1. Information Technology Services (ITS)

2. ITS Technology Support
Services to Employees
Managed Desktop Computer
Phone, Network, & Wireless Access
& Portal Services
Android and Apple Phone App

3. ITS Technology Support
Network Account
Provides username & password to:
Office PC, , Portal, Phone App, Network Resources, College Applications
Processed through HR/Adjunct Services

4. ITS Technology Support
Office PC
All faculty/staff/administrators have access to an office PC (Windows)
Includes private document space (My Documents)
Maintenance, Repairs and Software installs handled by Desktop Services
See for service request forms and other IT support.

5. ITS Technology Support
Help Page

6. ITS Technology Support
Help Desk – HELP
8 a.m. – 6 p.m.

7. ITS Technology Support

8. ITS Technology Support
The College will never ask you to provide your username or password in an .
Never click
Never provide your credentials.

9. Information Security Training
Annual Training Program

10. College Policies

11. ITS Technology Support
My Documents Available – Home or Classroom
Accessed via Web-based VPN
Works best with Firefox

12. ITS Technology Support

13. ITS Technology Support
Desktop Services
PC Install & Repair
Virus Protection and Patch Management
Infrastructure Office
Phone & Network Requests
Wireless Internet Access On Campus
SCCC-Public
Log in with your College credentials

14. ITS Technology Support
Desktop Services
PC Install & Repair
Virus Protection and Patch Management
Infrastructure Office
Phone & Network Requests
Help

15. ITS Technology Support
Phone System Provides:
Voic
Messages Key, Ext 4888, or
Call lists (Missed, Received, Placed)
On-Phone Directory
Web tool for Speed Dials, Set/Reset PIN and Call Forwarding when off campus.
Help

16. ITS Technology Support
Desktop Services
PCs in your offices
Create your profile on your Office PC
Infrastructure Office Networks, Internet, Phone Systems
Enterprise Applications
& Portal Services
Mobile App
College’s Administrative Systems
Banner (Project Lighthouse)
Ellucian Go

17. ITS Technology Support
Currently Microsoft Exchange with Outlook
In the office
At home/off-campus/other PC– Outlook Web

18. ITS Technology Support
Office 365
One Drive, , SharePoint, Download Office

19. MySCCC Portal

20. https://mysccc.sunysuffolk.edu/
MySCCC Portal
From the Homepage, click MySCCC

21. Network User ID and Password
MySCCC
Network User ID and Password
Forgot your password?
Call Helpdesk at , 451-HELP (8 a.m. – 6 p.m.)
Log in using the “Banner Secure Access Login” User Name and Password fields. The User Name and Password is your network ID and password

22. Announcements and General Information
MySCCC Home
Announcements and General Information
Self Service Banner Folder is accessible in MySCCC Portal Channel

23. MySCCC Faculty Suffolk Online Distance Ed and CMS info - Blackboard
Links to Help Document and SSB forms (Rosters, Schedule, etc…)
Self Service Banner Folder is accessible in MySCCC Portal Channel
Most tabs also have Quick Links to Self-Service Banner

24. MySCCC Human Resources
Vehicle Registration
Overload and Adjunct Assignments
Employment Details
Self Service Banner Folder is accessible in MySCCC Portal Channel
Time Approvals

25. Administrative / Core Services
Desktop Services
Infrastructure Office
Enterprise Applications
& Portals
Web Folder for Web Pages
College’s Administrative Systems
Banner (Project Lighthouse)

26. Internet Native Banner
To Access INB Internet Native Banner:
From an Administrative college computer, select “SCCC - Internet Native Banner –INB” link from within Suffolk Community College Links, under favorites.

27. Internet Native Banner
To Access INB Internet Native Banner:
From an Administrative college computer, select “SCCC - Internet Native Banner –INB” link from within Suffolk Community College Links, under favorites.

28. Powerpoint

29. Questions

30. Technology Support Academic Administrative Campus ETUs
Classrooms and Labs
Office of Instructional Technology (Troy)
Administrative
Departments
Desktop Services
Networking & Telecommunications
Computer Center
Office of Computer and Information Systems