1. Developed by AlMansoori HSEQ Department
Supervising Safety
SUPERVISING SAFETY
HSEQ Roles
Supervisor
for
Developed by AlMansoori HSEQ Department
Revision Date: 25/04/2012

2. Aim
To refresh AlMansoori Supervisory Personnel on their Responsibilities for Health, Safety and Environmental Protection at Work.

3. Objectives
Upon completion of this session, participants should be able to:
Understand the company's HSEQ Policy
Understand AlMansoori’s HSEQ Expectations (Managers, Supervisors, Employees)
Understand the roles and functions of supervisors in Incident Prevention
Importance of an effective safety inspection and audit at the worksite
How to develop a TASK HAZARD ANALYSIS
Importance of conducting an Incident Investigation
How to communicate and motivate the workforce effectively
Hazard Identification (PDF)

4. 2011 SUMMARY OF INCIDENTS

5. Main underlying causes of LTI’s in 2011:
Failure to conduct risk assessment / check the hazards available in the working area to take necessary precautions. (Once)
Lack of training or inadequate knowledge to perform the job. (Twice)
Inadequate Supervision to enforce legal requirements to stop work during summer time. (Twice)
Inadequate procedures and supervision given to new employees. (Twice)

6. Table of Contents AlMansoori HSEQ Policy and Commitment / HSEQ – IMS
Supervising Safety
Table of Contents
AlMansoori HSEQ Policy and Commitment / HSEQ – IMS
HSEQ Expectations
Supervision
Communication
Hazard Identification / PDF
Incident Investigations / Reporting
Tool Box Talk
Permit To Work
Safety Inspections / Audits
Environmental Responsibilities
Quality of Service
Empowerment to STOP
Attitude and Behavior
Conclusion

7. What can go wrong?

8. Who can get seriously hurt?

9. Where is the Supervisor?

10. Where is the Supervisor?
Going to lunch

11. AlMansoori Corporate – PDF Causes
Date From: 01 Jan 2011 to 31 Dec 2011
Total Record: 8,003

12. Supervising Safety Management Role Supervisor’s Role CEO Leadership
HSE LEADERSHIP
Line Management
CEO
Leadership
Direction
Resources
Support
Motivation
Opportunity
Standards
Coaching
Tools
Experience
Knowledge
Encouragement
Listening
Feedback
Implementation
GM/ CM/ DM
Managers
Superintendents
Supervisors
Employees

13. Why AlMansoori Cares about HSE?
Humane – Responsibility for People’s Welfare
Economic – There is a Cost Against Incidents – Direct / Indirect
Law – There are Legal Obligations which Must be Applied
Image – How People Judge Us, want to work with us.

14. AlMansoori HSEQ Policy
GENERAL:
ALMANSOORI IS AN OIL AND GAS SERVICES AND PRODUCTS PROVIDER WHO IS COMMITTED TO ENSURE A SAFE AND HEALTHY WORKPLACE, FOR ALL PERSONS WORKING FOR AND ON BEHALF OF THE COMPANY, CLIENTS, AND VISITORS. WE ARE DEDICATED TO PROTECT THE ENVIRONMENT AND WE BELIEVE IN A TRANSPARENT AND PROACTIVE POLICY AND THAT ALL ADVERSE HSEQ IMPACTS ARE PREVENTABLE. WE WILL STRIVE TO DELIVER QUALITY PRODUCTS AND SERVICES IN OUR DAY TO DAY BUSINESS.
TO FULFILL THIS COMMITMENT ALMANSOORI WILL:
Develop and implement effective Health, Safety, Environment and Quality Management Program with defined objectives and targets to improve proactive control of risk and create a step change in behavior.
Give Health, Safety, Environment and Quality the highest consideration within the Company’s other business objectives.
Comply with all applicable legal requirements and other requirements to which the company subscribes to.
Implement continual improvement programs utilizing the latest technologies.
Encourage personnel to have ownership for identifying and eliminating hazards, preventing injury to themselves and others, by including HSEQ performance in the appraisal and rewarding systems.
Provide persons working for and on behalf of AlMansoori with all necessary training, resources and systems, as well as to empower them to STOP any unsafe work.
Allow all personnel to have direct access to the highest management levels of the company to address any issues related to HSEQ.
Actively monitor, audit and review to improve HSEQ IMS, processes and performance.
Hold supervisory management accountable for ensuring and promoting a safe and healthy workplace and the protection of the environment within their areas of responsibilities.
Improve the efficient use of energy and natural resources.
Provide to the Oil and Gas industry a World Class Quality Service.
DATE: 11/03/ NABIL ALALAWI
Rev CHIEF EXECUTIVE OFFICER

15. HSEQ – Integrated Management System (HSEQ – IMS)
What is it?
Describes the way the organisation is managed in relation to its stated HSEQ Vision, Mission and Values and HSEQ Policy.
Achieves implementation of HSEQ Policy by ensuring that critical activities are properly controlled.
Ensures Continuous Improvement

16. HSEQ Vision, Mission and Values
To make world class Health, Safety, Environment and Quality a way of life within the company.
MISSION
Health – To achieve Zero Lost Time Sickness with our Health Monitoring Management Program as the corner of its execution.
Safety – To achieve Zero Lost Time Incidents with our Milestone Recognition Program as the corner of its execution.
Environment – To achieve Zero Environmental Emissions and Pollution.
Quality – To provide quality services that will exceed our customer expectations.
VALUES
Health, Safety, Environment and Quality must come first in everything we do in our business.

17. MSE HSEQ Documentation
HSEQ Vision, Mission and Values
HSEQ Policy
HSEQ Objectives
HSEQ IMS
HSEQ IMS Procedures
QA/QC Product Line Procedures
Product Line SOP
Other Guidelines
Note: All these documents are past experiences and learnings, refined and captured to prevent reoccurring mistakes.

18. HSEQ Expectations Division and Country Managers
Supervising Safety
HSEQ Expectations
Division and Country Managers
Implementing HSEQ Policy requirements.
Demonstrating a clear commitment to HSEQ Policy matters.
Establishing HSEQ objectives and targets to meet the Company’s HSEQ Objectives and HSEQ plans.
Establishing procedures and controls to ensure all activities are conducted in accordance with the HSEQ Integrated Management System.
Identification of training needs to enable all personnel to meet Company’s Objectives and HSEQ Targets.
Establishing methods for consultation with all employees on HSEQ matters.
Promptly investigating accidents and near misses and providing effective follow-up.
It is the duty of every manager to ensure the health, safety and welfare at work of all employees under their responsibility.

19. HSEQ Expectations Superintendents and Supervisors
Main responsibilities are to ensure efficient daily operations under their supervision.
To comply with all company Health, Safety, Environmental and Quality policies and procedures.
Line organization shall accept responsibility for their personal safety and that of people reporting to them including sub-contractors.
Provide management with prompt and accurate operational and HSEQ feedback.
Actively supervise activities.

20. HSEQ Expectations All Employees
Carry out all work activities in a safe manner.
Follow all Company procedures and controls.
Promptly report all accidents and near misses.
Report all defects and events which may affect HSEQ control.
Respond correctly in Emergency situations.
Actively support and co-operate in HSEQ matters.
Take reasonable care to ensure their own health and safety at work.
Report all hazards, incidents and injuries.
Utilize all personal protective equipment provided by the company.

21. What does SUPERVISION Mean?

22. What does SUPERVISION Mean?

23. What is Supervision? Basic Principles Safety Cannot be Delegated
Safety is Part of Job Performance and Evaluation
Safety is Part of Our Business
A Safe Site is a Well Managed Site
The Supervisor is the Key Man in Incident Prevention

24. Responsibility for HSEQ rests with Line Management and
Supervisors (YOU).
Not the HSEQ Advisor!
Responsibility Vs. Accountability

25. Who is a Supervisor?
A person who has the responsibility to safely manage a working team and/or another employee’s activities:
Managers
Superintendent
Team Leader
Supervisor
Operator (Senior)
Foreman
Charge Hand
Permit Holder/Applicant

26. Supervisor’s Responsibilities
Walk the Talk /
Lead by Example
Ensure safe system of work are implemented
Provide adequate coaching, instructions and supervision

27. Supervisors and Safety
Effective Supervision Means:
Being Pro-Active (up-front planning)
Following Procedures: Compliance / Competence
Understanding the Task and the Associated Hazards
Effectively Communicating Hazards & Controls
Keeping Others Informed
Spotting Potential Danger and Acting on it (STOP WORK)
Understanding the Limitations of the Team: Competence

28. There are a Lot! Site inspection of hazards
Provide or have input to job safety plans
Identify hazards and controls
Carry out tool box talks
Ensure use of correct equipment and tools
Ensure safety measures are in place (fire extinguishers etc.)
Stop work if it is unsafe
Ensure PPE is available
Ensure right mix of skills for job
Ensure good housekeeping
Awareness of concurrent activities
Develop and implement HSE skills
Awareness of relevant procedures
Encourage PDF and Hazard Hunt
Ensure positive environmental practice
Ensure PTW is in place and correct
Weather conditions and effects
Understand the workscope in full
Plan the work
Ensure continuous communication
THE LISTS GOES ON!
BUT IT IS MANAGABLE IF YOU ARE WILLING TO APPLY YOURSELF!

29. The difference is Effective Supervision!
Supervising Safety
March 2011
January 2012
The difference is Effective Supervision!

30. Roles and functions of Supervisors in
Incident Prevention ? ? ? ?
SUPERVISOR ? ?

31. Roles and Functions of Supervisor in
Incident Prevention
To ensure that working environment and work practices are safe.
To implement Policies and Procedures.
To help management improve the safety situation in the company by feeding them with information about the day-to-day work.
Implement and monitor HSEQ systems of the Company
e.g. PTW / PDF / HMMS / TBT / THA
Conduct inspection to check on general working environment and work practices.
Ensure fire fighting and other critical safety equipment are suitable and sufficient.

32. ‘Right information, more Success’
Communication
Why communicate?
To make people aware of relevant HSEQ issues
To make people aware of their HSEQ responsibilities
If we do not communicate effectively, then greater potential for more incidents and failures.
‘Right information, more Success’

33. Methods of Communication
HSEQ Meetings (do you get the chance to air your views?)
Team meetings and briefings
Toolbox Talks (how effective are they?)
One to One discussions
Notice boards and hand-outs
Written communication (procedures, instructions, PTW etc.)
Training and coaching sessions

34. Hazard Identification
Identify the Hazards….

35. Hazard
A HAZARD is something with the potential to cause harm to a person or damage to plant or equipment.
A hazard is an event which may cause disruption to normal activities in:
People – injury
Equipment – damage
Environment – pollution
Ill Health

36. DO Not Confuse HAZARD and RISK
RISK is when the potential for a HAZARD has been realized.
It is the probability and severity of hazards to cause harm.
DO Not Confuse HAZARD and RISK

37. Hazards and Risks (in simple language)
Example:
A hazard could be a section of walkway grating which is missing
The risk could be that someone does not see it and falls through
The controls could be signs, barriers (block path), restricted access control, Toolbox Talk etc..
The hazard could be eliminated by properly replacing the grating

38. Hazard Identification
Hurt by the lion
Bitten by the lion
Eaten by the lion
Risks:
Control Measure:
The cage

39. Identify the Hazards, Risks and Controls!

40. Hazard Identification Process
Look at each stage of the job
Think about tasks directly associated with job and indirectly
Think about people and what will be asked of them
Consider the environment you are in (location)
Consider what equipment and tools are going to be required
What space is there to undertake the job
What skills are needed? - do I have them available?
Have the team undertaken this work before?
Remember to consider Actual Hazards and Potential Hazards

41. Positive and Dangerous Feedback Form

42. Site Visits for Hazard Awareness Coaching

43. Risk Assessment Identify the Hazards and their Effects
Assess the Risks
Determine the Controls in Place and their Effectiveness
Eliminate the Hazard if possible
Reduce the Risk by Applying Additional Controls
Isolate the Hazard
Assess what risk remains after all practicable controls are applied
What contingency / recovery plans are in place

44. Sequence of Basic Steps Hazards and (Persons at Risk)
Task Hazard Analysis
The Process
Sequence of Basic Steps
Hazards and (Persons at Risk)
PROCESS
Re-evaluation of Risk
Potential Harm
CONTROL
ASSESS
Control Measures
Evaluation of Risk
IDENTIFY

45. Task Hazard Analysis

46. Task Hazard Analysis

47. When to apply Risk Assessment?
At the start of each contracted operation
Prior to the introduction of a new Hazard to the Operation
Prior to any major change (structural, operational or maintenance) or phase of project
When established controls are known to be inadequate
After an incident, review and assess the Task Hazard Analysis (THA).

48. Incident Investigation / Reporting
Definition of Incident
An event or chain of events which has caused or could have caused injury, illness and/or damage (loss) to assets, the environment, company reputation or third parties.

49. Remember !
Greater than 95% of ALL accidents are caused
by PEOPLE!

50. Generic Underlying Causes of Incidents
Lack of Effective Supervision (reason we’re here)
Inadequate Hazard Awareness
Not Following Basic Rules (attitude - to be covered)
Poor job knowledge (SOP compliance)

51. How to Prevent Incident?
Questions to ask, examples:
What can go wrong?
How can you get hurt?
Are there hazards involved?
How can you prevent it?
What if incident happened?
Why do you think I stopped you?
How can your job be done safely?

52. Human Factors
Health
Attitude
Age
Training

53. Human Factors (Con't.) Communication Skill & Knowledge Nature of Work
Work Load

54. Environment Factors
Height
Underground
Confined Space

55. Environment Factors (Con’t.) Weather Condition (Hot, Wet, Wind)
Ventilation, Pressure
Weather Condition (Hot, Wet, Wind)
Working Condition
(Noise, Dust, Light)

56. Which incidents must be Reported / Investigated?
All incidents must be reported.
All incidents that poses an immediate or potential risk to the company's business must be investigated. (Ref.: Incident Reporting & Investigation Procedure No. 12)
Purpose is to prevent reoccurrence.

57. What is a Toolbox Talk?
A short discussion prior to carrying out approved activities.
This could be the last barrier before a serious incident.
‘MAKE IT EFFECTIVE’

58. Toolbox Talk
They are a very effective way of ensuring the team you are responsible
for know what they are doing and what hazards are /
may be involved - if done effectively!
Do You
Review the Standard Operating Procedure
Use the Task Hazard Analysis (Hazards & Controls)
Explain the objectives of the work
Discuss the equipment involved
Discuss precautions, protection and worksite preparations
Materials to be used or be disposed of
Discuss isolations which have been put in place
Mention conflicting activities
Point out Access and Evacuation
Check for understanding by the team
TOOLBOX TALK PROMPT
Manpower and Skills Required
Permit to Work
Other Activities
Isolation (Lock Out)
Access and Exit
Other Information
Worksite Environment
Personal Protective Equipment
Equipment to be Used
HAZARDS
Responsibilities / Supervision
Plan and Procedures
Objectives of the Job
Encourage Questions and
Two Way Discussion
Empower to STOP
No Blame Culture

59. Toolbox Talk Short Exercise
From what you see in this slide, prepare a Toolbox Talk.
Hints
SOP
Tasks
Hazards
Skills
Access
Equipment
Responsibilities
Environment
PPE

60. A tool to help you to carry out your work safely
Permit-To-Work
A safe system of work.
Ensure work is carried out without risks to people, equipment, plant and environment.
A document that authorizes work to be carried out safely from start till completion
A document to identify persons who are responsible for safe work
A tool to help you to carry out your work safely

61. The role of Permit-To-Work in establishing safe conditions
“A Permit to Work is not a permission to carry out hazardous jobs. It is an essential part of a system which determines how that job can be carried out safely and clearly identifies the controls to be put in place.”
“The issue of a permit does not by itself make a job safe: that can only be achieved by those preparing for the work and those carrying it out.”
This is YOU

62. Different types of Permit-To-Work
Cold work
Hot work
Confined space

63. Permit-To-Work (Con’t.)
Different types of
Permit-To-Work (Con’t.)
Electrical
Isolation
Lifting

64. Activity that require a
Permit-To-Work
Any work that has a potential to cause harm to people, property and the environment.

65. Use of Permit-To-Work (The Process)
Permit application
Permit approval
Execute work
THA
Complete Work
Permit Validity
Valid for one shift/one week/depending
When is PTW suspended / canceled?
When general alarm is activated
Check with client regulations.
Sign-off

66. Safety Inspections and Audits
Enable management to sense the HSEQ level at the place of work
Each workplace should have an program specifying inspections/audits
Inspection/audit results should be discussed in HSEQ meetings and with the Management.
To identify and record potential and actual hazards.
To ensure that existing controls are operative / sufficient / effective.
Where appropriate, to recommend and monitor corrective actions.

67. Safety Inspection
OBSERVE
RECORD
RECOMMEND

68. Environmental Responsibilities
Identification of environmental aspects and impacts
Monitoring discharges and verifying compliance with the legislation
Spill Control / Spill Prevention
Waste Management Segregation / Recycling Programs

69. Quality of Service SOP Implementation Pre-mobilization Inspection
Quality Suggestions
Customer Feedbacks / Follow-up
HSEQ Audits / Corrective Actions Follow-up
Non-conformance Reports / Follow-up

70. Empowerment to STOP
Do YOU feel empowered to STOP work if you feel it is unsafe?
Think! If you don’t, how do you expect your team to?
Lead your team by example!

71. Attitude and Behaviour
We have all witnessed it in different forms.
Give Examples of:
Positive Attitude and Behaviour
Negative Attitude and Behaviour

72. Behaviour, Attitude & Culture
They are all inter-linked and each has an impact on the other
What a person does
“Behaviour”
“Attitude”
What a person thinks/ believes whilst doing things
The way we do things around here
“Culture”

73. Poor Attitude, Why? Is it Interpersonal Issues?
Is it Frustration with the Job?
Is it Frustration with the Company?
Is it to do with Welfare Conditions?
Is it part of the person's nature to violate?
Ask yourself, the next time you witness negative attitude, why its happening, what are the likely consequences and REPORT IT!
It could save a life!

74. Conclusion
A Supervisor is a very important member of the AlMansoori Team, who has a lot of key responsibilities and accountabilities in making HSEQ successful.
Safety and Quality Excellence are a journey not a destination… We must live them each and every day, every minute and every second, at work and at home.
As Supervisors and family leaders, we are responsible for others well being and safety.