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Comprehensive Program Review - CJI -
Crime and Justice Institute at Community Resources for Justice Comprehensive Program Review - CJI - February 17, 2012 Round III
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CRJ Strategic Planning Goals
Excellence Innovation Workforce and Workplace Customer Delight Growth Overview of how the presentation is laid out 2
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SP Goal #1: Excellence Project Close Out
Designed to address the administrative aspects of closing out each project, and to ensure the knowledge, experience and information gained from each project experience carries forward At the close of each project the project lead fills out the Project Closeout Form that covers all administrative aspects of the project from the funding source, to award info, and “lessons learned” This process also includes a client satisfaction survey that is ed out to our clients at the end of the project. The results of the surveys are included in the project closeout to expand the “lessons learned”. Since it’s roll-out in November, 3 PCFs have been completed 3
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SP Goal #1: Excellence Human Subjects Training
CJI does research with human subjects (e.g., survey, focus group/interview participants, case file reviews, etc) Committees charged with protecting the rights and welfare of human subjects are called “Institutional Review Boards” (IRBs) IRB approval is needed for some research Historically, IRB approval was compartmentalized by project and sought as needed; recently, the training piece has become a mandate A sub-committee was designated to develop a process aimed at ensuring staff knowledge and access to resources Human Subjects training. 4
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SP Goal #2: Innovation Pretrial Work Studying pretrial populations as a jail management strategy Relevancy in CA as the state faces policy-driven realignment Public Welfare Foundation Component of funding is to build CJI capacity to fill gap in technical assistance services available Evaluation Work CS Collaborative SJS Collaborative Cost-Benefit Analysis In an effort to manage local jail populations, many jurisdictions are looking more critically their pretrial decision making and who they are sending to jail This is especially true in California, where recent legislative changes are shifting offenders from state prison to local supervision There is a lack of technical assistance to the field on this topic, so the Public Welfare Foundation has asked CJI to build its capacity to be a pretrial technical assistance provider, first in California and then nationally. We will be working to build our topic knowledge and reach out to a network of advisors, and then we will begin work with pilot technical assistance sites 5
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SP Goal #3: Customer Delight
Samples of Unsolicited Feedback: “It has been great working with you. I love how passionate you are about our work and our community” - JRI Alachua County Site “We would like to thank you for your hard work on making the CA Statewide Probation Work Session a great success. We look forward to continue working with you to help make our communities a safer place.” –Chief Probation Officers of California “I want to thank you again for your informative presentation.” - A Coming Home Directory Agency 6
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Percent Rating “Very Good” or “Excellent” (N=5)
SP Goal #3: Customer Delight Excerpt from Client Satisfaction Survey Pew PSPP: South Carolina Percent Rating “Very Good” or “Excellent” (N=5) Surveys Sent No. of Responses Response Rate 30 5 17% “Kristy was always well-prepared for our meetings and facilitated those meetings very professionally. I hope that I have the opportunity to work with her again.” 7
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SP Goal #4: Workforce and Workplace
CJI In-Service Training Evaluation, November 11, 2011 Percent Rating “Very Good” or “Excellent” (N=12) Efforts Implemented: Expansion of tools to support virtual office Orientation Program & E-Resource Library In-service Trainings w/ evaluations for CQI Conference/Training Application Process Cost-Benefit Analysis Competency Internal Organizational Assessment Expansion includes recruiting WebEx and Outlook calendar 8
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Likert Survey of Organizational Climate CJI Administration, October 2011
Purpose: Determine our ability to meet tomorrows demands Survey was anonymous Management defined as Divisional Leadership Team Survey distributed to all staff and encouraged to complete 15 of 17 staff completed survey (88% response rate) 20-point scale, continuum of management styles Lower scores are indicative of a hierarchical/ authoritative management structure Higher scores are indicative of a participative style of management Gap score calculations Smaller gap scores indicate areas of strength Overall, larger gap scores can be used to prioritize needs Describe categories of questions (leadership, motivation, control, etc)
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Likert Mapping - Motivation
SYSTEM 1 SYSTEM 2 SYSTEM 3 SYSTEM 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 (4) How often are rewards and involvement used as motivational tools with staff? Seldom Sometimes Often Very frequently X (5.40) O (5) Where is responsibility felt for achieving organizational goals? Mostly at top Top and middle Fairly general At all levels X (6.33) (6) How much cooperative teamwork exists? Very Little Relatively little Moderate amount A great Deal (2.27) (7) How much does your involvement in decision-making contribute to your motivation? Not very much A great deal (3.27) This category had both organizational priorities and organizational strengths in it. X=Average (mean) score for current situation. O=Average (mean) score for ideal situation. (#.##)=Gap size (O-X). Top three organizational strengths Top three organizational priorities
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Likert Mapping – Goals SYSTEM 1 SYSTEM 2 SYSTEM 3 SYSTEM 4 1 2 3 4 5 6
SYSTEM 1 SYSTEM 2 SYSTEM 3 SYSTEM 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 (15) How are organizational goals established? Orders issued Orders, some comments invited After discussion, by orders By group action (except in crisis) X (4.47) O (16) How much covert resistance is there to the goal of implementing evidence-based practices? Strong resistance Moderate resistance Some resistance at times Little or none X O (.27) X=Average (mean) score for current work environment O=Average (mean) score for ideal work environment (#.##)=Gap size (O-X). Top three organizational strengths Top three organizational priorities
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Likert Survey – Summary of Findings
Current climate is consultative or participative Staff are indicating a desire to have more: Rewards and motivation Responsibility for organizational goals Involvement in establishing organizational goals Staff believe a great deal of cooperative teamwork exists and accurately communicate to management Implications of Findings Implications: we are using the information to inform workforce needs
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SP Goal #5: Growth Organizing Business Development: RFP search process
Systematic search of sources/sites to which CJI would like to expand (inc. federal, states, counties, cities, foundations) Started the new search process in December 2011 7 assistant & associate-level staff conducting regular searches Implemented criteria, key-word search suggestions, and a vetting form that staff submit to their managing associate that summarizes any RFPs they think are worthy to pursue So far, we have vetted over 10 RFPs and are pursing at least of them More RFPs are being examined and it will help us to expand into different content areas and jurisdictions 13
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SP Goal #5: Growth Other Mechanisms that support CRJ and CJI:
Types of Projects: National and Local Sustained Impact Trainings Websites “Re-newable” Contracts 5 potential 3 awarded, 2 pending 14
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PROJECT HIGHLIGHTS
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Project Highlights: GA Policy Work
Partnership with the Pew Center on the States- Public Safety Performance Project (PSPP) Governor of GA asked for assistance and established the Criminal Justice Reform Council Council issued report with 23 recommendations for potential changes to the system focused on nonviolent crimes Legislation currently being finalized Successful process in SC and AK 16
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Project Highlights: Justice Reinvestment Initiative (JRI)
JRI is a strategic and data-driven process to help jurisdictions assess their systems and implement policy options aimed at reducing reliance on incarceration that will ultimately lead to cost savings The strategy calls for greater use of evidence-based practices aimed at addressing the underlying causes of crime
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CJI Map with JRI Locations
Phase I: Policy Development Intensive, on-site technical assistance to engage leaders and key stakeholders, conduct a comprehensive analysis of criminal justice data, and identify strategies to reduce costs and increase public safety Phase II: Implementation Support Targeted technical assistance and funding to support the implementation of justice reinvestment strategies Sites are eligible to apply for Phase II support upon successful completion of Phase I 18
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Justice Reinvestment Organizational Chart
Meghan Guevara Project Director Project Assistant Kristen Nielse n Research Director Kristin Bechtel NYC, Lane, Mike Kane SC, SF, Yolo Sarah Savage Cost Analysis Projections & Mike Wilson Research Assistant Jesse Revicki TA Director. Allegheny Zach Dal Pra SC, SF, Lane Peter Ozanne Lisa Brooks NYC Michelle Webster Johnson Barbara Pierce Alachua Judy Sachwald Yolo Cross-Site Support Kristy Danford Vacant Associate George Keiser, Policy Support Len Engel, Policy Support
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4) Support jurisdictions in implementation of policies and practices
Components of JRI Interagency strategic planning: a collaborative of decision-makers from public safety partner agencies is the driving force Collection/analysis of Criminal Justice system data: developing jail population projections and identifying correctional drivers is used to challenge anecdotal evidence 1) Identify correctional drivers and project jail population if nothing changes 2) Identify opportunities for reducing reliance on incarceration (e.g., long stays for minor offenses or low risk offenders) 3) Develop strategies to help jurisdictions modify policies and practices 4) Support jurisdictions in implementation of policies and practices PHASE I PHASE II
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Development of Alternative Strategies
Correctional drivers are used to prioritize strategies and research and other jurisdictional practices inform implementation. Examples include: Implementing an objective pretrial risk assessment and expanding community-based pretrial supervision Implementing a risk and needs assessment for community supervision to target interventions where they are most needed Adopting a continuum of graduated responses to probation violations
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Document Costs and Potential Savings
As policy reforms are considered, quantify their potential impact Cost savings through reduction in incarceration Reinvestment in community supervision, interventions, etc. Consider short-term savings in marginal costs and long-term savings in capital costs Develop a plan to measure actual impact upon implementation
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Moving Forward
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CJI Moving Forward Strategic Planning Retreat – March 29th
Progress/goals of FY ‘12 to feed into FY ’13 Budget planning over next three years Commitment to supporting continuous quality improvement with internal processes
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CRIME AND JUSTICE INSTITUTE
COMPREHENSIVE PROGRAM REVIEW FEBRUARY 17TH 2012
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STAFFING Turnover 2/1/11 – 1/31/12 Overdue Performance Evaluations
JULY 3 PT 2 FT AUGUST 2 PT 3 FT SEPTEMBER 1 PT 4 FT OCTOBER 1 PT 4 FT NOVEMBER 1 PT 6 FT DECEMBER 0 PT 7 FT The part-time employees listed are interns, who do not receive formal performance appraisals due to their short-term employment (typically 1 semester = 6 months or less, occasionally 1 full school year) We have 2 part-time interns – the 3rd listed became inactive in May 2011, and will be terminated as of 12/31/11. Last CPR Turnover: CJI: 18.8% CRJ: 23.4%
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REVENUE ACTUAL VS. BUDGET VARIANCE JULY AUG. SEPT. OCT. NOV. DEC.
FAVORABLE/(UNFAVORABLE) JULY-DECEMBER 2011 JULY AUG. SEPT. OCT. NOV. DEC. FYTD: $(443,387) At the time of the last CPR, the FYTD was $(207,336) Numbers obtained from FMRs
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REVENUE - EXPENSES ACTUAL VS. BUDGET VARIANCE
FAVORABLE/(UNFAVORABLE) JULY-DECEMBER 2011 JULY AUG. SEPT. OCT. NOV. DEC. FYTD: $(6,189) At the time of the last CPR, the FYTD was $10,053 Numbers obtained from FMRs
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GROSS EARNINGS & WAGES ACTUAL VS. BUDGET VARIANCE FYTD: $34,739
FAVORABLE/(UNFAVORABLE) JULY-DECEMBER 2011 FYTD: $34,739 At the time of the last CPR, the FYTD was $11,740 Numbers obtained from FMRs
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