1. Online Civil Pensioner’s Medical Services
Message Displayed
Action to be performed
L.T.A
Pensioner Itself
Pension Arrear
Fixation of pension
Spouse/Deceased Pensioner
Go to maker checker & convert “P” to “F” type
Update family member details with “DOB” if available
Spouse & Pensioner Both Expired
Authority generated from Pension Dept’.
“If no nominee is selected in legacy”
then Its just a warning message
For LTA Calculation if message is displayed as
“If no family member is inserted in Treasury data”
then insert family member in updation with “DOB”.
case go for sanction at zone from where sanction number come/generated
For LTA Receiver if message is displayed as
Please send the case to concerned zone only from where the PPO belongs
Transaction Id generated & directly payment made from Pay Manager
Online Civil Pensioner’s Medical Services
Sanction Authority for online payment via pay manager
Treasury : Amount < 3.5 lakhs : Directly paid from pay manager
Respective Zone : Amount >= 3.5 to 7 lakhs
Raise objection : then return to Treasury Officer for corrective action
No Objection : forward to treasury officer for online payment by pay manager.
Directorate jaipur : Amount >= 7 lakhs

2. Work flow for limit extend/Diary printing
Step 1)
Online medical diary service
Acknowledgement along with PPO & Date
Pensioner’s
Issue Civil Medical Diary
Limit Enhance
SMS
Step 2)
Outdoor
indoor
SMS sent to the Concern pensioner
Treasury
Sub- Treasury
Treasury
Step 3)
Critical Examination of Application By T.O/Sub T.O
SMS Sent For sanction No. with Date & Limit Enhance details
Indoor
SMS
SMS
Limit Enhance
Outdoor
Pensioner’s corrective action based on Diary No.
Finalized
Raised Objection’s
ECS Payment Detail.
Submitted Physical Documents
Go To Step 1
Medical Diary
Printed Medical Diary Details

3. How to scan Image for uploading documents
PPO Scan copy
Dairy’s First page
Step 1 : capture the image of document from your smart phone
Step 2 : After capturing all images of related documents Please connect your smart phone with computer.
Step 3 : Open
Step 4 : click on link provided i.e. Medical diary services

4. Login process Read the instructions carefully before proceeding
Check this for proceed
Click here after checked

5. Pensioners’ login panel
Select Pension Type
Enter PPO No.
Password should be in format provided
Choose type of password
Click here for Home Page
Click here for login
Enter Password

6. Online civil medical service
Step 2
Step 1
Step 3
Enter DOR
Enter Diary Number
Select Treasury Name
Click here to search
Note : Pensioner Authentication by Diary No. & DOR/Treasury Name for online submission.

7. Online civil medical service
Pensioner’s Details .
Choose this for limit extension
Choose this for Indoor/Special Treatment
Choose this for duplicate /re-issue diary

8. Online civil medical service
Please choose Duplicate / Re-Issue Diary
Click here to Choose image for diary first page copy
Click here to Choose image for diary Last page copy
Click here to Choose image for PPO copy
Click here to Choose multiple files at a time

9. Online civil medical service
Process to upload a image file
Now follow same procedure for uploading remaining documents
STEP 1 : please click on “Choose file” button & popup window will appear as follows
Select the location at which file is exist
Select the Image from this area
After selecting image file click on open button

10. Online civil medical service
Process to upload a image file
Click on ok button
Now follow same procedure for uploading remaining documents
Note : This sign “*” resembles that these documents are mandatory to upload.
Click here to Final submit
Check this first to submit

11. Limit enhance pending application

12. modifying the pending application
Click here to choose file and follow the same process to upload
This header will show you which type of document you are going to upload
Diary First
Click here to cancel this
Click here to re-upload it again

13. View Objections Click here to Close this window
Click here to Save Remarks

14. Pensioner’s objection status for diary
Click here to see status on objection

15. objection compliance by pensioner’s

16. Pensioner’s objection status for Limit Enhancement
Click here to see status on objection

17. objection compliance by pensioner’s
FOR LIMIT ENHANCEMENT
Note : This sign “*” resembles that these documents are mandatory to upload.
Fill these entry
This area will show you reason for objection
Click here to delete Request
Click here to submit changes

18. Limit extend case processed
Note : when case is processed then pensioner is only able to view the Status / Data.

19. Limit extend case processed
Note : when case is processed then pensioner is only able to view the Status / Data.

20. Limit extend verified case
Click here to print QR code
Pensioner ‘s are able to see if the case is verified

21. Limit extend verified case
Process for Scanning QR Code for Sanction details
Note : Scan QR code with your mobile phone software i.e. QR Scanner.
Note :. After scanning you will see the detail as follows
Note : confed copy will be kept by confed.

22. Indoor/special treatment
Enter Pensioner details
Enter Expenditure Details
Upload required doc’s
Enter any remarks
Click here for final save
Click here to temporary save

23. Indoor case pending

24. View Objection on documents
Click here to Enter objection on a Particular documents
Click her to View Objection On document
Click here to Remove objection from document
Click here to view uploaded Image file
Click here to close the window

25. Uploaded document

26. faq If medical diary is unable to create then possible reasons are :
Nominee flag is not set mostly in family cases.
Legacy not exist(legacy for family not exist in mostly cases).
For daughter case , Authority should be generated from Pension rule.
For limit enhance cases in pre 88 pay commission year if authority no (ppo no) is not showing correct then contact to NIC pension Jaipur .
For blocked diary , contact to NIC pension Jaipur .

27. Link for medical diary status
URL =
Click here to View details

28. Click on medical diary to View details
Search options
Step 1
Click on medical diary to View details

29. Searching criteria Choose searching criteria Select Case type
Click on search button to View details
Enter value according to searching criteria

30. Qr code Authentication by confed / Bhandar
Pensioner’s Details . .
Limit Enhance Details

31. Downloading/Installation process for Apps’
Step 2
Search for QR code Scanner App in the area provided
Step 3
Step 1
Click on any one of the app provided in the list
Click on Play Store for android version users

32. qr verification by confed / bhandar

33. Thank You