1. Measuring and Reviewing Performance
Jason Warren

2. Agenda HSG65 and OHSAS18001 Plan Do Check and Act
Why do we measure performance
The difference between audits and inspection
What should I audit
How do I audit
What about the findings of the audit
Good starting points

3. HSG65 and OHSAS18001
Standards for the implementation of H&S Management
High degree of similarity in their content
Identify the issues
Set the standards
Plan what needs to be done
Organise who is going to do it
Equip them to do so
Do it
Check it has been done
Check that it worked
Learn from the feedback to continually improve

4. Management Control Loop HSG65
Plan Do
Check
Act

5. Why do we measure performance
To ensure that you are managing the risks
To give you confidence that you are doing enough
To identify what you can do better
To show you care about H&S
To promote a H&S culture

6. The difference between audits and Inspection
Broad goals: Both strive for a safer workplace that complies with all regulations and standards.
Safety checklists: Both may use a safety checklist that includes relevant standards, best practices, and other recommended precautions.
Inspection: A safety inspection looks for safety hazards and unsafe practices throughout a facility. Often closed questions requiring Yes/No answers. Usually performed by those familiar with the workplace
Audits: A safety audit evaluates safety programs and practices within an organization. Usually performed by an independent person from outside the company or maybe another department.

7. The difference between audits and inspections
More regular than audits
Checklist driven (Yes/No with brief comments)
Determine whether safeguards are in place
Examine whether the equipment presents any hazards
Gather air, water, and other samples to test for hazardous substances
Observe work practices to identify unsafe actions
Conditions that present a hazard are to be corrected or controlled immediately

8. The difference between audits and inspections
Higher level (processes, roles and responsibilities, training provision, etc.)
Measure and collect information about a safety program’s reliability and effectiveness
Look at whether a safety program meets the company’s stated goals
Examine safety training
Active (routine) and reactive audits (e.g. accident investigation)
Shortfalls may take longer to implement such as
A change to documented procedures
Amendment to a training regime or
Change in safety culture (Everyone involved)

9. What should I audit Auditing the high-level
Breakdown the audit into manageable chunks
Policy
Arrangements
Roles and Responsibilities
Risk Assessment
Safe Systems of Work
Health Surveillance
Training and Competence of Workforce
Effectiveness of Management and Supervision
Enforcement
Performance Monitoring
Communication - Consultation and Involvement with the Workforce
Accident Investigation – Promote Workforce to Report Near Misses
Inspections are easier to determine – Fire Safety Example – Extinguishers, alarms, emergency lights, FRA, Fire drills
Audits are more difficult as they relate to higher-level issues. When you undertake accident investigation you are striving to determine the root cause. So somebody may have cut their hand and the inspection would have identified a lack of PPE. However, the audit would have identified that the risk hadn’t been identified, the operative hadn’t been made aware of the RAMS, training might not have been given,

10. How do I audit
Have a clear understanding of what you are going to audit
Have the right equipment
Talk to people – Involve them in the audit
Give enough time and effort
Don’t just carry out an inspection
Try and establish the root causes of what is going wrong
Put in place realistic and affordable improvements
Tell the decision makers about your findings

11. What about the findings of the audit
Gather feedback and learn lessons from what hasn’t gone so well
Consider realistic additional controls
Amend processes and procedures
Implement additional training
Provide additional supervision
Enforcement of policies (wearing PPE, following procedures, discouraging horseplay)
Discipline those that ignore the processes

12. What about the findings of the audit
Remember that this is a cycle of events.
If the policies, procedures and control measures have changed then these will need to be reviewed to ensure they have achieved the desired results.

13. Good starting points HSG65 identifies resources in Part 4
Leading for health and safety
Management systems
Attitudes and behaviours
Measuring and reviewing performance
Worker consultation and involvement
Competence
Specialist advice and other organisations that can help
Process Safety

14. Questions