local chapter is separate and apart from membership in the national SHRM organization.
There are over 575 affiliated chapters.
The minimum requirement for chapters to remain affiliated with SHRM: 10 SHRM members or 30% SHRM members (whichever is greater).
Affiliation requirements for chapters affiliating after 1/1/04 are 25 SHRM members or 51% SHRM members (whichever is greater).

42. Role of Regional Teams
Assisting individual members with questions about membership
Assisting chapters in remaining affiliated and with chapter operations
Attending state council and regional council meetings as a resource
Participating in state conferences as an exhibitor
Acting as a speaker at chapter meetings, conferences, and events as available
Promoting SHRM member benefits
Assisting in the recruitment and retention of members
Assisting potential chapters in becoming affiliated

43. SHRM Affiliated Chapters
Chapters are arranged in five size categories:
Small ( members)
Medium ( )
Large ( )
Mega ( )
Super Mega (1000+)