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Outreach: America’s Navy

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Presentation on theme: "Outreach: America’s Navy"— Presentation transcript:

1 Outreach: America’s Navy
CAPT Robert D. Newell

2 American’s Perception of the Military
Percentage of Respondents Source : Gallup Consulting December 2008 Outreach With Intent

3 O:AN Objectives Establishes CHINFO as single process owner responsible for community outreach. Formally tasks commanders with executing outreach requirements. Creates a long range planning process for identifying, prioritizing, and coordinating Navy outreach efforts with all stakeholders across a 10 year time horizon. Connects a broad spectrum of agencies to creates synergy in resources and marketing efforts. Ensures Navy’s outreach efforts are well-coordinated, targeted, and properly funded. Establishes a system to assess the effectiveness of outreach events. Outreach With Intent

4 PERFORMANCE INDICATOR
Metrics Driven COMMAND: COMPACFLT REQUIREMENT: LEADERS TO SEA EMBARKS TASK REQUIRED COMPLETED PERFORMANCE INDICATOR CHINFO 6 DIVERSITY 3 NAVY WEEKS 10 5 PACFLT 9 8 CNIC 2 CNRC 4 1 ENVIRONMENTAL CNRF OLA Outreach With Intent

5 We’ve Never Done This Before
Outreach With Intent

6 Stakeholders and Requirements
CDR Todd A. Martin

7 Stakeholders Outreach With Intent

8 CHINFO Sample Requirements
Outreach With Intent

9 Stakeholders’ Sample Requirements
USFF PACFLT Commissionings Leaders to Sea Outreach With Intent

10 Stakeholders’ Sample Requirements
CNIC CNP Shore Leadership Speaking Events Maintain List of NJROTC Units CNRF Provide NOSC Support for significant outreach activities Outreach With Intent

11 Stakeholders and Sample Requirement
CNRC NH&HC Identify traditional commemorative activities and events carried out by the United States Navy Purchase advertising to support each Navy Week Outreach With Intent

12 Want to Learn More? Attend this afternoon’s breakout session at 1300 and receive a FREE COPY of the Outreach: America’s Navy Instruction. Supplies are limited! Outreach With Intent

13 NAVCO for O:AN

14 Evolution NAVCO 1.0… … to NAVCO 2.0 Rear Admirals Aviation Band
Namesake MOP … to NAVCO 2.0 Experience Familiarity Expeditionary

15 Revolution … NAVCO 3.0 3/4-Stars Continuing engagement
Contract support Web 2.0 Pre-event publicity Continuing engagement Leaders to Sea Expanded Hometowners MOE … NAVCO 3.0

16 Desired Effect: Better Knowledge of Navy
Status Initiatives Desired Effects Requirements Web 2.0 engagement Engaging, empowering, motivating audiences via cyberspace NAVCO / USNL commitment Expanded Hometowners highlighting Sailors’ service in real-world, global operations Amplified stories of our Sailors’ service NAVCO, Fleet commitment Targeted “Leaders to Sea” embarks Targeted third-party validators; calls to action 6-9 months before Navy Week 3/4-star officers engaging government business, and civic leaders Strategic, meaningful, continuing “Fortune 100” engagement; tiered engagement (small, medium & larger events) CNO, flag community commitment Hired, professional event planning; targeted influencers Year-long, higher influencer engagement; Calls to action; Meaningful/long-term relationships $xM Improved pre-event publicity Increased attendance, messaging $yM MOE: Hired, professional assessment Statistical assessment/analysis of awareness and understanding $zM CNO letters to mayors, governors, Reps/Senators Better legislative engagement CNO, OLA commitment Desired Effect: Better Knowledge of Navy

17 Current 1 or 2-star engagement
3/4-Star Day Day Prior 2100 arrival Day of Engagement 0800 Civic leader breakfast 1000 Legislative engagement 1200 Lunch w/ local Fortune 100 CEO & principal staff 1400 Editorial board w/ local paper 1600 Media availability icw Mayor, governor 1800 Local industry group dinner 2000 Departure Heavy gov’t, corporate, civic engagement High tempo, high impact, low time commitment Adds to current 1 or 2-star engagement plan Current 1 or 2-star engagement Civic organizations speaking events- breakfast, luncheon Youth group engagement Caps for Kids Media availabilities 3 high-impact events per Ups the Ante

18 Planning Team Increased Capability Leadership NAVCO HQ Coordinator
Field Officer Fleet NRD Contractor NOSC Region Increased Capability

19 Unique Locations, Events, Recipes
Planning Milestones CFA (AC/RC NRD) Anchor event Blues Sked Flag Officers SOE Construction NRD Assets Availability Present Effort Flag Officer Trip-book Media releases Distribute Press Kits SOE Confirmation Flag Officer sked Outreach to local media Air Assets request Verify NRD Assets De-conflict SOE RC Action Officer Band Events 9mo 6mo 4mo 3mo 2mo 1mo 2wk NW Next Level (Additional Work) 3 and 4 Star Fortune 100 Engagement Process from Concept to execution of typical Navy Week. Decide location of where we want to do a navy week. Deciding factors include: is the area in our AOR, does the NRD want one there, is there an anchoring event that will meet the needs of our navy week. After Navy Weeks are determined (this is put out after the Blues Schedule in Dec) the list is distributed to NAVCO Reserve AOs for assignment. A message is promulgated to CHINFO for distribution to all flags to solicit Admiral participation at the Navy Week. After assignment the Reserve AO will start the process of planning at about 6 months out. Band events, public concerts, should also be looked at for enough lead to schedule. At 4 months out, conference calls are scheduled bi-weekly. This is the time that AO’s start building an SOE shell, determine assets with NRD and start to fill in the general outline of their week. At the 3 month mark, focus should be on Admirals schedule. Contact should be made with media in local area to start and build a relationship. 2 months out we start weekly conference calls. This helps get some things solidified and to promote idea sharing. 1 month out, events should start being solid. Re-verify NRD assets and events already planned and de-conflict SOE items. 2 weeks out Admirals trip book should be finalized pending media engagements. Press kits and media releases should be written and sent out/delivered. 1 week. Everything should be finalized and all Navy Week gear should be sent out via mail (caps, camera gear, certificates, etc) Leaders to Sea Hired, Professional Event Planning Expanded Hometowners Hotwash Legislative Engagement FPC IPC Pre-event advertising Hired, Professional Assessment MPC Unique Locations, Events, Recipes

20 Navy Week Leaders to Sea
Greg Maryniak Director, James S. McDonnell Planetarium Wildwood, MO Tracy Ryks Manager, Marketing for Twin Ports Testing Duluth, MN Carlos Munoz CEO/Founder, CAM Communication Fairfax, VA Ben Phillips Director of Global Markets, Afro-American Newspapers Bowie, MD Rosabel Tao VP, Corporate Comms, Spot Runner Los Angeles Call to Action! Tom Fogarty Chief Medical Officer/Executive VP Concentra Richardson, TX 6 of 53 in 2009

21 Common Sailors; Extraordinary Service
Expanded Hometowners 2009 Common Sailors; Extraordinary Service

22 Increased Attendance; Direct Messaging
Pre-Event Publicity Earned Leaders to Sea Expanded Hometowners Social networking Advanced stories Paid Web ads Newspaper ads Radio & TV ads Billboard, bus banners Low-cost Post cards PSAs Increased Attendance; Direct Messaging

23 Web 2.0

24 Accurate, Meaningful, Significant
Measurement Performance (MOP) Event Attendance Media Impressions Ad Value Equivalency Leadership opinion Subjective, self done Effectiveness (MOE) Understanding Awareness Survey Objective, third party Accurate, Meaningful, Significant

25 Taking Navy Weeks to the next level Turning Navy Weeks into Navy Years
Bringing the Story Home

26 Fleet Support to Outreach:America’s Navy
CDR Chris Loundermon USFF

27 with embarking in surface ships and not submarines and
Fleet Perspective USFF and CPF along with their subordinate commands will Develop a centralized “Leaders to Sea” embark program. Most of us only have associated the term “Leaders to Sea” with embarking in surface ships and not submarines and aircraft carriers So what is different? A more focused approach to ensuring the Navy embark the right guests.

28 Fleet Requirements

29


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