1. IMS Implementation Project
Milestones

2. Project Milestones Training Plan Planning Development Implementation
Project Briefing
Top Management Briefing
System Awareness
Development Workshop
Risk Based Thinking
Implementation Workshop
Procedure Training
Internal Auditor Training
Handling External Auditors
Project Milestones
Training Plan
Planning
Scheduling
Team Formation
Development
Gap Analysis
Documentation
Implementation
Internal Audit
Management Review
Certification
Phase 1
JMC / BAT / SAI / 001, R1 - A
Phase 2
Phase 3
2/2/2017
Phase 4

3. Training Needs Assessments
Training Name
Target Employees
Duration
Total Pax
No of Sessions
Date
Project briefing
Core / Working team
3 Hrs
Top management briefing
Top Management
4 Hrs
System awareness training
16 Hrs
System development workshop
Option
Risk based thinking
8 Hrs
System implementation workshop
Procedure training
All relevant personnel
Depends
Internal auditor training
Potential Auditors
24 Hrs
Handling external auditors
2 Hrs
JMC / BAT / SAI / 001, R1 - A
2/2/2017

4. Planning Phase Scheduling Team Formation Project scope identification
Review existing system
Propose project schedule
Agree on mile stone schedules
Set meeting schedule and ground rules
Team Formation
Identify project teams – Steering / Core / Working
Identify & agree on roles & responsibilities of team members
JMC / BAT / SAI / 001, R1 - A
2/2/2017

5. Planning Phase Project Briefing Top Management Briefing
Briefing on project scope & schedule
Briefing of roles & responsibilities and deliverables
Top Management Briefing
Awareness of and commitments expected from systems
QMS & EMS 2015 Awareness
Awareness training to all team members
JMC / BAT / SAI / 001, R1 - A
2/2/2017

6. Project Briefing Learning Objectives Course Content Target Employees
Understand project requirement and strategies to execute project effectively within the budgeted man hours & cost to meet the target timeline.
Course Content
Project scope & schedule
Team members roles & responsibilities
Project / meeting deliverables
Target Employees
Core & Working team and other nominees
Duration
3 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation & team activities, Ratio 2 : 1
JMC / BAT / SAI / 001, R1 - A
2/2/2017

7. Top Management Briefing
Learning Objectives
Visualise Overview of Management Systems
Recognise Organisational Context
Recognise Interested Parties Needs & Expectations
Scope Management System
Apply Top Management Commitments
Course Content
Quality principles - Abstract
Management system requirements - Abstract
Risk management methodologies - Abstract
Top management roles & responsibilities (System)
Target Employees
Top Management and other nominees
Duration
4 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation
JMC / BAT / SAI / 001, R1 - A
2/2/2017

8. QMS & EMS : 2015 Awareness Learning Objectives Course Content
Visualise overview of management systems
Differentiate key changes in 2015 edition
Explain Key Terminologies of the standard
Interpret management system requirements
Course Content
Introduction to management systems
Quality principles
Key changes in QMS & EMS 2015
Management system requirements – QMS & EMS 2015
Target Employees
Core / Working Team and other nominees
Duration
16 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation with practical exercises / case studies,
Theory / Practical ratio : 1 : 1
JMC / BAT / SAI / 001, R1 - A
2/2/2017

9. Development Phase Gap analysis
Existing documents will be reviewed against the following requirements
QMS 2015 / EMS 2015 / OHSAS : 2007
Legal requirements
Business strategic direction
Possible integration opportunities will be identified
IMS Structural skeleton will be identified
Proposed structure will be reviewed against and confirmed with requirements
Option : Actual implementation of system can be reviewed to understand implementation effectiveness.
Option : Legal compliance study will be conducted to identify areas to improve
JMC / BAT / SAI / 001, R1 - A
2/2/2017

10. Development Phase
Documentation (Preparation of documented information)
Existing documents will be revised / removed where necessary and applicable
New documented information will be developed based on gap analysis.
Developed documented information will be submitted for approval.
Option : System / Process, Health & Safety risk assessment & recommend measures.
Option : Possible objectives / KPI & management programs will be identified
Option : Implementation training schedule will be prepared.
JMC / BAT / SAI / 001, R1 - A
2/2/2017

11. Development Phase Development Workshop (Option)
Participants will be given opportunity to learn on development techniques.
Risk Based Thinking (Option)
Trainees will be trained on system / process risk management techniques
JMC / BAT / SAI / 001, R1 - A
2/2/2017

12. IMS Development Workshop
Learning Objectives
Analyse gap between existing and new requirement
Identify common & specific requirements - QMS / QMS / SMS
Design new integrated management system (IMS)
Evaluate IMS against business strategic direction / legal requirements
Devise Integrated Management System
Define objectives and KPIs to support strategic direction
Course Content
Management system requirements – QMS / EMS / SMS
Commonalities & differences between and among standards
IMS Structure skeleton
Document review methodology
Concept & methodology for objectives identification
Target Employees
Core / working Team and other nominees
Duration
16 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation with practical exercises / case studies, with ratio 1 : 1
JMC / BAT / SAI / 001, R1 - A
2/2/2017

13. Risk Based Thinking Learning Objectives Course content
Understand various risks in organisation
Identify & evaluate internal & external issues
Understand needs & expectations of interested parties
Risk assessment methodologies, tools & techniques
Identify, implement & monitor mitigation measures
Course content
Various organizational risks
Organisational context
Risk assessment methodology, tools & techniques
Risk mitigation measures
Target Employees
Core / Working Team and other nominees
Duration
8 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation with practical exercises / case studies, ratio 1 : 1
JMC / BAT / SAI / 001, R1 - A
2/2/2017

14. Implementation Phase Implementation Kick Off Implementation Monitoring
Option : Approved documents will be briefed to all relevant personnel.
After completion of briefing implementation will be kicked off.
Implementation Monitoring
Biweekly monitoring will be done for the first month.
Monthly review will be done for the next two months.
Every process will be monitored at leased once in a cycle (Biweekly & monthly)
Option : Objectives and performance indicators will be analysed & status reported.
JMC / BAT / SAI / 001, R1 - A
2/2/2017

15. Implementation Phase Internal Audit
Internal audit will be carried out at the beginning of 4th month covering all the processes.
Trained internal auditors will be given practical approach training.
Objective audit report including area of concern and needs improvement will be submitted.
Option : Audit closure can be monitored and closed.
JMC / BAT / SAI / 001, R1 - A
2/2/2017

16. Implementation Phase Management Review (MRM)
Management review will be conducted during 3rd week of 4th month from kick off.
Management review input will be consolidated with the support from MR.
Review agenda will be prepared and presented during MRM.
MRM minutes will be prepared & submitted in conformance to the standard.
Option : Action plan can be monitored and closed.
JMC / BAT / SAI / 001, R1 - A
2/2/2017

17. Implementation Phase Implementation Workshop (Option)
Participants will be given opportunity to learn on implementation techniques.
Procedure Training (Option)
All relevant employees will be trained on relevant procedures.
Training matrix will be developed.
Internal Auditor Training (Option)
Potential internal auditors will be trained to be competent internal auditors.
New Employee Orientation Training (Option)
New employee orientation training plan
Orientation training material can be developed.
JMC / BAT / SAI / 001, R1 - A
2/2/2017

18. Implementation Workshop
Learning Objectives
Identify documentation / system requirement relevant to their processes
Relate system requirements to their processes
Apply management system in processes
Evaluate the effectiveness of implementation
Analyse objectives and KPIs
Solve discrepancies & modify management system
Course Content
IMS Procedure requirement
Relevance Matrix – IMS Requirement Vs Processes
Procedure training matrix
Implementation effectiveness evaluation checklists
Objectives measurement & analysis methodology
Failure analysis techniques
Target Employees
Core / Working Team and other nominees
Duration
8 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation with practical exercises / case studies
JMC / BAT / SAI / 001, R1 - A
2/2/2017

19. Procedure Training Learning Objectives
Demonstrate process requirements
Recognise their roles & responsibilities
Relate procedures to day to day work activities
Solve discrepancies & issues in implementation
State feedback and complaint systems / procedure
Course content
IMS Procedure requirements
Target Employees
All relevant working employees
Duration
Depends on the procedures
Date
TBD
No of sessions
Total Pax
Training methodology
Class room facilitation and practical, where applicable
JMC / BAT / SAI / 001, R1 - A
2/2/2017

20. Internal Auditor Training
Learning Objectives
Refresh system & IMS requirements
Management system Audit – Audit Types and Requirements
Responsibilities of auditors and auditee
Audit Skills & Auditing Techniques
Audit planning, Preparation and Audit execution
Objective Audit Reporting and follow up for closure
Course Content
QMS / EMS / SMS Standard requirement refresher
Audit types
Auditor / Auditee Responsibilities
Target Employees
Potential internal auditors from various processes, at least 1 from each
Duration
16 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation with practical exercises / case studies / role play
JMC / BAT / SAI / 001, R1 - A
2/2/2017

21. Certification Phase Certification
3rd party certification audit will be coordinated.
System support will be provided during certification audit.
Recommendation on audit findings closure will be done.
Option : Review and closure of audit findings report can be done.
Handling External Auditors Briefing (Option)
Briefing will be provided to potential auditees on effective handling of certification auditors.
JMC / BAT / SAI / 001, R1 - A
2/2/2017

22. Handling External Auditor
Learning Objectives
Understand certification process
Understand expectations of external auditors
Apply skills & techniques in handling external auditors
Solve discrepancies & issues during external audit
Course Content
3rd Party certification process
Certification requirements and Auditor expectations
Skills & techniques required to be audited
Conflict management techniques
Target Employees
Process managers / Internal auditors and other nominees
Duration
2 hrs
Date
TBD
No of sessions
Total Pax
TBD, 12 pax per batch max
Training methodology
Class room facilitation
JMC / BAT / SAI / 001, R1 - A
2/2/2017

23. Next – Want to know more Contact us now for non obligatory discussion.
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Mail : or
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JMC / BAT / SAI / 001, R1 - A
2/2/2017