1. Learning and Development – ever get the feeling you are being watched?
Phil Garing Synapsys NZ Ltd
NZATD Conference 2016

2. [Mihi]

3. Covering
L&D from above: What’s driving the momentum for Learning and Development?
What’s the global response?
What’s happening closer to home?
Charting your trajectory

4. What’s driving Learning & Development?

5. The emergence of the CLO

6. The emergence of the CLO

7. Deloitte Global Human capital trends 2016

8. “The goal is no longer to craft a learning program but to move beyond programs to curate the learning experience.”
..organizations are vying for top talent in a highly transparent job market and becoming laser-focused on their external employment brand. Executives are…. realizing that, without a strong learning culture, they will not succeed.
“The most fundamental shift to make is to think of learning from the perspective of a user’s daily experiences and career aspirations, rather than series of processes and programs that the learning function wants to roll out.

9. The new face of Learning and Development
From:
‘An expense line with opaque benefit’
To:
‘A strategic tool that needs sharpening’

10. What’s the global response?

11. The shackles of SCORM

15. The flipped curriculum
From:
Attend the programme
Get the qual
Change how you work
Benefit to the organisation

16. The flipped curriculum
To:
Measure the impact
Develop the programme
Define the change
Define the benefit

17. Healthcare of New Zealand
8 Entities
6000 staff, 30 locations, supporting people
11 States
20000 staff
143 locations

19. Unstructured/informal
xAPI
70/20/10
Just in time
microlearning

20. Microlearning / JIT / 70/20/10
Hihaho

21. Microlearning / JIT / 70/20/10
MBIE
Immigration Officer creates own video against set framework to rationalise a particular case
Peers review case analysis and provide feedback via hihaho interactives
Immigration Officer reviews team feedback and makes final decision

22. ‘Code blue’ group simulation & defibrillator simulation
MedStar Health/xAPIapps
‘Code blue’ group simulation & defibrillator simulation

23. Making learning real(istic)
Medstar/xAPIApps

25. Gamification
Cerebral Space by InGame and University of Auckland Brain Research Centre

27. Analytics – The learner
X-Ray
Interaction Analysis
Risk; social and academic

29. Emergent tools
High end solutions are coming based on big data and analytics
Phillips Learning Analytics

30. Evaluation – Impact on job
Z Energy

31. Your collective wisdom
Question
Response
How prevalent is microlearning in your experience?
Simulation, gamification, VR/AR?
Learning analytics and the evaluation of learning interventions

32. Your evidence – Microlearning
Three minute videos
Its the way apprenticeships have been run for centuries
30 second mini modules – intranet popups
Searchable product knowledge database
On job coaching with paper toolkit for manager coaching of sales skills
public sector context, using complex case studies as teaching points at weekly staff meetings
3-4 minute learning event targeted at a specific topic

33. Your evidence – Gaming/VR/AR
Vodafone PBC system
Basic scenarios for applied learning
Boardgame style scenario to explain PIE investments
Branching scenarios
Puzzles, badges and rewards
Defence Force simulations
Use of nudge strategies for ESNs
Induction via gamification & social learning
Learning teams for leadership development
“Some gamification loses sight of the learning.”

34. Your evidence – Analytics and Evaluation
Kirkpatrick Level 3 for all courses 6 months after the event
Assessing sales training against performance data
New World Kirkpatrick model
We have done some work in this space although we’re on a journey with it.
Store leadership programme – managers mark learner’s leadership performance before and after
Each online learning has a survey built into it
The hardest thing is not everything can be directly attributable to the learning experience

35. Charting your trajectory
Competency Framework