1. The NOMS North East Story
Philip Angier
SERIF
with a lot of help from Michelle McCarthy
Head of Learning Skills and Employment
Conference – Manchester – 23rd November 2016

2. The NOMS North East Story
It begins with a Strategy with clearly articulated Vision & Purpose
Transforming rehabilitation through innovation, inspiring creativity
Learning , skills and employment at the heart of regimes
Empowerment, employability and enterprise
Secure, safe, decent and enabling environments
Common purpose and shared values and ethos
Social impact (internal and external)
Reducing re-offending whilst generating income for re-investment
Conference – Manchester – 23rd November 2016

3. The NOMS North East Story
A growing portfolio of businesses
2012
2013
2014
2015
2016
2017
Conference – Manchester – 23rd November 2016

4. The NOMS North East Story
Challenges along the way
People
Entrenched attitudes and resistance to change
Suspicion – from staff and prisoners
Engaging partner agencies
New Governor, new broom
Policy & Practice
Reducing budgets and staff levels
Delays in filling vacancies
Finance systems
Procurement rules
Reputational risk
Petty France
‘You want to do what?....’
Ministerial changes, ministerial priorities
Need to control
Reorganisation (again!)
Conference – Manchester – 23rd November 2016

5. The NOMS North East Story
Three short tales - Kirklevington Grange
Car valeting & café – open 7 days per week
Sells horticultural products, logs, iron work
Café expanded and meeting room
Internal coffee shop opened
Links with Care Home and with local groups
Sells merchandise from other prisons
Farm shop opened nearby based on trade generated
Conference – Manchester – 23rd November 2016

6. The NOMS North East Story
Three short tales - Durham
Already selling some wood products through joinery workshop
Able to sell to Kirklevington and through other outlets
Produces own catalogue
‘Judge and Barista’ Coffee Shop opened at prison gate
Developing plans for two themed social enterprise coffee shops on outside in partnership with other agencies
Conference – Manchester – 23rd November 2016

7. The NOMS North East Story
Three short tales - Frankland
Existing greetings card workshop – now expanded
Establishment of Virtual Business & Innovation Centre (VBIC) – staffed by offenders – to be service centre of enterprise hub
Business process mapping and product design
Marketing and branding
Expansion of FurnitureCraft workshop
Growing sales demand
Conference – Manchester – 23rd November 2016

8. The NOMS North East Story
Successes
Reputational enhancement
Wider partnerships
Innovation at the heart of regimes
Creativity and empowerment
Greater level of productivity
Significantly improved prisoner/ staff relationships
Revenue generation
Public and business acceptability
Significant social impact
Conference – Manchester – 23rd November 2016

9. The NOMS North East Story
Where next?
Continue to pioneer and refine model of social enterprise within prisons
Await Cabinet Office approval and Review of Education in Prisons and respond accordingly - either act on ‘spin out’ plan or operate with social enterprise values within NOMS structures
Establish appropriate governance processes
Further develop product ranges to expand opportunities and increase sales
Use VBIC to provide feedback and analysis
Create intermediate labour markets to aid progression
Measure the Social Impact so far – evidence based practice
Keep the faith ….
Conference – Manchester – 23rd November 2016

10. The NOMS North East Story
Emotional Journey
Conference – Manchester – 23rd November 2016