Microsoft Ignite /13/2017 6:58 PM

Microsoft Ignite 2015 10/13/2017 6:58 PM
© 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Repeatable and Predictable Implementations of Microsoft Dynamics AX with Lifecycle Services (LCS)
@SatishThomas Group Program Manager Business Solutions Platform

Agenda What is Lifecycle Services? Value for key personas
Demonstration of the services and platform Roadmap Title: Agenda Timing: 1 minute Purpose: Set the stage for what will be discussed during this presentation Today, I would like to introduce you to Lifecycle Services, or LCS, what it is, and how companies are using it. We will discuss a brief overview of the key personas that LCS is developed for and the value that each gets for each of their respective phases. We will discuss the different services, including demonstrations of the ones that will be useful for your organization. After that, we will discuss the latest updates that have been released as well as the roadmap for the next 6-9 months. And we will leave time at the end for questions and answers, but I encourage you to ask questions as we go and make this as interactive a discussion as possible. Questions and answers

Microsoft Dynamics Lifecycle Services
Microsoft Convergence 2015 10/13/2017 6:58 PM Implementation priorities and challenges Microsoft Dynamics Lifecycle Services Automation of best practices Use methodology and describe business processes Intelligent (cloud) operations eliminate processes Agility On time & budget Quality Added: 4/26/15 Title: Lifecycle Services: better, faster, and more grip on projects Timing: 1 minute Purpose: Lifecycle Services is Application Lifecycle Management (ALM) for Dynamics BDM Messaging Overview: Microsoft Dynamics Lifecycle Services (LCS) is a Microsoft Azure-based collaboration portal that helps organizations improve the predictability and quality of their Microsoft Dynamics AX 2012 implementations by simplifying and standardizing the implementation process to realize business value faster. The goal of LCS is to deliver the right information, at the right time, to the right people and to help ensure repeatable, predictable success with each roll out of an implementation, update or upgrade. LCS helps the business with: Agility – to simplify projects and help them stay on time to help meet business needs. On time & budget – Insights as to whether the project is on-time on on-budget to assess whether the project’s ROI is at risk. Quality – helping to make sure you have the right resources assigned to a project as well as helping to drive user adoption. LCS achieves this with: Automation of best practices to speed deployment and delivery of higher quality features/functionality Methodology integration and streamlined business process definition to ensure repeatability, capture corporate IP, and simplify business process definition starting with OOB multi-industry libraries Intelligent cloud operations to help eliminate processes and find answers to issues faster Key messages: LCS is ALM for AX LCS help ensure repeatable, predictable success with implementations, updates and upgrades LCS helps the business with agility, cost controls and improved quality all designed to give organizations and their executives a better, tighter grip on projects Additional points: Predictable outcomes © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Lifecycle Services momentum
Microsoft Convergence 2015 10/13/2017 6:58 PM Lifecycle Services momentum MONTHLY RELEASE CYCLES Define Develop Operate ADOPTION Added: 4/26/15 Title: Who’s really using LCS? And why? Timing: 1 minute Purpose: Show adoption rates, and how partners are using it and emphasize how customers can Overview: Over 20,000 registered users Over 13,000 projects Over 30% of customer use it and over 90% of partners have used it. There have been over 5,000 deployments of R3 on Azure since May 1, Since October 1, 2014, there have been over 3,400 deployments of Microsoft Dynamics AX 2012 R3 on Azure. Both partners and customers are realizing the value of LCS, understanding how it helps them speed implementations, and helps them save money by guiding repeatable and predictable success. Key messages: Adoption has been quick and extensive Partners have quickly recognized the value of LCS – customer does 3 or 4 projects a month, partners do that many a day/week so they have seen (and realized) the value Additional points: 20,000+ Registered Users 13,000+ Projects >30% of customers use it 5,000+ Cloud Deployments © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Convergence 2014 10/13/2017 6:58 PM LCS enables predictable, repeatable, high quality implementations By delivering the right information, at the right time, to the right people Project Manager Repeatable and predictable project experience and success Developer Reduce time to develop high-quality customizations PROJECT MANAGER Define BUSINESS ANALYST Operate IT ADMINISTRATOR Develop DEVELOPER Title: LCS enables predictable, repeatable, high quality implementations Timing: 1 minute Purpose: Discuss which persona is mapped to what phase and what they each gain/realize with LCS TDM messaging Overview: With the enhanced capabilities and additional features as well as functionality that were introduced in Microsoft Dynamics AX 2012, the focus shifted towards larger, multi-national and global companies. With the increase in size of the companies we were working with came an increase in the complexity of those implementations. As our Solution Architects (SAs) worked with customers, they started to see areas where customers were repeatedly asking the same questions, and they started building applications to help address them. As time passed, a set of tools emerged that we realized could be gathered together under the umbrella of Application Lifecycle Management and we called it Lifecycle Services. <click> There are three phases that encompass the lifecycle Define, Develop, and Operate. These three phases are aligned with the four personas that CLS is designed and continuously developed for which are: Project Manager – They own the project workspace, manage the projects themselves and invite into the various projects the employees, partners and customers they want. - Remember, LCS is a customer owned workspace. They decide who they want to invite into, or to have access to, a project and the different tools and services. There is no limit on the number of projects you can create in LCS or the number of members of a project. This includes Microsoft as well-we cannot go into a project unless we are invited in. Business Analyst – They do a lot of requirements gathering and modeling of processes. For them, Time to Value is very important. Developer – we want to help automate as much of the process as we can for them and help them to repeatedly be able to deliver high quality customizations that deliver amazing customer experiences, increase up time, and make the experience of upgrading as simple as possible. IT Admin – we want to help them simplify the running of Microsoft Dynamics AX 2012 R3 by proactively monitoring the system and highlighting, or calling out, areas that are recognized as being easier to correct now than fix later. We want to help speed up your projects by delivering the right information, at the right time, to the right people. Key messages: Designed, and continuously developed, with specific personas in mind – helps focus our efforts to meet the needs of organizations Each persona gains value specific to them, and their needs, from working with, and using, LCS Additional points: Business Analyst Data-driven and predictable implementations IT Administrator Proactive monitoring of the system © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Convergence 2014 10/13/2017 6:58 PM LCS enables predictable, repeatable, high quality implementations By delivering the right information, at the right time, to the right people Project Manager Collaborative workspace Methodology automation (sure step) Agile project management Process methodology automation (coming soon) Developer Business Process Modeler (BPM) Cloud-hosted environments (Azure deployment portal) Configuration manager RapidStart Customization analysis Upgrade analysis PROJECT MANAGER Define BUSINESS ANALYST Develop DEVELOPER Operate IT ADMINISTRATOR Title: LCS enables predictable, repeatable, high quality implementations Timing: 5 minutes Purpose: Discuss which services are associated with each of the 3 phases and 4 personas TDM Messaging Note: This slide is designed to highlight how the different tools and services within LCS align to each phase and persona. Overview: There are a number of services within Lifecycle Services so it is helpful to take a moment and show how they map to the 4 different personas and three phases of ALM. For the Project Manager, they manage the customer owned, collaborative work space which is a key foundation to Lifecycle Services. They set up the projects and invite into them the employees and partners they want for each. For the Business Analysts: Business Process Modeler and Task Recorder help them incorporate competitive differentiators by creating, capturing, viewing and modifying business process hierarchies and flowcharts, standardizing business processes across their organization, and creating training and on-boarding tools. License sizing estimator helps estimate the configuration of the different types of Client Access Licenses (CALs) that an organization could use. Usage profiler helps you estimate the projected or current usage of Microsoft Dynamics AX implementations. Infrastructure estimation allows you to estimate the hardware than can be necessary and useful for your Microsoft Dynamics AX 2012 R2 and later implementations to run either on-premises, or on Azure, based on the information within Usage profiler. The Azure-based estimations can be used with Cloud-hosted environments. For the Developer: Cloud-hosted environments helps you simplify the deployment of Microsoft Dynamics AX 2012 R3 environments on Microsoft Azure by automating the server set-up and deploying the systems and software for different environments or configurations. RapidStart lets partners and customers configure Microsoft Dynamics AX 2012 implementations by using a cloud-based, interview-style questionnaire. Customization analysis offers Microsoft Dynamics AX 2012 customers an automated tool that validates the customer’s model files against Microsoft Dynamics AX best-practice rules helping to create higher quality, more stable, and faster code. Upgrade analysis helps users plan their upgrade to Microsoft Dynamics AX 2012 R3 from previous versions including AX4, AX2009, and AX2012 R1, FP, as well as R2. For IT Administrators: System diagnostics helps IT administrators proactively monitor, understand and manage the health of one or more Microsoft Dynamics AX 2012 environments Issue search lets you quickly search a Microsoft database for qualified and relevant KB articles, hotfixes, fixes in-progress, regulatory feature updates, and workarounds for reported issues in Microsoft Dynamics AX 2012 and AX 2009. Cloud-powered support is a user-driven process to quickly log and resolve support cases to help reduce days-to-solution by up to 80% Updates helps keep your Microsoft Dynamics AX 2012 R3 implementations current with the latest hotfixes and updates relevant to your implementation. Key messages: The services in LCS are all designed and developed to support you manage your application lifecycle Each tool has a specific persona that it is designed to help at their stage of the application lifecycle Additional points: Business Analyst Business Process Modeler (BPM) Task recorder License sizing estimator Usage profiler Infrastructure estimation IT Administrator System diagnostics Issue search Cloud-powered support Updates © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Realize business value faster
Define …when gathering requirements and striving for rapid time to value. Create, view and modify business- process to enable and leverage competitive differentiators. Fit gap analysis identifies development needed ”Business Process Modeler saved us 160 – 200 hours and will provide more efficiency gains in next phases of the project"” Global Services provider Title: Define phase – call outs Timing: 1 minute Purpose: Identify features and call out quotes related to the Define phase Overview: Project Managers and Business Analysis will benefit from the services in LCS during the Define phase as they work to incorporate their company’s competitive differentiators and standardize business process across the organization. The fit gap analysis in Business Process Modeler helps identify the gaps, or differences, between Dynamics AX 2012 OOB capabilities and the functionality and customizations they want to add. This helps stream line the organization and tracking of the work to be done and simplifies the management of building and incorporating the changes. The quote on the right is really interesting and points out the value that was quickly recognized by those using the tool, even for the first time. The survey was done in the first month after Business Process Modeler (BPM) was released and even then, users understood the value. Key messages: Users quickly and easily recognize the value of LCS BPM helps the organization identify and then manage the gaps between the OOB functionality and a company’s competitive differentiators LCS helps reduce the time it takes to implement AX Additional points:

Demo: Define Projects dashboard Business process modeler
10/13/2017 Demo: Define Projects dashboard Business process modeler License sizing estimator Usage profiler Infrastructure estimation Title: Define Phase demo summary Timing: 1 minute Purpose: Discuss the demos of the services that could/will be presented that are a part of the Define phase. Overview: Use this slide if you are going to demo the services and not just show the slides and talk about the services. Note: Only list the services you will demo to simplify the understanding of your presentation Key messages: Additional points: © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Projects dashboard Methodology Tools Collaborative
Project Manager A unified view helps drive repeatable, predictable success Methodology Tools Title: Projects dashboard Timing: 1 minute Purpose: Show the project dashboard view TechNet article: Projects (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Overview: The project dashboard provides a single pane of glass view of the project and its progress. Here is the new dashboard (as of 10/30/14) that incorporates the methodology integration into this single page of glass view of the project, its progress, and all the tools available within LCS. Here, starting on the left, you see the different stages (or sprints) of the project and the associated tasks including links to relevant information/documents/LCS tools; Visual Studio Online integration; SharePoint integration; all the tools available in LCS; and the project management tiles (Project Settings, Project Users), Work items (whether from Visual Studio Online or manually entered), and Downloadable tools which includes those tools migrated from InformationSource. Key Messages: Methodology integration – Start with and customize existing methodology, or create your own from scratch, and save them to use across projects Tools: Everyone sees and has access to all the tools all the time. This is a change from before based on feedback and input from customers and partners where only some tools could be displayed. Collaborative: This is a secure, unified, and collaborative environment that is shared with customers and partners. Those invited into a project have access to all the tools and resources for each project. Note: The RFP tool will appear for Partners, but will not appear for Customers Additional points: Collaborative

Business process modeler
Define High-quality, quick analysis phase Adaptable Export Title: Business process modeler Timing: 1 minute Purpose: Modeling a company’s business processes vs. the standard processes within Dynamics AX 2012 R2 and later implementations. TechNet article: Business process modeler (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Overview: Use Microsoft Dynamics Lifecycle Services BPM to create, view, and modify business process libraries and flowcharts and include competitive differentiators for Microsoft Dynamics AX 2012 R2 and later implementations. BPM helps you align your Microsoft Dynamics AX processes using the taxonomy of the American Productivity & Quality Center (APQC). You can perform fit gap analysis between the business needs and the standard processes in Microsoft Dynamics AX. You can also add new business processes, and create flowcharts for processes that are not already defined in Microsoft Dynamics AX You can export them to Visio as well as Visual Studio Online or Team Foundation Server to track the development and deployment. And using Task Recorder, you can quickly and easily create training and on-boarding materials to help speed user adoption. Key messages: - Adaptable business process flowcharts are provided. Modify exiting flows (close to 800 OOB as of 9/9/14 rev), or create your own. The processes are based on the taxonomy of the American Productivity & Quality Center (QPQC) ( - Export flows to Visio and you can export the gap list to Visual Studio Online or Team Foundation Server (TFS) to manage the development of the customizations - Training/onboarding - Recording of the business process in Dynamics AX to use to speed adoption as well as onboarding of new employees. Task Recorder lets you quickly generate Microsoft Word documents, Microsoft Visio flowcharts and customized videos to better enable user adoption, on-boarding training and helps to lower support costs to deliver Rapid Time to Value (RTV) and lower Total Cost of Ownership (TCO) Flows available: (791 total as of 9-September-2014) Manufacturing - Discrete-26, Process-26; Retail-124; Professional services-327; General-288 Distribution, Public sector, Distribution each have 0 Additional points: Training / Onboarding

License sizing estimator
WPC 2013 10/13/2017 6:58 PM License sizing estimator Define Helps estimate Client Access License (CAL) needs Usage Roles Title: License sizing estimator Timing: 1 minute Purpose: Helps you estimate the CALs needed to run an implementation of Dynamics AX 2012 R2 or later TechNet article: License sizing estimator (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Overview: Microsoft Dynamics LCS License sizing estimator helps you estimate the number of licenses that an organization will need for Microsoft Dynamics AX 2012 R2 and later implementations. It provides a shared workspace that enables you to model default and customized roles and then automatically calculate the required Client Access Licenses (CALs). For more information about License sizing estimator, visit the TechNet article referenced above. Key messages: - Simply estimate how many licenses you need (CALs) and what type – Enterprise, Functional, Task or Self- serve - Over 90 roles are pre-defined and you can modify any of them or create custom ones to fit your organization’s needs to see the impact on your license needs - Reports show the estimate of the number of CALs needed as well as those being actually being used and when they expire Note: These are estimations – not exact, so a customer should not believe this is exactly what they will need, especially with the infrastructure (hardware) estimation. Note 2: LCS will stop providing estimates when there are over 1,000 concurrent users. At that stage, the system will give a notice asking the customer to work with their partner to help determine their need. Additional points: Reports © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Usage profiler Provides insights into your planned usage scenarios.
WPC 2013 10/13/2017 6:58 PM Usage profiler Define Provides insights into your planned usage scenarios. Usage patterns Performance needs Title: Usage profiler Timing: 1 minute Purpose: Helps estimate the usage of a Dynamics AX 2012 R2 or later implementation prior to deploying it to help estimate the necessary infrastructure on-premises or on Azure to support it TechNet article: Usage profiler and infrastructure estimation (Lifecycle Services, LCS) [AX 2012], Overview: The Microsoft Dynamics LCS Usage profiler is a data-gathering tool that can help you describe your projected or current usage of a Microsoft Dynamics AX 2012 implementation. You can enter data directly into Usage profiler, or you can import information from BPM. The usage profiler provides both a detailed summary of usage characteristics modeled for an organization, including system configuration, transaction volumes, and scheduling information, and also a graphical representation of the organization's peak load profile. For more information on using Usage profiler, visit the TechNet article referenced above. Key messages: - View usage patters for user and batch loads to gain a better understanding of the current or projected loads of your Microsoft Dynamics AX 2012 implementation and help balance load schedules - Better understand performance needs, and is the basis for infrastructure sizing - Visual output helps you better understand the estimation results Additional points: - Model user and batch loads to gain a better understanding of the current or projected loads of your Microsoft Dynamics AX 2012 implementation - Enter data directly, import process data directly from Business Process Modeler, or use the free Microsoft Excel template and upload the data into the service - Generates a detailed summary of usage characteristics including system configuration, transaction volumes and scheduling information - See a graphical representation of your organization’s peak load profile - Analyze load volumes to reschedule tasks to mitigate peak loads or to accommodate peak loads in your hardware sizing estimates - Produces estimates of different server licenses necessary for your Microsoft Dynamics AX 2012 environment to help identify a starting point for infrastructure sizing - Data from the Usage Profiler is used in the project summary report that project stakeholders can use to gain a better understanding for the planning for an implementation Visual © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Infrastructure estimator
WPC 2013 10/13/2017 6:58 PM Infrastructure estimator Define Helps you with hardware sizing estimations. Usage-based Estimations Title: Infrastructure estimation Timing: 1 minute Purpose: Helps you estimate the on-premises hardware or Azure Infrastructure-as-a-Service (IaaS) VMs to run a chosen deployment based on the information in Usage profiler TechNet article: Usage profiler and infrastructure estimation (Lifecycle Services, LCS) [AX 2012], Note: broken out as it’s own tool with the 9/9/2014 rev of LCS. You access it from the dashboard, not through Usage profiler. Overview: Microsoft Dynamics LCS Infrastructure estimation service takes the data from within Usage profiler and calculates an estimate of the hardware infrastructure necessary to support the proposed Dynamics AX 2012 R2 and later implementations based on user and process usage. It not only provides an estimate of the number of servers necessary for the implementation, it also offers suggestions on the number of cores and RAM each system could have. For more information on using Infrastructure estimation, visit the TechNet article referenced above. Key messages: - The estimates of results are based on usage information from Business process modeler and Usage profiler - Estimations are provide for dev/test/training as well as production environments - Reports give recommended infrastructure estimations either for on premises or on Azure Additional points: - Provides recommendations on the number of each type of server as well as the specifications about the number of CPUs and amount of RAM - Stress these are estimates. (For reference, Partners have not been happy that customers can see this information as they then tend to want to lock onto it as a recommendation or an absolute.) Need to let all users know it is an estimate. - Tops out at 1,000 concurrent users or higher and will notify user to work with a partner to estimate usage. At that level of usage/traffic it is much harder to estimate. Plus, it helps push the customer to a partner who can help them and work with them on it. Note: These are estimations – not exact, so a customer should not believe this is exactly the infrastructure they will need on-premises or on Azure. Note 2: LCS will stop providing estimates when there are over 1,000 concurrent users. At that stage, the system will give a notice asking the customer to work with their partner and/or Microsoft to help determine their needs. Reports © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Convergence 2014 10/13/2017 6:58 PM Realize business value faster Project Manager Define Business Analyst Develop Developer Operate IT Administrator Project Manager Repeatable and predictable project experience and success Developer Reduce time to develop high-quality customizations Title: Begin discussion of the Develop phase Timing: 1 minute Purpose: Identify personas associated with Develop phase and what they can achieve with LCS Note: There is a YouTube Sales Video (2 of 3) for the Develop phase ( You can show this as a quick summary of the phase as it shows highlights of all the services in this phase. - copy the link here and paste in browser to navigate to the video (hyperlinks do not work in the notes section so you cannot click on it to access it) Overview: Now let’s take a look at the Develop phase which includes the Project Manager and Developer as they drive the project to a successful completion and strive to build code that is not only higher in quality, but easier to upgrade to new versions as they become available. Key messages: Additional points: © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Develop …by developing higher quality code to increase uptime and reduce impacts from updates. ”We are able to realize value faster – currently on a 90-day project cycle due to improved quality and consistency of our services.” - Fortune 500 manufacturer Simplify and speed deployments of needed environments Analyze code against best practices to improve quality, efficiency, uptime and upgradability Title: Develop phase call outs Timing: 1 minute Purpose: Identify features and call out quotes related to the Develop phase Overview: Project Managers and Developers can benefit from the services in LCS during the Develop phase as they deploy the environments they need to develop and test the customizations that the Business analysts have worked to define. They can use the automated tools to create better, more reliable code that can run faster and provide greater uptime for their implementations. They can also analyze their current environments to understand what they will need to do to upgrade to the latest version of Dynamics. The quote on the right shows how LCS, with its various tools, can help manage the application lifecycle to a more predictable and consistent outcome. The ability to create higher quality code gives more confidence in the repeatability and success of your implementations and the automation helps speed up the development cycles while producing quality results with greater reliability. Key messages: LCS can help speed implementations by lowering cycles You do not sacrifice quality for speed Automated tools help make your implementations better: more reliable, higher quality, easier to upgrage Additional points:

Demo - Develop Business process modeler Task recorder
10/13/2017 Demo - Develop Business process modeler Task recorder Cloud-hosted environments Customization analysis RapidStart Upgrade analysis Title: Develop Phase demo summary Timing: 1 minute Purpose: Discuss the demos of the services that could/will be presented that are a part of the Develop phase. Use this slide if you are going to demo the services and not just show the slides and talk about the services. Note: Only list the services you will demo to simplify the understanding of your presentation Key messages: Additional points: © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Business process modeler
Develop High-quality, quick analysis phase Adaptable Export Title: Business process modeler Timing: 1 minute Purpose: Modeling a company’s business processes vs. the standard processes within Dynamics AX 2012 R2 and later implementations. TechNet article: Business process modeler (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Note: Below is a repeat of the notes from slide 15 above, also about BPM. It is provided here as reference if you are discussing just the Develop phase and not Define. Overview: Use Microsoft Dynamics Lifecycle Services BPM to create, view, and modify business process libraries and flowcharts and include competitive differentiators for Microsoft Dynamics AX 2012 R2 and later implementations. BPM helps you align your Microsoft Dynamics AX processes using the taxonomy of the American Productivity & Quality Center (QPQC). You can perform fit gap analysis between the business needs and the standard processes in Microsoft Dynamics AX. You can also add new business processes, and create flowcharts for processes that are not already defined in Microsoft Dynamics AX You can export them to Visio as well as Visual Studio Online or Team Foundation Server to track the development and deployment. And using Task Recorder, you can quickly and easily create training and on-boarding materials to help speed user adoption. Key messages: - Adaptable business process flowcharts are provided. Modify exiting flows (close to 800 OOB as of 9/9/14 rev), or create your own. The processes are based on the taxonomy of the American Productivity & Quality Center (QPQC) ( - Export flows to Visio and you can export the gap list to Visual Studio Online or Team Foundation Server (TFS) to manage the development of the customizations - Training/onboarding - Recording of the business process in Dynamics AX to use to speed adoption as well as onboarding of new employees. Task Recorder lets you quickly generate Microsoft Word documents, Microsoft Visio flowcharts and customized videos to better enable user adoption, on-boarding training and helps to lower support costs to deliver Rapid Time to Value (RTV) and lower Total Cost of Ownership (TCO) Flows available: (791 total as of 9-September-2014) Manufacturing - Discrete-26, Process-26; Retail-124; Professional services-327; General-288 Distribution, Public sector, Distribution each have 0 Additional points: Training / Onboarding

Cloud-hosted environments
WPC 2013 10/13/2017 6:58 PM Cloud-hosted environments Develop Microsoft Dynamics AX 2012 R3 Deployment portal Deploy Environment Title: Cloud-hosted environments Timing: 1 minute Purpose: Service that automates the server set up and software distribution for a number of pre-defined deployment scenarios. TechNet article: Cloud-hosted environments (Lifecycle Services, LCS) [AX 2012], TechNet article: Deploy Microsoft Dynamics AX 2012 R3 on Azure using Lifecycle Services [AX 2012], Overview: Cloud-hosted environments assists you in deploying Microsoft Dynamics AX 2012 R3 environments on Microsoft Azure. You must already have a Microsoft Azure subscription prior to doing any demo, and you have to connect a project in LCS to it. For information on how to create a project, you can review the Define demo script (found on InfoPedia or PartnerSource). For more information on how to connect the project to your Microsoft Azure subscription, visit the TechNet article “Deploy Microsoft Dynamics AX 2012 R3 on Azure using Lifecycle Services” referenced above. Then use Cloud-hosted environments, select the type of deployment you want, and the service automates the server setup and software deployment for that chosen environment. Key messages: - Deploy numerous environments on your Azure subscription - Numerous environments are available to deploy including demo, dev/test and Retail options as well - Attach your Azure subscription to any project in LCS and those authorized members of the project can quickly and easily deploy any environment without bothering IT staff, freeing them up for other projects Additional points: - A production deployment option is currently in private Beta and will be made available with the public release in H1 CY2015 - Additional deployment options, such as disaster recovery, are planned and will be rolled out after the production environment is introduced - Dynamics AX 2012 R3 can be manually deployed on Azure as of May 1, 2014, but it is highly suggested that you use CHE for the best experience. Azure © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Configuration manager (beta)
WPC 2013 10/13/2017 6:58 PM Configuration manager (beta) Develop Copy entities from one AX instance to another Entities Customizable Title: Configuration manager (beta) Timing: 1 minute Purpose: To copy data from one AX instance to another TechNet article: Configuration manager analysis (Lifecycle Services, LCS) [AX 2012], Overview: Configuration manager helps you copy a configuration from one instance of Microsoft Dynamics AX R3 to another using entities and the Data Import/eXport Framework (DIXF). For more information about Configuration manager, visit the TechNet article referenced above. Note: This feature is not supported for production use. Configuration manager (beta) relies on entities from the Data Import/Export Framework in your environment. Because these entities do not currently include all the functionality in AX 2012 R3, some configuration data is not copied between environments. It can be used to help with moving data from Demo to Development, or Development to Testing environments. Key messages: - Entities – Analyzes an environment’s meta data to identify the partitions and legal entities and allows you to select some or all to save as part of a configuration. - Customizable – You can customize configurations to contain any number of items based on an environment. - Configuration – You can save any number of configurations each of which is based on a single environment. - Note: You cannot merge configurations from multiple environments into a single one. Additional points: - As of the release of Configuration Manager on 2-October-2014 there are about 150 entities that are shipped with AX. Additional ones will be added over time. - As part of step 3, you can reference in the screen shot on the slide “Missing Tables”. On this tab, Configuration manager identifies tables that are not part of any entity so you can decide if you want to add them to an existing entity or create a new one so they can be transferred with Configuration manager. - Note: both instances must by managed as part of an LCS project, both instances must be running system diagnostics, and both must be running DIXF. Configuration © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

WPC 2013 10/13/2017 6:58 PM RapidStart Develop Cloud-based, non-technical questionnaire to help configure AX 2012 environments Configuration Customizable Title: RapidStart Timing: 1 minute Purpose: Answers to non-technical answers help configure an AX 2012 environment TechNet article: Microsoft Dynamics ERP RapidStart Services [AX 2012], us/library/hh aspx Overview: RapidStart helps you configure a Microsoft AX 2012 environment using a cloud-based, interview-style questionnaire. Because there are some major updates that are coming to RapidStart with the Q3 CY2014 updates, there is no demo script included at this time. Look for this to be updated after the new features and functionality have been added. For more information about customizing RapidStart, visit the TechNet article referenced above. Key messages: - Cloud-based, interview-style questionnaire helps configure implementations based on a library of industry questions - Library of questions is customizable to help define and quickly and easily configure different Dynamics AX implementations - Dashboard view gives both a view of stage progress as well as overall project completeness to all project members Additional points: - Reduce TCO by speeding the installation and setup of Microsoft Dynamics AX 2012 R2 and later implementations - Scalable and easily customizable to suit the business processes that require configuration. - Helps you include custom extensions in your setup - Gives your organization’s business experts control over the design of the set-up and improve the overall quality of your implementation - Future integration with Business Process Modeler will help to align the proper business processes with the needs of your organization and further streamline the setup and configuration of your environment Dashboard © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Customization analysis
WPC 2013 10/13/2017 6:58 PM Customization analysis Develop Optimize your customizations to improve system performance and reliability Upload Best-practices Title: Customization analysis Timing: 1 minute Purpose: Automated analysis of code against best practices to help create better, more stable code, and thus, faster and more stable environments TechNet article: Customization analysis (Lifecycle Services, LCS) [AX 2012], us/library/dn aspx Overview: Customization analysis is an automated tool that validates model files against Microsoft Dynamics AX best- practice rules for tables, classes, forms, and enums. It then generates reports, including a summary report display on the site, a detailed Excel report that lists all issues, and a developer report that the developer can load in Microsoft MorphX, the Microsoft Dynamics AX development environment. For more information about using Customization analysis, visit the TechNet article referenced above. Key messages: - Simple upload of your customizations to the cloud where they are processed with a dashboard view that shows you the progress of the analysis - Customizations are run against best practices to identify areas that could be modified and improved to increase performance and uptime - Detailed reports identifies different areas that can be modified or improved Additional points: - Leverages a cloud-based rules engine to analyze code and identify potential best practice, performance, and upgradeability issues - Generates actionable reports in Microsoft Excel and HTML that can be imported into MorphX IDE as actionable to-do’s for developers to speed customization development Reports © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

WPC 2013 10/13/2017 6:58 PM Upgrade analysis Develop Prepare for your code and data upgrade from Microsoft Dynamics AX 4.0, 2009, 2012 Upload Report Title: Upgrade analysis Timing: 1 minute Purpose: Upgrade analysis helps identity the effort necessary to upgrade from AX4, AX 2009 and AX 2012 R1, FP and R2 to AX 2012 R3 TechNet article: Upgrade analysis (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Overview: Upgrade analysis helps users plan a full-version upgrade to Dynamics AX 2012 R3 from Dynamics AX 4.0 or Dynamics AX 2009, or a minor version (or in-place upgrade) from Dynamics AX 2012 R1, FP or R2. It uses the Rapid Data Collector to gather metadata about the production environment, such as the number of records in tables. For information on how the file is created or to see the list of reports that are generated, visit the TechNet article referenced above. Key messages: - Simple upload of your customizations to the cloud where they are processed with a dashboard view that shows you the progress of the analysis - Upgrade analysis report identifies what needs to be updated or considered for an upgrade from AX 4, AX and AX 2012 - Actionable reports let you easily identify areas that will require work Additional points: - Analyzes your current implementation to help estimate the scale of upgrading from Microsoft Dynamics AX 4.0 or Microsoft Dynamics AX 2009 to Microsoft Dynamics AX 2012. - Rapid Data Collector (RDC) tool automatically collects metadata about your environment to aid the analysis - Service generates a Microsoft Excel file that you can download and review that identifies code, data and security updates to identify design issues to address as part of your upgrade. Actionable © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Convergence 2014 10/13/2017 6:58 PM Realize business value faster Project Manager Define Business Analyst Develop Developer Operate IT Administrator Project Manager Repeatable and predictable project experience and success Title: Begin discussion of the Operate phase Timing: 1 minute Purpose: Identify personas associated with Operate phase and what they can achieve with LCS Note: There is a YouTube Sales Video (3 of 3) for the Operate phase ( You can show this as a quick summary of the phase as it shows highlights of all the services in this phase. - copy the link here and paste in browser to navigate to the video (hyperlinks do not work in the notes section so you cannot click on it to access it) Overview: Now let’s take a look at the Operate phase which includes the Project Manager and IT Administrator as they drive the project to a successful completion and their never ending efforts to “keep the lights on” and maximize the uptime of their implementations. Key messages: Additional points: IT Administrator Proactive monitoring of the system © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Operate …by proactively managing your environments. ”Issue Search instantly became standard operating procedure ….. verified and qualified responses.” - Dynamics AX Partner System diagnostics highlights potential problems and offers solutions Cloud-powered support helps reduce time to resolution Title: Operate phase call outs Timing: 1 minute Purpose: Identify features and call out quotes related to the Operate phase Overview: Project Managers and IT Administrators can benefit from the services in LCS during the Operate phase as they seek to provide the greatest amount of uptime to their implementations. They can be proactive in their management of their environments and more easily find answers to the questions that might arise. They can even make staying on top of the latest updates easier by employing the latest appropriate updates for their environments. The quote on the right shows how Issue Search so quickly became a standard service to use. The qualified responses mean you get the answers you need that are applicable to your specific configurations and regulatory needs. Key messages: LCS helps you find qualified answers to issues fast Proactively manage your implementations to stay ahead of the curve – you don’t have to play catch up all the time Cloud-powered support, with the collaborative VM, helps you close support cases up to 76% faster than traditional support procedures Additional points:

Demo - Operate System diagnostics Issue search Cloud-powered support
10/13/2017 Demo - Operate System diagnostics Issue search Cloud-powered support Updates Title: Operate Phase demo summary Timing: 1 minute Purpose: Discuss the demos of the services that could/will be presented that are a part of the Operate phase. Use this slide if you are going to demo the services and not just show the slides and talk about the services. Note: Only list the services you will demo to simplify the understanding of your presentation Key messages: Additional points: © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

WPC 2013 10/13/2017 6:58 PM System diagnostics Operate Proactively monitor the health of your installation to minimize system downtime Dashboard Rules Title: System diagnostics Timing: 1 minute Purpose: Proactively monitor your AX 2012 R2 and later implementations TechNet article: System diagnostics (Lifecycle Services, LCS) [AX 2012], us/library/dn aspx Overview: System diagnostics helps IT administrators proactively monitor and understand the health of one or more Microsoft Dynamics AX 2012 R2 and later environments. It is a cloud-based tool that has a locally-installed component that can be configured to automatically and periodically gather system information about your implementation. The information is run against built-in rules to gauge performance, identify potential issues, offer suggestions on solutions, and identify links to relevant KB articles to help manage your implementations. For more information on System diagnostics, visit the TechNet article referenced above. Key messages: - Dashboard view shows system status for all connected environments and list most recently discovered issues - Database information is automatically run against a set of build in, constantly updated rules to analyze performance and operational issues - System Diagnostics identifies potential problems, offers solutions, connects you to detailed explanations as well as identifies objects that could need attention Additional points: - Monitor and understand the health of one or more Microsoft Dynamics AX 2012 environments - Set and track rules run against data collected across your Microsoft Dynamics AX 2012 environment and view the results in a simple, easy to navigate graphical dashboard with quick access to outstanding issues Generates reports to provide monitoring & actionable corrective action summaries to help you be proactive in the management of your implementations Gives you links to KB articles directly related to each rule Solutions © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

WPC 2013 10/13/2017 6:58 PM Issue search Operate Reduce time spent on finding hotfixes or potential workarounds Search Review Title: Issue Search Timing: 1 minute Purpose: Search a Microsoft database for qualified results for hotfixes, work arounds, and regulatory updates TechNet article: Issue search (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Overview: Issue search is a search engine that you can use to quickly search a Microsoft database for KB articles, hotfixes, fixes in-progress, and workarounds for reported issues in Microsoft Dynamics AX 2012 R1, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012 R2, and later implementations. View the status of reported issues, download hotfixes, and see which code objects and actual lines of code are affected before installing to understand the impact to your implementations. For more information on Issue search, visit the TechNet article referenced above. Key messages: - Search for hotfixes and reported issues in a Microsoft qualified database of solutions - Review the solutions and see code level changes in seconds - Then easily download only the hotfixes and updates that you need to install in your implementation Additional points: - Search engine that searches across KB articles, hotfixes and workarounds to help you resolve issues in your Microsoft Dynamics AX 2012 environment - Search across reported, in-progress and fixed issues to quickly find solutions to help keep your implementation running efficiently - Download hotfixes, see which code objects and the specific lines of code affected by the hotfix to analyze the impact of the changes to your environment Get notifications for issue status changes, and new fixes for AX functional areas to help you proactively manage your implementation Sample search for a Demo: - Search for the term “year end close” - Search for the following result, usually listed first: - When private-sector entities use the public-sector configuration key, an opening balance is not created for consolidation differences during the year-end close - AX2012 RTM - KB released 12/24/2012 - Scroll through list of objects affected (can scroll down a long list – good impact of how well it is documented for user to understand the impact of the Hotfix) - Click to download hotfix – show screen and how they would download it - Good to click “View changes” – scroll down looking for green highlighted text. There are a number of places within the code that are highlighted - the darker ones are changes and lighter ones are adds/removes. Download and Install © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Cloud-powered support
WPC 2013 10/13/2017 6:58 PM Cloud-powered support Operate The support experience—reimaged and reengineered Self-service Collaborative Title: Cloud-powered support Timing: 1 minute Purpose: Log a support case in under 1 minute and use a collaborative VM, shared with Microsoft Support, to get solutions up to 76% faster TechNet article: Cloud-powered support (Lifecycle Services, LCS) [AX 2012], US/library/dn aspx Overview: Cloud-powered support is designed to speed the time it takes to get a resolution to any problems that might arise. This reengineered, collaborative support process simplifies self-diagnosis, the communication between the customer and Microsoft, and the option to replicate a customer’s environment and issue in a collaborative virtual machine (VM) hosted in a Microsoft datacenter. For more information about Cloud-powered support, visit the TechNet article referenced above. Key messages: - Submit a support case in less than a minute - Choose to spin up a collaborative VM hosted in a Microsoft data center to reproduce your issue and share with Microsoft support - Reduce days to solution, or DTS, by 72% Additional Points: - Simple issue submission process takes just a few minutes - Self-service issue logging - Spin up a collaborative Virtual Machine (VM) to share (hosted in Azure that MS pays for) with MS Support either at the time the issue is logged or afterwards - VM based on System diagnostics gathered data so has same hotfixes as user’s system - Reproduce and record the incident on the VM and submit to support team, Support investigates and makes suggested fixes. Customer verifies on the shared VM. - Snapshot feature can help reduce spin up time for additional issues on the same configuration by 80% (2-3 hours vs. 15 minutes). Reduce DTS © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Updates Implementation-aware updates Predicable
WPC 2013 10/13/2017 6:58 PM Updates Operate Implementation-aware updates Discoverability Predicable Title: Updates Timing: 1 minute Purpose: Discussion on how updates are now cloud-powered and relevant based on configurations and geographic locations TechNet article: Updates for Microsoft Dynamics AX 2012 R3 (Lifecycle Services, LCS) [AX 2012], Overview: Updates and the downloadable Update installer help keep your Microsoft Dynamics AX 2012 R3 implementations current by using the new update experience powered by LCS and Microsoft Azure. Install cumulative updates (CUs) easily and quickly to your Microsoft Dynamics AX 2012 R3 implementations. It also facilitates slipstreaming to help speed the installation and setup of new instances and environments. For more information about the numerous scenarios that Updates supports and enables, visit the TechNet article referenced above. Key messages: - Discoverability analyzes system configuration to see what updates are available - Predictable updates based on periodic baseline updates such as Cumulative updates (CUs) - Check for updates at anytime (no need to wait for CUs) to find recently released updates with reduced dependences based on already installed hotfixes (based on the system information-Version, Kernel), and geographic association helping to make installation simpler and quicker to help increase ROI and lower TCO Additional points: Light, relevant, current © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Investments in Lifecycle Services
10/13/2017 Investments in Lifecycle Services Title: Investments in Lifecycle Services Timing: 1 minute Purpose: Discuss the roadmap for the coming months Overview: Methodology support – Build out additional methodologies that will be made available globally. Repeatable implementations – Drive repeatable and predictable implementations by expanding out features and functionality of existing tools including coping company information from one AX 2012 R3 implementation to another by using/leveraging both Rapid Start and DIXF as well as adding additional entities to AX. Also, continuing to build out the process libraries for existing, out-of-the-box functionality specific to industry or business need. Continue to refine/build out/enhance current deployment options as well as create and make available new deployment environments utilizing all VM types including A-series, D-Series and G-Series (when available) as well as provisioned IOPS to deliver the best possible customer experience of running AX on Azure whether in Demo, Dev/Test, Production, Disaster Recovery (D/R) or other deployments. Methodology Repeatable implementations Expanding to Microsoft Dynamics CRM Azure Deployment © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Make Lifecycle Services Go to Work for You
Microsoft Office 10/13/2017 Next Steps Make Lifecycle Services Go to Work for You 1 Start Today Join the conversation Microsoft Dynamics Lifecycle Services Engineering Blog 2 Learn more LCS eLearning Course On Dynamics Learning Platform 3 Title: Next steps Timing: 1 minute Purpose: Call to actions Overview: Make Microsoft Dynamics Lifecycle Services Go to Work for You Start today – - Remember, only supported customers (BREP or SA) or registered partners have access. Join the conversation – Lifecycle services blog: - Read about the updates and feature adds that have been developed or are planned. Learn more: take the new training course on Dynamics Learning Platform ( LCS demo scripts: - P/S: essentials/customer-service-plans/MSDYN-LCS - C/S: LCS InfoPedia: (if a MS-only audience since only MS employees have access to InfoPedia, but they do have access to PartnerSource) - for this one, look on the Demo tab on the left side Key messages: Go to lcs.dynamics.com, login and create a project to start getting familiar with LCS Visit the blog to learn about the latest updates or ask questions Take the new eLearning course that was just released in November Get the demo scripts to learn about each service with click-by-click walk throughs Additional points: - Feedback/Questions/Comments/Suggestions: - Winston Hait, Senior Product Marketing Manager LCS Training - Lifecycle Services Demo Scripts: PartnerSource or CustomerSource © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Resources LCS Course Available on Dynamics Learning Platform:
released November, 2014 Available on Dynamics Learning Platform (search Lifecycle Services) Main page: Lifecycle Services Sales Demos YouTube Define - Develop - Operate - Lifecycle Services User Guide TechNet LCS page on PS and CS: Pages include: intro to LCS, descriptions of all LCS services + links to their TechNet articles, links to download the three Demo Scripts, and link for LCS product brochure. PartnerSource CustomerSource AX on Azure page on: Updated November, 2014 Removed the links to YouTube videos (outdated) and replaced with LCS course on Dynamics Learning Platform. Sales demos are still usable to deliver the messaging and have a good way of showing all the tools. Only things not included in the videos are the Methodology Integration (added 30-October-2014) and Configuration Manager (added 2-October-2014). User Guide: TechNet article with all the latest information on all the services within LCS New LCS pages on PartnerSource and CustomerSource created November, 2014 and will continuously be updated with more info and links to relevant content AX on Azure pages on PartnerSource and CustomerSource created November, 2014 and will continuously be updated with more info and links to relevant content

10/13/2017 6:58 PM Q&A © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo Speaker name

10/13/2017 6:58 PM Disclaimer Microsoft Dynamics Lifecycle Services (LCS) is a cloud-based service that runs on Microsoft Azure. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. All pre-release product release dates and features specified are preliminary based on current expectations, and are subject to change without notice. Microsoft may make changes to specifications and product descriptions at any time, without notice. Sample code included in this presentation is made available AS IS. THE ENTIRE RISK OF THE USE OR THE RESULTS FROM THE USE OF THIS CODE REMAINS WITH THE USER. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS PRESENTATION. Microsoft products are not intended for use in medical, life saving, or life sustaining applications. © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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