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Content of the Health Record
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FACE SHEET What information is found on the face sheet? Demographic
Financial Reason for the visit Admitting physician Date of admission Demographic Information Patient name DOB Address Telephone number MRU Case/Financial/Encounter # Place of employment Date of Admission Admitted and Attending physician Emergency contact/next of kin Admission type (Inpatient, Outpatient, Day Surgery) Financial Insurance information guarantor
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ADMISSION/TREATMENT AGREEMENT
Provides information about patient rights Provides information about payment of services Patient signs – patient agrees to be treated and also agrees to pay
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ADVANCED DIRECTIVES What is the purpose of an Advanced Directive?
What types of AD’s are there? Living will Power of Attorney Purpose – to express your wishes if you were unable to express them yourself in a medical emergency. What is it? legal documents that allow you to convey your decisions about end-of-life care ahead of time. They provide a way for you to communicate your wishes to family, friends and health care professionals, and to avoid confusion later on. A living will tells how you feel about care intended to sustain life. You can accept or refuse medical care. There are many issues to address, including The use of dialysis and breathing machines If you want to be resuscitated if breathing or heartbeat stops Tube feeding Organ or tissue donation A durable power of attorney for health care is a document that names your health care proxy. This is someone you trust to make health decisions if you are unable to do so (if you are incapacitated). The patient MUST be declared incapacitated by 2 physicians or 1 physician and 1 psychologist BEFORE that person listed can make decisions for that patient or release their records.
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HISTORY AND PHYSICAL (H&P)
Chief Complaint History of the Present Illness History and Physical Must be completed by a physician …. Inpatient stay it must be completed and placed on the patient chart within 24 hours of admission and cannot be older that 30 days old. surgical procedure requiring general anesthesia it must be placed on the patients chart prior to surgery – must be “verified” I.e. signed/dated/timed Chief Complaint: subjective description of the reason the patient is searching medial treatment HISTORY OF THE PRESENT ILLNESS: summary of patient’ illness from his/her point of view. Purpose is to gather background PAST MEDICAL HISTORY: subjective account of current and past illnesses, injuries, surgeries, and hospitalizations, including information on current medication sand allergies FAMINLY MEDICAL HISTORY: a subjective description of illnesses that occurred among close family members SOCIAL AND PERSONAL HISTORY: a subjective description of the patient’s occupation, marital status, personal habits, and living conditions GENERAL CONDITION:Physicians impressions REVIEW OF SYSTEMS: Assessment of the body system - Skin, HEENT (head, eyes, ears, neck, throat), heart, lungs, abdomen, etc… IMPRESSION: physicians impression of the illness/disease process based on all assessments above TREATMENT PLAN (COURSE OF ACTION): physician describes what will be done to evaluate and treat the patient SIGN/DATE/TIME – TJC requirement on all documentation When did you first notice your Timbers were shivering?
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HISTORY AND PHYSICAL (H&P) cont…
Past Medical History Family Medical History Social & Personal History General Condition Review of Symptoms Impression Treatment Plan Sign – Date – Time
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PHYSICIAN ORDERS Medication Diagnostic Therapeutic Consultation
Standing Orders Telephone/Verbal Orders Required Elements Instructions that the physician gives to the other health care professionals who carry out the order Medication – pharmacy dispenses the medication to the unit nursing administers the medication Diagnostic – Technicians in the various diagnostic areas carry out these orders such as a Radiology Technician performing a chest xray on a pneumonia patient. Therapeutic Therapists carry out Therapeutic orders such as a physical therapist providing therapy ordered on a patient with a knee or hip replacement. Or a speech therapist assessing a stroke patient to determine whether or not the patient can eat/swallow. Must be signed, dated and timed Standing Orders – for patients that present with the same type of illness/chief complaint such as chest pain – there is a certain “best practice” standard of things to do for this type of patient, therefore a “standing order set” is created for staff to carry out immediately – these orders would be on a pre-printed order set and require the physician to sign/date/time. This saves time because the physician does not have to write out each order (leaves out potential human error of forgetting something and it does not delay treatment) Telephone/Verbal Orders – orders can be dictated to certain licensed care givers (typically a nurse) – the nurse calls the physician to discuss the patient and the physician can give an order verbally which must be written down and read back to the physician. The physician must sign within 48 hours. Ex: Patient is experiencing pain, nurse contacts physician, physician verbally orders pain medication. Required elements Pt name Date Diagnosis or symptom What is being ordered, quantity and duration (ex: physical therapy for 4 weeks; amoxicillin twice daily for 2 weeks) Physician Signature (timed and dated) NOTE: Admission Orders/discharge orders – a patient cannot be admitted and/or discharged without an order from a physician If a patient leaves without the physician discharging him/her it is considered Leaving Against Medical Advice – ask the pt’s to sign a form, clear documentation about the AMA. “According to my research, laughter is the best medicine, giggling is good for mild infections, chuckling works for minor cuts and bruises, and snickering only makes things worse.”
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PHYSICIAN PROGRESS NOTES
Record Clinical Observations Record Results Record Conversations with Patient and Patient Family PROGRESS NOTES (Physician) Clinical observations – chronological record of the patient's condition and response to treatment during his or her hospital stay. Record the results of all diagnostic testing (lab, x-ray, etc..) Records conversation with patient and patient family Why? What is the purpose of the progress note? Allows physicians to communicate their observations to other members of the health care team. Information on progress note provides clinical necessity to keep the patient in the hospital and serves as documentation to support reimbursement
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CONSULTATION REPORT What is a Consultation Report? Expert Opinion
Physicians often seek the advice of other physicians before making final diagnostic and therapeutic decisions. Admitting/Attending Physician will document the request for a consultation in the patients record – an order for the consult will be written and follow up will be written in the progress notes Give example… Contains: Name of physician who requested the consultation The reason for the consultation Date/time of consult exam Opinion, diagnosis, or impression Recommendations for diagnostic tests and/or treatment Sign/date/time
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DISCHARGE SUMMARY What is the purpose of the Discharge Summary? What information is required in a Discharge Summary? Who is responsible for the Discharge Summary? Purpose – Concise account of patients illness/treatment while in the hospital Required elements: brief history/description of the problem Course/response of treatment Admission Diagnosis Discharge Diagnosis Discharge Medication Procedures performed Tests performed Disposition of patient Must be completed within 30 days post discharge
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“Your insurance has run out. We’re discharging you
from the ‘Observation Care’ floor to the ‘Who Cares?’ room in the basement.”
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PATHOLOGY REPORTS Prepared by pathologists (signed/dated/timed)
Describes the tissue examined States the diagnosis Prepared by Pathologists (signed/dated/timed) Describes the tissue examined - Findings of the microscopic and macroscopic examination of the specimen Diagnosis - Preliminary results are sometimes communicated to the surgical team while the procedure is still in progress. Allows surgeon to modify their operative scope when the condition is more or less widespread than originally estimated. Benign Malignant - staging
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AUTOPSY REPORT Description of the examination of the patient’s body after he/she has died Performed by Hospital pathologist Medical Examiner Description of the examination of the patient’s body after he/she has died. Case history, General Inspections, Body Cavities, organs, Endocrine, Musculoskeletal, General, Case Summary Performed by a hospital pathologist When there is a question about the cause of death or when needed to know more about the course of the patient’s illness Authorization is required by family members, filed in the medical record Performed by a Medical Examiner if a death that is the result of a crime All autopsy reports should be filed in the patients medical record
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IMAGING REPORTS Types of Reports X-rays & Scans
CT Scan (Computed Tomography) MRI (Magnetic Resonance Imaging) PET (Positron Emission Tomography) IMAGING REPORTS X-rays & Scans (CT, MRI, PET) Performed (typically) by a trained radiology technician. Interpretation of the test is performed by a radiologist Contains: Name of the examination performed Type (if used) of radiopharmaceutical administered Interpretation of the findings Sign/date/time Some imaging procedures require the administration of radiopharmaceuticals, radioactive contrast medial and administered to the patient before or during the procedure to make it possible to visualize physiological processes and tissues more clearly. If anesthesia is used that must be documented – also requires consent MRI – Indication Technique Comparison Findings PET - A positron emission tomography scan is an imaging study using a very small dose of a radioactive tracer attached to a sugar that is injected into the patient. ... These tests produce an image that gets interpreted by a physician (specialist Radiologist/Neurologist). The image is stored electronically and is not filed in the medical record, the interpretation/report is filed in the medical record.
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DIAGNOSTIC REPORTS Cardiology Tests/Reports: Stress Tests
Tilt-table tests Holter Monitor Pacemaker Checks Electrocardiography Echocardiography Myocardial imaging Cardiac Catheterization
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Diagnostic reports cont…
Neurology Reports: Electroencephalography Echoencephalography Cerebral angiography Myelography Lumbar puncture
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OPERATIVE RECORDS Pre-op Checklist Pre-op Anesthesia Assessments
Pre-operative Nursing Record Intraoperative Anesthesia Record Post-Anesthesia Assessments Post-Note Operative note Patients who have surgery will have documentation about their surgery recorded in their Health care record from before surgery, during surgery and after surgery Pre-operative check list – must be done prior to surgery (TJC/CMS requirement) – need to check, identification of patient, pre-op test results, diagnoses, allergies, pre-op meds, consent for surgery form, surgical goals, surgical site, resources needed (instruments), operative team (surgeon, assistance, observer, nursing, anesthesia, expected blood loss. Pre-op Anesthesia Assessment – it is the Anesthesiologists version of an H&P - Past Anesthetic Problems/Family History, Cardiac Risk Predictors, Airway Evaluation, Pertinent medications, Allergies, discuss Anesthetic options with patient, discuss risk factors of anesthesia with patient, indicate pt understands and wishes to proceed Pre-Op Nursing Record Intraoperative Anesthesia Record – Post-Op Anesthesia Assessment – Post-Op Note - Must have an immediate Post-Operative note written right after surgery and in addition to the operative report Operative Report Preoperative & postoperative diagnoses and indications for the surgery Descriptions of the procedures performed Description of all normal and abnormal findings Description of any specimens removed Descriptions of the patients medical condition before, during and after the operations Estimated blood loss Descriptions of any unique or unusual events that occurred during the course of surgery Names of the surgeons, assistants, anesthesiologist Date and duration of the surgery Signature/date and time
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NURSING DOCUMENTATION
NURSING ASSESSMENT The gathering of information about the patient Performed shortly after admission –TJC, State and federal guidelines require within 24 hours NURSING ASSESSMENT The gathering of information – contents include: Current illness, perception of illness Past medical history Physical exam, BP, temp, condition of skin, pain levels Cognitive status (ability to communication and understand/follow directions) Current functional status (level of physical activity, ability to ambulate, personal care, etc.) Nutritional status (food allergies, ability to feed his/herself) Drug allergies & latex sensitive Current meds NURSING CARE PLANS Contains Initial assessment of pt’s immediate and long-term needs Treatment goals based on pts needs and diagnosis Description of the activities planned to meet the treatment goals Pt education goals Discharge planning goals Indicators of the need for reassessing the plan to address the pts response to treatment and/or the development of complications NURSING PROGRESS NOTES Nurses have frequent interaction with their patients. It is important to document comments about these interactions, any observations seen, and activities performed.
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Nursing documentation cont…
NURSING CARE PLANS Means of planning care and discharge planning – patient specific Multidisciplinary tool for organizing the diagnostic and therapeutic services to be provided to a patient CMS Conditions of participation (if you accept Medicare/Medicaid you must follow) have made this a requirement NURSES PROGRESS NOTES Documentation of interactions, observations, & treatment of the patient
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LABORATORY REPORT Require a physician’s order
Specimen collected by RN or phlebotomist Contents include: Name of tests performed Dated test was performed Time in/time out of the lab Name of the lab where test was performed Results (includes normal ranges)
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REHABILITATIVE & THERAPEUTIC REPORTS
Include a number of different therapies : Speech Physical Occupational
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Rehabilitative & Therapeutic reports cont…
Contents: Pertinent history Diagnosis of disability Rehab problems, goals and prognosis Assessments and individual program planning Reports from referring sources Evidence of patient’s and/or family's participation in decision making Program plan Plans from each service
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CONSENTS FOR PROCEDURES/BLOOD TRANSFUSIONS
Patient consent is required for any invasive procedure and/or blood transfusion Except in emergency situations Physicians must obtain a written documentation of the patient’s consent to surgery before the operation/procedure begins Physician must demonstrate that they explained all the risks and benefits of the procedure Patient and physician must sign and date
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TRANSFUSION RECORDS Type and amount of blood products received
Patient’s reaction to the transfusions Blood group and Rh status of the patient and donor Results of cross-matching tests Description of the transfusion process Adverse reaction
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MEDICATION ADMINISTRATION RECORD
RN’s keep a separate log for each patient’s medications All medications administered to the patient Date and time each drug was administered Name of medications Form of administration Medication’s dosage and strength Each entry for a medication is signed or initialed and dated the person who administered the drug New focus by TJC – medication reconciliation – must be reconciled upon moving from one level of care to another, such as from ICU to a step down unit and on discharge
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PATIENT PROPERTY RECORD / BELONGINGS RECORD
Lists patient’s belongings Lists whether or not a patient has belongings locked in safe at hospital Contains language encouraging patient not to keep valuable belongings with them at the hospital
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