1. Ispat International N.V.

2. Ispat International N.V.
A five billion dollar company that produces a range of high quality flat and long steel products in over 60 countries
Steelmaking operations in the USA, Canada, Mexico, the Caribbean, Germany, France, and Ireland

3. Ispat Inland Inc.
A $2.2 billion company that specializes in high-value-added flat-rolled and bar products.
The sixth largest integrated steel manufacturer in the United States.

4. Ispat Inland Inc.
Ispat Inland Sales and Marketing is currently located in downtown Chicago and some of our key customers include:
Ford
Whirlpool
Toyota
Steelcase

5. Account Representative Responsibilities
Develop and execute Account/Territory Plans
Prepare negotiations pre-work and strategy
Negotiate and close the deal with customers

6. Account Representative Responsibilities
Analyze customer forecast, historical billings and manufacturing variability to develop accurate monthly forecasts
Create and submit forecast for Annual Business Plan
Accurate and timely order entry/order changes

7. Account Representative Responsibilities
Expedite orders to meet on-time delivery requirements
Resolve commercial, manufacturing and transportation issues
Promptly respond to all customer requests
Daily implementation of Total Quality management

8. Account Representative Qualifications
Communication skills
clearly conveys information and ideas
Continuous Learning
actively identifies new areas for learning
Contributes To Team Success
actively participates as a team member to move the team toward the completion of overall goals

9. Account Rep Position Qualifications
Customer Focus
makes customers and their needs a priority
Decision Making
Identifying and understanding issues, problems and opportunities
Initiating Action
Taking prompt action to accomplish objectives

10. Training Program
Extensive training program that includes the following:
Win-Win Negotiations
Production Process and Manufacturing Tours
Products and Prices

11. Training Program Marketing Overview Quality Systems Orientation (TQM)
Systems Training
Hands-on Training with Account Teams
Executive Presentation Techniques
Leadership Skills

12. Performance is based on:
Results
Priority Setting/Time Management
Building team spirit
Personal learning
Communication
Perseverance
Problem solving
Decision quality

13. Career Paths
Account Representative is typically a five year career position with increased responsibilities:
Larger accounts
More profit accountability
After proven performance, promotional opportunities exist in Sales Management or Marketing

14. Why You Should be an Account Representative?
Dynamic, fast-paced
Self-directed
Teamwork strategy taught by School of Business is heavily applied to position
Travel opportunities
Personal growth and development