1. Executive Stress Office Support
Taking care of business no matter where you are in the world!

2. © Executive Stress Office Support. All Rights Reserved.
Who is eSOS?
Your partner in providing remote secretarial and personal assistant services.
eSOS is one of Queensland’s most well-known and respected virtual assistant practices, having been in operation since February 2000.
Providing services to clients across Australia, in North America, Canada, the UK, and Singapore.
They provide wide ranging services, but most particularly administrative support. Think of them as a Personal Assistant, Office Administrator and Secretary rolled into one.
But virtual office assistants aren't entirely new.
At one point, they were called at-home secretaries. The profession evolved to virtual office assistant in the mid-1990s as businesses' needs grew from basic typing to marketing, Web design and accounting.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

3. © Executive Stress Office Support. All Rights Reserved.
Our Credentials
Lyn Prowse-Bishop:
Over 30 years in admin support roles
Australia’s first certified Master Virtual Assistant
Certified Australian Virtual Business
Accredited Secretary Online
Certified Professional Virtual Author’s Assistant
Australian Achiever Award – Highly Commended
Business Achiever Award – Professional Services
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

4. © Executive Stress Office Support. All Rights Reserved.
Specialist Services
Directors & Consultants:
Report transcription
Document preparation
Diary management
Meeting scheduling
Travel arrangements
Event bookings/management
Personal assistant services
Small Business Owners: who do not have the space or resources to take on an additional employee, but need help with an ever-increasing workload.
International Businessmen: who need assistance when travelling – the VA can handle your diary, regular administrative tasks and be your link when you are out of the office.
Consultant, Company and non-executive Directors, Professionals or coaches, who need a professional and skilled partner to handle reports and administration, and enable you to spend more time marketing, growing your business, or enjoying the leisure time now available to you.
Students, who require a professional format to term papers, assignments and theses.
You might also use a VA during times of staff absence or when your in-office staff are overloaded. Or you might prefer to establish a more permanent business relationship with your VA.
Large Organisations: looking to reap the benefits associated with out sourcing non-core tasks.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

5. © Executive Stress Office Support. All Rights Reserved.
“Thank you for all your help and support ... You have made my transition [to consulting] so much easier that I still find it difficult to imagine what it would have been like without you. I value the relationship and ... think very highly of the professionalism of your work and the manner in which you do it.”
- Grant Murdoch, Brisbane, Qld
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

6. © Executive Stress Office Support. All Rights Reserved.
Specialist Services
Medico-Legal & General Transcription:
Digital transcription specialist
Secure file transfer by FTP or from our site
Industry Production Standards for transcription are used
Reports can be printed and mailed if required
Small Business Owners: who do not have the space or resources to take on an additional employee, but need help with an ever-increasing workload.
International Businessmen: who need assistance when travelling – the VA can handle your diary, regular administrative tasks and be your link when you are out of the office.
Consultant, Company and non-executive Directors, Professionals or coaches, who need a professional and skilled partner to handle reports and administration, and enable you to spend more time marketing, growing your business, or enjoying the leisure time now available to you.
Students, who require a professional format to term papers, assignments and theses.
You might also use a VA during times of staff absence or when your in-office staff are overloaded. Or you might prefer to establish a more permanent business relationship with your VA.
Large Organisations: looking to reap the benefits associated with out sourcing non-core tasks.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

7. © Executive Stress Office Support. All Rights Reserved.
“I was thrilled with the speed and accuracy of your work.  Your turn around time was way above my expectation.  I have previously had overseas people do transcription for me but your ability to accurately understand my accent and your ability to edit on the fly provided far greater value for money.”
- Warwick Merry, Motivational Speaker, Melbourne
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

8. © Executive Stress Office Support. All Rights Reserved.
Specialist Services
Author Support – assisting with:
Manuscript Preparation:
Fact checking and research
Obtaining permissions for quotes
Coordinate reviews and testimonials
Researching publishers
Small Business Owners: who do not have the space or resources to take on an additional employee, but need help with an ever-increasing workload.
International Businessmen: who need assistance when travelling – the VA can handle your diary, regular administrative tasks and be your link when you are out of the office.
Consultant, Company and non-executive Directors, Professionals or coaches, who need a professional and skilled partner to handle reports and administration, and enable you to spend more time marketing, growing your business, or enjoying the leisure time now available to you.
Students, who require a professional format to term papers, assignments and theses.
You might also use a VA during times of staff absence or when your in-office staff are overloaded. Or you might prefer to establish a more permanent business relationship with your VA.
Large Organisations: looking to reap the benefits associated with out sourcing non-core tasks.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

9. © Executive Stress Office Support. All Rights Reserved.
Specialist Services
Author Support – assisting with:
Self-Publishing:
Project manage the team: cover designer; editor etc
Get ISBN, LCCN, bar code etc
Book Marketing:
Coordinate Blog
Article submissions
Website updates
Small Business Owners: who do not have the space or resources to take on an additional employee, but need help with an ever-increasing workload.
International Businessmen: who need assistance when travelling – the VA can handle your diary, regular administrative tasks and be your link when you are out of the office.
Consultant, Company and non-executive Directors, Professionals or coaches, who need a professional and skilled partner to handle reports and administration, and enable you to spend more time marketing, growing your business, or enjoying the leisure time now available to you.
Students, who require a professional format to term papers, assignments and theses.
You might also use a VA during times of staff absence or when your in-office staff are overloaded. Or you might prefer to establish a more permanent business relationship with your VA.
Large Organisations: looking to reap the benefits associated with out sourcing non-core tasks.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

10. © Executive Stress Office Support. All Rights Reserved.
“Provocative and providential are descriptive words that energize Lyn Prowse-Bishop's engaging character. Her professionalism is elite. And she will run your business the same way. I cannot emphasize enough her most highest character trait: Integrity wrapped with complete and consistent authenticity and transparency.”
- Michael Pokocky, Author, Canada
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

11. © Executive Stress Office Support. All Rights Reserved.
Specialist Services
Web Conferencing:
As one of the few (and first) VAs to provide web-based conferencing for the industry we are well placed to help clients run their own training, sales or other web-based events in ours – or your – web-conferencing room
Small Business Owners: who do not have the space or resources to take on an additional employee, but need help with an ever-increasing workload.
International Businessmen: who need assistance when travelling – the VA can handle your diary, regular administrative tasks and be your link when you are out of the office.
Consultant, Company and non-executive Directors, Professionals or coaches, who need a professional and skilled partner to handle reports and administration, and enable you to spend more time marketing, growing your business, or enjoying the leisure time now available to you.
Students, who require a professional format to term papers, assignments and theses.
You might also use a VA during times of staff absence or when your in-office staff are overloaded. Or you might prefer to establish a more permanent business relationship with your VA.
Large Organisations: looking to reap the benefits associated with out sourcing non-core tasks.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

12. © Executive Stress Office Support. All Rights Reserved.
“I have known Lyn since 2006 … when I did a webinar. She is professional, easy to work with, organized and brings innovation into whatever she does. She reaches thousands of people with her webinars and has helped them propel their business to the next level. If you are in search of a way to reach thousands, or if you are in need of a virtual assistant that can make your life easier ... reach out to Lyn.”
- Fran Capo, Author, Motivational Speaker, New York
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

13. © Executive Stress Office Support. All Rights Reserved.
Specialist Services
Online Marketing:
Facebook pages
Blog set up and posting
Article submissions
Internet relationship marketing
Small Business Owners: who do not have the space or resources to take on an additional employee, but need help with an ever-increasing workload.
International Businessmen: who need assistance when travelling – the VA can handle your diary, regular administrative tasks and be your link when you are out of the office.
Consultant, Company and non-executive Directors, Professionals or coaches, who need a professional and skilled partner to handle reports and administration, and enable you to spend more time marketing, growing your business, or enjoying the leisure time now available to you.
Students, who require a professional format to term papers, assignments and theses.
You might also use a VA during times of staff absence or when your in-office staff are overloaded. Or you might prefer to establish a more permanent business relationship with your VA.
Large Organisations: looking to reap the benefits associated with out sourcing non-core tasks.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

14. © Executive Stress Office Support. All Rights Reserved.
“Lyn is a very conscientious, self-motivated and able virtual assistant … she has been offering our publishing firm consistent and dependable service since Lyn handles all of our requests in a timely and professional manner. We feel she is an asset and an integral part of our success online.”
- Justine Smythe, Ashtree Publishing, New York, USA
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

15. © Executive Stress Office Support. All Rights Reserved.
What’s in it for you?
Pay only for time on task – and no minimums
No need to provide equipment, office space, training
No sick leave, holiday loading, worker’s comp, super or other statutory payroll requirements
Years of traditional admin roles coupled with extensive business experience
You are valued as a client – we have a vested interest in your success
You get time to work ON your business not IN it
You get time to spend with your family / friends
It would cost you up to $40,000 a year for a full time professional assistant.
Using a Virtual Assistant would cost you approx. $12-$15,000 a year.
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

16. © Executive Stress Office Support. All Rights Reserved.
“Lyn is a woman of quality work, high standards and a joy to work with. Proficient, courteous, personable and prompt! I love it! A wonder woman when it comes to taking care of business. If you are looking for a Virtual Assistant, look no farther!"
- Tonya Freeman, Author/Keynote, Roswell, USA
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

17. © Executive Stress Office Support. All Rights Reserved.
Confidentiality?
We use contracts – containing confidentiality clauses
We work alone in our home-based office
We are accredited
We follow a code of ethics and the Core Competencies for VAs
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

18. © Executive Stress Office Support. All Rights Reserved.
“Lyn’s assistance has been extraordinary. Everything I have asked her to do has been done professionally and in a timely manner. … I trust her absolutely. I commend her service to any small business in which the principal is busy and needs assistance with the “admin” including all those things most of us don’t want to do.”
- Mike Palmer, Preslane Business Consulting, Robina, Qld
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

19. © Executive Stress Office Support. All Rights Reserved.
Getting the Work Done!
Fax
Digital Transcription
Instant Messaging Services – eg Skype
FTP/Dropbox
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

20. © Executive Stress Office Support. All Rights Reserved.
“Working in the Gold Coast environment can sometimes present challenges with some local firms not meeting the highest professional standards. eSOS however, is a business on which we can rely with absolute certainty, that we will receive efficient high quality service. eSOS is about relationships as much as it is about efficiencies. Thanks again for setting the standards in your chosen profession."
- David Beard, Coastsure Insurance, Nerang, Qld
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

21. © Executive Stress Office Support. All Rights Reserved.
Our Memberships
Memberships show whether a VA is serious about their business:
A Claytons Secretary - Aust
A Virtual Solution – US
Australian Virtual Business Network – Aust
IAVOA – US
LegalVA – International
LinkedIn – International
Virtual Business Alliance – US
Virtual Professionals – US/Australia
Local Chamber of Commerce
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

22. © Executive Stress Office Support. All Rights Reserved.
“The career marketing documents I design demand complete accuracy and professionalism. Lyn has meticulously reviewed and edited all of my material. Often working on a tight timeframe, Lyn has stepped up to the mark time and again with her talented editing and writing skills, ensuring our career marketing documents, articles and written transcripts are grammatically sound and error free. Lyn's expertise, professionalism and dedication to task are outstanding."
- Annemarie Cross, AEC, Hallam, Vic
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

23. © Executive Stress Office Support. All Rights Reserved.
What now?
How can you free up your time and get back to focusing on what you do best?
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

24. © Executive Stress Office Support. All Rights Reserved.
What now?
How do you get more time to enjoy life, be with your family and stop working IN your business?
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

25. Executive Stress Office Support
Providing executive and non-executive directors, authors, consultants, sole operators, and entrepreneurs around the world high quality, confidential virtual secretarial services, on budget and on time - the first time - giving the gift of time so they can get on with living!
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.

26. © Executive Stress Office Support. All Rights Reserved.
Contact eSOS Now
Lyn Prowse-Bishop, MVA ASO CAVB PVAA
Mobile: +61 (0)
Web:
Facebook:
LinkedIn:
Skype: execstress
Mail: PO Box 1200, Warwick, Qld, 4370
Australia
“Professional Virtual Assistance for the 21st Century Professional!”
© Executive Stress Office Support. All Rights Reserved.